Jasper Jones Auto Parts in
Dandridge (TN)

Looking for a spare tar for my car and the guys were very nice and helpful

hopefully tomorrow will be a better day I've just been taking for money from other people not these maybe they know something I'm overlooking I didn't mean to sound in a bad way I just took out a loan to get engine mine had aluminum intake which Google says it's a LL t engine what ever that means I've spent 300 for a good mechanic to help then 100 for fuel pressure sensor I apologize if it was taken out of context see ya tomorrow

Always had a good experience with Brad been a customer with them for few years and always worked with me which helped me being a small business owner myself but they hired a new young guy Sebastian which is totally trash lies then tries to lie his way back out of it made a deal with him which he impounded vehicle any ways instead of sticking to his word so no back bone what so ever but I wouldn’t deal here just because of him if you don’t have honesty then what’s a company worth (as of impound also hadn’t even picked my kids up from school so had to find a way for them as was my only vehicle due to truck being in shop)

Cars are in bad condition inside stains al over seats and beat up No stickers on cars with information on them

Junk yard parts, that customers have to pull themselves, at wholesale prices no thank you. Wast of time

I called to ask about pricing over a cold air intake I’m an hour away and they told me they could do $40 I came all the way to dandrige took it off and when I went off to pay there was a different guy a chubby white guy and he was trying to charge me $250 for the same cold air intake that the other cashier was telling me they could do $40 on when I got there he then proceeded to tell me that online was $250 that’s why it was that I went on line and found him one for $80 and after that he just said we don’t compete with online dumb service and making people waste their time.

Called to see if they had a specific wheel in stock and was told yes after confirming size/lug and what vehicle it was coming from. Got down there and there was only 4 lug wheels off that car. Instead they found me another steel wheel that may fit. Was told I could return it if it didn't fit. Well they refused a return. Multiple lies from this place. Will never be back

Good spot for used parts. Or a pre-owned vehicle. They have a car lot on site.

Just drove 2 hours for a door that had been sold forever ago. I had talked to Jasper Jones via facebook for the last week and was told as of last night it was still there. Waste of time and poor business etiquette.

It's ashame that your local businesses here will intentionally rip they're neighbors off by doubling the prices on parts. I tried to make a deal with them and pay the same amount as a new part. But they were not interested.

They had exactly what I needed. The guy working there was very friendly and helpful.

I had a good experience with Jasper Jones. The people there are patient and nice. I bought a car from them that had a few issues, but they fixed every issue every single time. I ended up losing my patience, but they assured me that they had my back and they did. It's a family run business with American values pursuing the American dream. With their excellent customer service and focus on making people happy, I think they will be very successful. I would purchase cars from them again, very trustworthy people. Thank you! I highly recommend you check them out.

THANK YOU JASPER JONES!!!!!!! I needed a 4x4 transmission for my 30 year old Japanese vehicle, not easy to find. Everyone told me it was time to finally junk the old car, but Jasper Jones said they had my back. And they did. They hooked me up with a *solid* lower mileage transmission for a GREAT price, with a warranty too ?? Now, once again, I'm back to driving the Nissan my parents purchased brand new in 1995 and I couldn't be happier lmao!

Asked them about a transmission over the phone they said that they had it and told me to come on down. Making it down there is quite the ordeal since I'm in bristol and it's not like I can make it out there myself hence why I need a transmission. So I have to organize a way to get down there with people who have busy schedules just like me, so just getting there is a challenge. We make it all the way out there and they say they didn't pull it yet, and before they pull it they need Payment up front. And I have no idea when I'll be able to make it down there again so I'm not going to pay for something I have no idea when I'm going to be able to pick up. That was the whole reason I called them ahead of time to make sure everything was good before I made it out that way. My business will be going elsewhere.

People are very rude over the phone. Needs new management running this place. Straight went let me look 2 seconds later went nope and hung up. Don’t use this place.

Checked these guys out from a facebook ad. The guy that took care of me was very professional and worked with me in a timely matter. They have a variety of parts. 10/10 would recommend to anyone! I’ll definitely be back!

My son recently bought a hood and drivers side door from JJAP. He couldn't be happier with his parts. Thank you Assan and all the guys there for all your help and being so friendly! We'll be back soon!

Fair prices, large selection, pulled things decently quick, and guys behind the desk were very nice and helpful

Friendly and efficient service. My shop purchased an engine and the whole process went well. The part was clean and worked perfectly.

Called 14 places looking for a parts, most didn't help. I called Jasper Jones and spoke with Chad. Even though they didn't have what I was looking for he spent 5 minutes looking around for the parts in other states and price checked them. More than all other 13 companies combined did, great stuff.

Had a good deal and great price on a pair of wheel rims for my 2004 Chrysler/Town & Country Van compared to the rip-off's other dealerships offered, and we're very expensive.

I needed a bumper mounting bracket for my Toyota Tacoma and went to Jasper Jones because they had one and when I got there they refused to sell me the bracket and their excuse was that it was part of the bumper and the only way they could sell it to me was if I bought the whole bumper for 150$ and honestly that is outrageous for a junkyard bumper....I will not be back there because all I needed was a bracket and they would sell me what I needed

Steve Hawkins and staff are outstanding to deal with. Great prices and local, home town friendly service make the whole process simple and less intimidating. Look no further! Start with Steve and he will give you service and the price you are looking for.

I can't believe this. I went out of my way to help this lady. I spent the time to show her how to complete the paperwork for the salvage title process to get the title on this vehicle. We didn't know if she had fog lamps or not. They looked at the parts when they picked them up. She ordered a lower valance from another customer of ours for fog lamps. Then blasted my company on here. WOW!

Lesson learned....staying local was definitely not the best choice!!! When you have the VIN and photos, the parts should be correct. Prices are way higher than in Knoxville and in the case of one of the parts, new ended up being $25 cheaper! I was lied to and on....very unprofessional!

Just bought a transmission from Matt at Jasper Jones. Was awesome to deal with. I will do business with them again. Installed the transmission, and it was trouble free from the first second.

I don't know about the other commenter's experience, but mine was a total opposite. When I called, a fellow named Matt answered the phone, and was the most helpful, friendly person I've ever encountered in the business. When he couldn't assist me with what I needed, he put me in contact with the owner, Steve Hawkins. Steve didn't have what I required, but took my name and part I was searching for, and found me one within a week. As far as I'm concerned, they're a 5-Star operation.