This rating is based on customer reviews, inventory size, pricing, and service quality
Lambert's Pick A Part in Powell, TN shows largely positive sentiment: big selection (notably 90s–2010s and imports), helpful staff with some fast turnarounds, generally organized rows, and often low prices. Downsides recur: rude or inattentive front staff (notably on the domestic side), inconsistent or high pricing, muddy conditions with some cars on the ground, vague directions that can mean extra searching, and a clunky website. Experiences vary from quick wins to wasted time. Overall: 78/100. Best for DIY shoppers who don’t mind a hunt.
One of the few junk yards you can go in in town. Organized well so you know what rows the cars are in. And the best prices in town. Michelle and Terry are very helpful. I appreciate one of the yard men who also works in dismantling engines as he's very knowledgeable. His name is Larkin
Used to be a good yard now it seems the managers up front just make up the prices as they feel everyday. Came in and was ignored by the staff, they sat on their phones and didn’t greet us, just talked to each other as we stood in the lobby waiting for assistance then proceeded to watch the manager make sexual comments to his coworker while customers are not being spoken to. Spent half my day pulling parts just to check out and have the management argue with me about prices, essentially wasted majority of my day with nothing to show for it.
Loved it, it was a dry day (always important), the truck I needed was at the back of the lot but it was the truck I needed with the parts I was looking for. Very friendly staff, but STAY OUT OF THE WAY, movers can not see you!
I can't recommend enough, I broke down and they tracked down the part I needed right before closing for the holiday weekend. They saved my day, weekend, and vacation. Thank you!!!
Pick-A-Part is a great place to go looking for cheaper parts off a used vehicle. The parts can be hit and miss but that should be a given taking it that it is a junkyard. And as a woman the best part was at one time getting to go through the cars and finding the things and as a woman the best part was at one time getting to go through the cars and finding the things like and as a woman the best part was at one time getting to go through the cars and finding the things like and as a woman the best part was, at one time, getting to go through the cars and and finding all sorts of stuff that have been left in the vehicles like it was a giant yard sale. Taking it that it is no longer allowed it is very disappointing. That was one thing that we did look forward to every time we came. I really hope that you find a way to bring that back for us women not go with our mechanic boyfriends and husbands. It would be five stars from me if that part was still in effect, but that's why I only gave it three stars.
Today I got a visor for my car. Called ahead and they let me know there was a compatible vehicle. I was in and out in under 10 minutes and only cost $10. BONUS: super cute receptionist (pictured).
The Import location is always awesome and people are very helpful. HOWEVER, don't waste your time with the guys that work the domestic side. You are incoveniencing them just by showing up. It will be Lamberts downfall.
If you're willing to do the work to get your part(s) off the vehicle(s) then it's definitely worth it. I got a great deal here for the parts I needed. Only downside was they couldn't direct me to an area where I could find the car I needed, they only knew that they had one there somewhere. So I had to search. But the place isn't huge, so I found it within 10-15mins.
Terry runs this yard. Let me be clear, the domestic salvage yard down the street is good people that have good prices and I love going there. This salvage yard is however in stark contrast to the experience I've come to enjoy at the domestic yard. Terry doesn't care to help people. Terry is rude and doesn't know his business. I just stopped there and was looking for a couple parts, all for him to tell me that he doesn't have "the part" all bc he says he doesn't have the EXACT same year model as my year model. He didn't check to see if he had any kias, to which are identical. He just couldn't be bothered to help a customer in need. What's worse, I've stopped here about 4-5x in the last couple years and he's always the same awnry way so this wasn't just a "bad day"... My advice, save a wasted trip and go to a competitor!.. even if they're twice as far away and save yourself the sarcastic arrogance!
Save your money and go to Pull-A-Part. This place has a "take it or leave it" mentality that is ridiculous. They want full, retail prices for used, junkyard parts that you have to remove yourself and if you decide to "leave it" you get insulted with snide comments. I wouldn't want their parts even if they were free. I'll never go back and you can go through it if you want, but I don't do business with anyone that can't be reasonable and courteous.
I never post stuff like this about places, but my fiancé and I and our Hispanic friend went there today. For one, he was extremely rude to our friend. He charged him for everything as if they were pulling it. But my fiancé and him did all the work. Nothing but absolute trash, and horrible customer service.
This place deserves a lot more stars than what they will let me give. The guy down there went above and beyond to help me figure out what I needed. I had no idea what I was doing and he helped me more than anyone ever would at another place. I will be going there from now any time I can. Thank you again!
Other than really muddy after a rain and cars sitting on the ground vs pull a part. I love lamberts pick a part they most likely have your import part you need. And hell of good pricing on any of them
Really impressed needed an engine and called late in the day Johnny answered the phone said he had one I was an hour away and it was 3:30 he told me he would have it pulled up front and he would be waiting for me and sure enough arrived at 4:30 the transaction took 5 min he loaded it up and we was on our way!!
Top notch 5 star service I will always from here on out check with Lamberts 1st for all our car parts needs
I had a great experience with these guys and Johnny was a great help throughout the whole process. I’m all the way in Ohio and he made it easy like he’s down the street! Great guy and place I defiantly will be back !!!
Beware it is a muddy mucky mess right now. No fee for entry!! Had a detailed list of make , model and even color of the type of vehicle I was there for so it is a little easier to locate in row printed on your search printout. They offer 2 prices... one if they pull, an a lower price if you pull part yourself. Parking leaves something to be desired though. I will definitely be back. Thank you pick-a-part!
Was in need of getting a new motor for my 2006 scion tc. Informed them of the situatikn I was in after buying the car from a used car lot, and drove it for 2 days for the motor to blow up .They are friendly people, and probably have what you are looking for. Thanks for the great service.
Would've left 0 stars if it was optional. There was at least 2 ft of mud and water puddles down there. The cars are sitting in clay mud no way to work under them or use a jack to lift them. People didn't know what cars they had or where they was located on the lot. Nothing is organized. Would not waste my time there. Pull a part is 1 million times better in every way.
The guys are super nice and helpful and their pricing is unbeatable. I have a Mini Cooper and needed the plastic wheel well trim. Mini Cooper wanted $65 for ONE and I got both at Lambert's for 15 dollars! I wouldn't go ANYWHERE else for parts!
Every worker I talked to was very helpful and didn't send me on a snipe hunt. I would pay extra just for that. I'll be back for sure.. esp after seeing the BMWs I'm gettin new wheels soon!
Keep up the good work guys
They were very helpful and lower cost then competitor for same item. As my husband is disabled it was nice that we had the option to pay a bit more and have one of their workers remove the part for us it was the front passenger seatbelt assembly they made sure that it was working before selling it to us.
Would of gave 5 stars but they need to do some thing with the ground. Giant mud puddles and water every where. If your picking your own part be prepared for a mess if the forecast called for rain days before. Other than the up keep of the ground, I loved this place
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