What clients say about Buddy's Wrecker Service in Union City (TN)
Refused to repair my truck do to liability concerns with tie rods idler arms and idler arm bracket so much for a mechanic shop didn’t even have the decency to hold my key til I got there left it in the ignition
Very professional group of individuals, and team. Their services were very prompt as they made sure my vehicle was repaired to the best of their standards. I would recommend Buddy's Wrecker Service any day of the week, and will definitely be using them in the future for any further repairs that may arise unexpectedly. Thank you for all you do!
We had an emergency with our Jeep Compass & needed a tow. Very fast service and a very nice guy. Calmed my nerves a great deal. We will call again and refer you to friends! Thank you so much!!
I was at Buddy’s today for an oil change and I went in with a banging headache 🤦🏽♀️ needless to say they took good care of me and I left feeling so much better headache free!!! Great customer service guys❤️❤️ thanks again
They do excellent mechanic work. They also will not perform things that don't need done just so they can charge for it. I've had them do two major jobs for me and both came out great. Good mechanics aren't cheap and cheap mechanics aren't good. Their prices are competitive and their work is solid.
Truck had a disaster of a breakdown outside of Union City which required a tow. Daryl was the guy for the job. He was quick, professional, and just an all around good guy. Got my truck to where it needed fixed. Definitely recommending these folks to everyone out here if you ever have troubles.
Steve comes from generations of automotive experience in towing hauling and heavy duty wrecker service. His automotive repair staff are the best of the best. I depend on Steve and his staff for all of my maintenance and repair services. Honest, friendly, and understanding employees and top of the line service with fair prices. From service write up to final delivery I am always treated with kindness and respect.
Brought down in Highway 51 Tennessee 15 minute for Buddy,s they come right away take taken the truck and trailer Separated make excellent work it’s nice people and great price recommend
The dispatcher was very helpful in this stressful situation. They quick in retrieving the truck from the side of the highway. Driver was curious when he delivered the truck to our house.
Tired to get my tire changed on today Christmas. The website stated they were open 24 hrs. Called and they stated they did not have anyone to come out. Then I stated what if I come to you he then stated I don't have anyone to change a tire. Why have the service..
Charged 195 to get vehicle out after it being impounded. Gas stations werent working or the one we went to the pumps were "frozen" or so we were told. Trying to make it to the next station one town over we ran out of gas. Pulled over to the shoulder of the highway as far as possible as there is currently an ice wall. The driver side tire was barely over the line still touching the lone but slightly over. Less than an hour later troy police had the van towed. None of this is buddys wrecker service fault but sets the scene. As you can imagine I had a disgruntled phone call with troy police. Afterwards calling Buddys. I apologized to Tracy ,whom was the dispatcher over the weekend, for the problem. I thought she was pleasant on the phone we had zero problems and I got off the phone assuming it went well. With information that i thought might help reduce the price. About an hour later the owner called me saying I "mistreated dispatch" which I did not in the slightest. Im under no impressions that the wrecker service had anything to do with me running out of gas or even the cops claiming in was "in the way". Two faced miscommunication is the reason for this poor rating. Also an insane price to "store" our vehicle after a problem that boiled down to incliment weather and also poor planning on my own part. Long story short we had a problem on the highway tried to fix it cops had it towed. Taking zero pictures proving their case which they had none. Wrecker service seemed helpful enough only to be meet an hour later with unwarrented accusations and an inflated price for an unwanted service. When people need wrecker servive theyre probably not having the best day but further more when someone has a vehicle problem it shouldnt be so much trouble, why take the vehicle and lock it up, threaten to charge daily storage and almost delite in telling us its gonna be 200 bucks. So many other solutions could have been tried this isnt a service to the community this is highway robbery and poor customer service.
Excellent service and amazing people to deal with! Bradi in the office is excellent and kept me informed every step of the way! I would definitely use them again!
I use this great group of ladies and gentlemen for all my vehicle maintenance and repair. They always do exactly what they say and my vehicles are always fixed correctly and promptly the first time.
I wanna give a big thanks to this place for going the extra mile and as well as there great customer service. This place was highly recommended by two people to take in to have an alignment on my mother’s Jeep Wrangler. Upon my first call and drop off, Matt knew exactly what was wrong with it after his inspection which was very detailed about what needed to be done before it came back for the actual alignment. After I finished installing all the new parts then Being out of state I was able to get everything worked out with a simple phone call once the Jeep made it back to there fine establishment A++++++
I was traveling from Arkansas to Kentucky with 4 of my grandsons when a tire on the car developed a “wobble”. I pulled over in Union City and tried to get help at Good Year and was told they couldn’t get my lug nuts off and couldn’t help me. So I called my roadside assistance and they sent someone from Buddy’s. I wish I knew his name! He was awesome. Friendly, professional and very helpful. Got us back on the road quickly :-)
On a rainy day, with a tight schedule, the staff at Buddy's called ahead to the business where my car was located to tell them they were on the way. The driver was very helpful, and understanding -- my stress level was high and I appreciate his kindness.
They went out of their way to make this tow happen within a narrow time window, and I will make sure AAA hears their AAA tow service was the very best with Buddy's Wrecker Service.
Go there to drop my trailer and go home for a couple of days. $15 for 24hr parking, same as the T/A's and pilot's pricing. Good and honest people to business with.
These guys take great care of their customers. If you don't need something replaced they tell you. Very honest and straightforward about the health of your automobile. Friendly and reliable group that treats you like family every trip.
I had a flat tire, and contacted my insurance company for roadside service. The insurance company gave me a window of 45 minutes, but they were there in 15. Brett, my technician was kind and personable. He had my tire changed and me on the road in less than 10 minutes! He also inspected my flat tire for me and said he thought it was probably repairable. He then directed me to a place that could patch it for free!! Thanks Brett!! Excellent service!!
We can't say enough about how wonderful everyone here at Buddy's is. When you break down between corn fields on vacation they are the ones to come to the rescue! They went over and above to take care of us till our water pump could be replaced on Monday, they took us to a hotel and made sure we had everything we needed...it was a wonderful experience even if we broke down and they fixed out truck first thing Monday morning and had us back on the road before lunch!!! Thank You Lord for good folks this Missouri tribe can't thank you enough!!
The most professional and nice wrecker crew ever! Love them! When you have an owner that takes pride in his employees and his business you will always receive the best care! Highly recommend!
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