Went today on crutches due to a broken foot. The attendant tossed all my trash and recycling for me as soon as she saw my crutches. They are always helpful and friendly.
The new facility is great!
Every time I have been there the staff has been friendly and helpful. Easy in and out and signage is clear for what goes where. A definite improvement from the old facility in every aspect.
I recently moved into a new home a few miles away and visited here several times the past few weeks. Both women were friendly and even gave my dog a treat the couple times she rode along!
I had to get rid of some trash recently and I found this place on google but was hesitant to go because of all the negative reviews I’ve read. I ended up loading up my car with the trash I had and took it to this place and realized it’s a great place to use. The two ladies working there, were wonderful. They must be different people from whom the reviews are talking about. The lines were short, it was well organize and very convenient. My whole experience there was pleasant.
How do you give any convenience center a bad rating I don't know. This one is out in the country a little and always clean and the staff is friendly. We like our family time trash runs to this place.
The new facility as 100 Times better then how it was previously. I am glad they got rid of the dumpster nazi, she was always so rude and unbearable. The new staff is extremely friendly and very courteous. I recommend going to this facility now being there has been a change of guard!
Us staff are extremely friendly!! Come see us!! ☺️ also! We opened the new center!! We are now across the street at 8964 Rockvale Rd. We are NOT closed!! No bulk items on Sunday, only 3 bulk items per person any other day. We do have recycling as well! Come on down! We'd love to have you!! **Rutherford County residents only **
Good place to dump trash. Workers always kind and helpful! Don't know what the lower reviews are about.?? Been going here for years.
and never any problems
One Sunday, we tried to throw away a kitchen trash can, and the very rude woman working that day yelled at us that Sundays were kitchen trash only, which fine whatever. However, today, we went to throw away "kitchen" trash, and there was a man there throwing away things in the metal container so it was a little confusing and we asked about that and she again very rudely stated well it's metal and recycling. She has been unnecessarily rude every single time we have been there. I would suggest there be a more pleasant individual work there on Sundays.
The lady is very rude and I noticed when other people are in front of me they were helping them get rid of their trash. But then I was trying to lift up the garbage can and I was struggling. They just looked at me and stood there instead of being all like hey. Do you need help with that? And when I was leaving she yelled something at me. Not very impressed
Place is unbelievable. They are closed all the time, when they are suppose to be open. Take a look at this photo….two different signs for hours. Government, making the worst out of simple situations…
I don’t know why, but this convenience center serves only 1 vehicle at a time. They could easily have 2-3 vehicles all pulled in at the same time with people dropping off at the appropriate bins. The wait for service is far longer than it needs to be.
As stated by someone a year ago, the guy on the corner will try and ram you for waiting in line. He was in an old church van when he acted like he was going to ram into me. I was so scared. I tried to get out of the way but there were other cars around me so I couldn’t move out of the way fast enough for him. I waved and mouthed sorry but he looked like he was going to get out and pull me out of my car. I now send my husband to the dump every time. It’s crazy to think a woman can’t even go a government run place and feel safe. I hope someone gets proof of this “church” guys antics. I can’t believe what he does is legal, I think people always give him the benefit of the doubt, as in everyone has a bad day, but he’s done it more than once so I’m betting it’s a regular occurrence.
Decides what days they want to recycle. Hateful. Disrespectful. We drive the extra miles to go to Eagleville now. They’re extremely nice and they have much better recycling options.
Anyone who has put five star must be reviewing the wrong location because this location is the worst the only reason I gave it 2 stars is because I have slowly befriended the lady who works there and she isn't hateful to me. But everything that these bad reviews say is true.
The older lady working here has something rude to say every single time we go. Yesterday she told my husband that his flat piece of cardboard needed to be in a garbage bag. This makes no sense, nor does how she lets some people blatantly bend the rules. We try to go to the rock springs one if we can just to avoid this miserable human.
Went to the Almaville center and they were closed when it said they were open on a Saturday. They recommended this location. I called this center to verify they were indeed open before we drove all the way out there to recycle cardboard. A lady answered the phone and I asked if they were open, she said “no, I just like hanging out at the dump”. I explained why I asked that and she was very unfriendly. But they are never friendly so....
At times there will be 15+ vehicles waiting causing congestion on the roadway. Only one vehicle allowed to empty at a time. On Sundays, only kitchen bagged trash allowed. Dumpsters left full Friday going into the weekend causing even more delays for weekend traffic.
Not very convenient.
Nasty lady working there. Appears not accountable for anything. It used to be so nice to place items in the bins, now there seems to be a problem with everything. Using a convenience center should not be this stressful. That nasty woman needs to go!!!
Lady sitting at gate getting paid to say they are closed.... no trash could be seen in dumpsters. Like this every time we try to use any of the convenience centers
Hate going now that only one car can unload. How hard can it be to aleast have a 2 car unload ? Especially when you have a SUV unload 12 small bags one at time in 5 locations, while the line stretches out to the road
Small, very inconvenient place to dump. People not so friendly, probably based on who you are, if not your cultural background could play effect to this. Wish it was more "professional" and balanced. Myself and my children have been spoken down too on a few occasions for no real reason... Just dumping some bags of trash. All I can do I keep Rockvale TN in my prayers.
The guy who occasionally works here is friendly, helpful. The lady who works here, the opposite. If she doesn’t like you, she makes it difficult; if she likes you, she lets you bend the rules (dump large items on Sunday, etc).
The “queen of the dumps” and her latest rules, I’ll be going to the one on South Church from now on.
Their new one car at a time, most stupid idea yet, this makes the line backup to dozens of vehicles waiting to dump their trash.
Lookout for the owner of the corner lot trying to ram your car to keep you from waiting on “his” shoulder of the road.
The woman that works there is RUDE. Had no idea about the one car rule, so I parked & walked my trash up. She came out & started yelling saying we can't walk our trash up. Sorry, but when did this become a law? One car at a time is ridiculous!!! Cars are constantly in the road blocking traffic which is even more dangerous. And it's okay to have rules but no reason to be as rude as possible about it! One car at a time needs to be done.
I have never publicly posted a negative review for anything. However, I feel it is necessary to do so now. The policy of allowing only one vehicle to unload at a time is really inconvenient. I understand there are safety concerns but there has to be a better way. The back up of vehicles out on to the street is presenting another safety hazard.
Don't ever plan on going on there on Sunday after 1 because the dump truck come pick up the trash and you're sitting on the side of the road with a line of traffic backed up past 20 cars waiting to get empty your trash. I don't mind waiting for a little bit, but it seems like it takes him 30 to 45 minutes to get this task done.This is happened on several occasions to me. There has to be some solution can't they do this during the week instead of on a Sunday afternoon? When a lot of people are working during the regular work week. I don't ever seem to have that trouble when I go to Eagleville. Never have to wait passed two cars to empty my trash.
