Cherokee Towing is the best in the area. I highly recommend their prompt services and excellent customer service. I have had to get my tire changed multiple times through them and they were always so kind and quick to respond while I was on the side of the road with a flat tire.
Jacob and the team at Cherokee Towing were amazing even though I had to wait because he Jacob had two calls he had to ahead of me because they were accidents they were patient with me as I was patient with them they were great Jacob came and got my car dropped it off at the mechanic shop everything was great all the way from customer service to face-to-face with the driver I recommend Cherokee Towing and all your Towing's if anybody needs to be towed and they're in the area I recommend that you call them my insurance State Farm that kept me informed where the tow truck was how long they were going to be the dispatcher kept me informed they're the best towing company that I've ever called thank you I appreciate you guys especially to Jacob for having to come out at late at night to tow my car I hope you guys have a blessed day and I will send more people your way thank you again
Cherokee towing saved my day yet again! Their driver Terence Barlow was dispatched to me when my tire blew out on the highway during a snowy wintery evening! Terence was a very polite, personable, and professional expert. I used Cherokee towing a few years ago, this very evening, and I’ll use them in the future! Thank you very much for your help tonight. Overall great experience for a very unfortunate situation.
My car broke down on me while I was at class Thursday night. Terrance was an excellent driver and towed me all the way back home to Oak Ridge,TN ( an hour or more drive). I truly appreciate this company and how kind and professional they were.
I recently lost power steering and pulled over. Cherokee Towing was very quick - both in answering the phones and in coming to help (even looking up addresses since I didn't know where I was!). When they got there, they pulled up and mentioned right away that I had busted a belt, which helped me know what to expect when going to the repair shop. Also, they got on the phone with AAA and helped me answer questions that I didn't know. My family always used Cherokee Towing and now I see why!
Got stranded on the side of the road, and Jacob came and helped us out. Was super quick, easy, and so helpful. Definitely give these guys more business they do a great job. 10/10
Shane the owner is a great guy and does a great job and takes extra care not to scratch or dent my vehicles when ive had him come and pick up my truck when it broke down and he is a very dependable company to call if you are broke down on the side of the road And need someone to come and get ur car well worth the money and reasonably prices also so give him a call never had to wait more than 30 min on him to get their from the time I call
My husband and I, both elderly, were in Jefferson City today for a doctor's appointment.I called Cherokee Towing because our car wouldn't start.With in 15 minutes we were back on the road headed to our home in Knoxville.Very nice man and the price was cheap. Thank you Cherokee Towing.
I highly recommend this company. I was in such a stressful spot, my vehicle became stuck in reverse this summer at the bottom of my driveway. I was stuck having to hold down the break on a very step hill while almost out in the road. I had no one there to help so I called them and explained the situation as best as I could. They had 2 gentlemen there to help me in this emergency situation within 5 minutes. They both stopped traffic for me and hopped out so quick to provide assistance! One man even climbed through my vehicle to get my kids sports equipment out for me so I didn’t have to. Very thankful for them!
I had occasion to need the services of these folks recently. They could not have been nicer. Very professional and efficient. If you need a towing service think of them!
I will always use local! I highly recommend them! Shane was very courteous and professional. Their prices are very reasonable and in line! He also got it taken care of quicker than we anticipated.
These guys are absolutely amazing! The price was so cheap that it literally made me cry as I thought I was looking at maybe 300-350. No, these guys went from Dandridge to Sevierville and all the way back to Talbott for $150! Shane I appreciate you from the bottom of my heart! Thank you!
This is what my sister had to say on FB - Cherokee Towing off 92 in Jefferson City is the best. Their price was at least half cheaper and some places more than half. They were both very nice guys & very professional! Wish I could tag them bc I'm so pleased with the service I was given! Thank you so so so much
Towed my toolbox to the new shop where I'm working. The guys are great, and the service is amazing. They will absolutely be my first choice if anything arrises in the future.
My sister was in a recent car accident having her car towed by Cherokee Towing and Recovery. Shane provided exceptional service going above and beyond supporting with obtaining her items and releasing to her insurance company. Thank you Shane for your help during this stressful time.
Just got dropped off from a tow. Vehicle broke down on the way to work and aaa sent the request to Cherokee. Josh was the one that responded and he was friendly the entire time, got my jeep on the rollback and strapped down fast and off we went. If you are researching towing companies on your own, I highly suggest this one. If you see this, thank you again Josh, I know it is your job, but I really appreciate you man.
Josh was quick and professional. Called me a few times to keep me updated on when he could arrive to tow my vehicle and showed up when he said he would. Fair price too. Hassle free service much appreciated.
Called because we needed a tow. They were extremely nice, professional and was quick to get there. They didn’t price gouge me and was very far about the price. Wonderful people to deal with and we are extremely grateful for them. Thank y’all so much and keep up the great work !
Shane and Scott just saved my life! Not only is it during a snow emergency but during a personal emergency! I called knowing I would be in a waiting list. I was told they would be there in 2 hours! They made it here in 45 minutes and were so nice and courteous, they even gave me tips about my truck in case I find myself in this position again! Thank you Shane and Scott….while I hope to not need you again it’s nice to know I have a friend not far away!
My mechanic friend in East Knox told me about Cherokee and recommended them. Before I called them,.my car always stuck on my property due to the snow and slippery ditch. (During the snowy week of Jan 17) Josh and Shane came out within half an hour and pulled me out a d were friendly and professional. They knew what they were doing and had the right equipment to pull me back on the road. Before that, I had to wait more than 2 days for my insurance to send me help! But when I called Cherokee, they came out right away , took care of business, and gave me a good price for all their help. It's nice they had several trucks and we're ready to help. I highly recommend them based on how they took care of me today.
My car stopped working due to an electrical key issue and had to be left in a parking lot. I needed a towing company first place I called didn’t have anything available, so I gave Cherokee towing a call. They were super polite and said they’d be there in 30 minutes. They were very professional and got my car to the next destination in a very timely manner. Price was very reasonable. Will definitely be using this company again if I need anything and be recommending to all my fiends and family.
This company deserves 10 stars. My daughter locked her keys in car. They not only showed up in 30 mintues called to say they was 5 minutes away. Super great, friendly, professional, quick and a great price.. Thank you for saving the day..God Bless You
Wonderful service!! My Tahoe locked itself with my keys inside. I called and talked to Shane and he was able to get to me and get my car unlocked in no time! Very nice, professional and reasonably priced. Would definitely recommend!
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