I lent this place my truck a few months back for a transmission conversion kit. They held it, never gave me updates every time I called I would “get a call back” never got that or an estimate despite asking multiple times. After they have the conversion kit for 2 weeks and haven’t touched the truck I would to take it back. They let me leave the lot with very low transmission fluid and no peep hole cover in place. Transmission ended up burning up down the road despite buying fluid for it. They lied and cheated me out of a transmission. This place has no backbone. I assumed they were honest because I’ve brought them this truck before. They lied to me for 2 months and let me leave their lot knowing the transmission couldn’t be driven. These people are untrustworthy and unfaithful. Snakes
They are just the best guys around , honest and the best at what they do, cant say enough good things about them! I dont take my truck to anyone else... Thank you for keeping my ole truck running smooth!
Our camping trip quickly came to a halt about an hour from home. Had the camper towed to Lee Smith in Chattanooga a month or so ago and they rerouted some wires incorrectly, and caused arcing and regulator near alternator and battery to short out and fry. Battery wouldn’t hold a charge. We managed to limp our way to UT Performance in Dayton where Matt went above and beyond and out of his way to fix everything they messed up and get us back on the road. Great guy. Great shop. Great work. Thank you!!
We have used UT PERFORMANCE about 3 times now and Matt has always been so nice and very good at communicating when it comes to servicing vehicles. Will def use again!
It may take Matt, Glenn and the rest of the crew a minute to get to your car, but you can bet that it's been fixed. They are always nice and willing to help. Love them like the are family..
Absolutely the only place that does my auto repair. Quick and cost efficient. They are not the cheapest nor the most expensive but the quality of work is worth every dollar.
UT Performance is a great Automotive repair shop with top of the line technicians. They are also dealers for many competition products, and are also quite knowledgeable on all things racing. They are very kind and go the extra mile to help their customers get back on the road safely.
I have a Subaru Outback that needed a headlight replaced. Due to the way Subaru designed this car the headlight bulbs are difficult to access, so I took my car to them and asked them to replace both headlights.
When I got my car back, the headlights were pointed down at the ground. The light only goes a few feet in front of the car, making it impossible to drive at night. It was not like this before they replaced the headlights.
I took the car to another shop (Barnes in Jasper, TN). They confirmed that UT Performance broke both headlight assemblies when they replaced the bulbs. The assemblies cannot be repaired and both must be replaced. My bill for parts and labor to repair the damage from UT Performance was $740.
I paid UT Performance $200 for their work, so combined with the $740 in damages that they caused, 2 headlight bulbs have now cost me almost $1,000. And they never said a word to me that the lights were pointed at the ground, or that they broke anything and just left it like that. They took my payment and sent my car home in that condition.
Avoid UT Performance! Take your car elsewhere!
Great guys! We had a brake caliper seize up on our motor home on a trip to Canada and they fixed us up and we were on our way in no time! Good people, great service. Thanks again guys!
I’ve done business here before and had good results, but my last service was less than ideal. My engine blew out of my 2013 Ford Focus so I had them swap in another engine. The car has not been right since. The engine mounts squeak and the check engine light stays on. I returned it to him to fix and left it for over a month. They were unable to fix the issues. I feel I paid full price for 3/4 work. I will not return.
Update: took the car to the dealer and had the crank sensor recalibrated. Runs great now and the check engine light stays off. $300
Update: as of November 2019 the rear motor mount fell off. Mechanic in Chattanooga said the previous mechanic cross threaded the motor mount bolt and left it halfway in. $350 to fix. There is no way they didn’t know when they put the engine back in. They are liars.
Glenn is the nicest quickest mechanic and most honest that we've met here. He has the most inexpensive labor rates around. When we first moved here we are recommended to him and always go back.
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