This rating is based on customer reviews, inventory size, pricing, and service quality
In Ooltewah, TN, Cash For Junk Cars @TopDollar earns mostly strong praise for professionalism, friendliness, fast same-day pickups, and better cash offers than competitors; several mention smooth, hassle-free towing. Common complaints focus on missed appointments and poor communication (no-shows, texts not returned) and an occasional rude interaction, making reliability uneven. Reviews don’t cover inventory variety, yard organization, or ease of finding parts. Overall: 84/100—good value and speed when engaged, but follow-through can be inconsistent.
What clients say about Cash For Junk Cars @TopDollar in Ooltewah (TN)
Zach was super dependable. I thought that I found the best price and the company I called was a no-show. I called Zach It came out the same day and actually paid me more than what I was originally offered from a different company. If I ever have to deal with this again, he is who I'm calling. I highly recommend him.
I wanted to respond to the bad review. Very sorry about not getting your car but some days are very busy and I can’t get to everyone. We try our best to take care of everyone that calls but sometimes a few slip thru the cracks. Thanx for the feedback and we will do better!
I reached out to him and he said text his # the address and seemed very sincere but he Left Me On Read Twice and Had Me Waiting all Day and never responded . And yes I can see on the iPhone where it says “read” at the bottom of the text . Poor Service -
I had an older car a Mercedes Benz, he pulled up no problem,put a battery in it & cashed me out and towed it for free! No arguments, no hassle, good Business overall 10/10 experience
Said he was going to call back and never did. He said he was going to pick the car up Tuesday night or Wednesday night and never showed up and never called back. We tried to call him and sent him a text but no reply. We reached out to him based on his good reviews but I’m not impressed.
Zach paid me more than another junkyard offered (and more than the online company CarBrain), came the same day to get the car, was flexible to my schedule, paid me cash, and hauled my inoperable car away. He was friendly, professional, prompt, and an absolute joy to work with! I HIGHLY recommend this company!
Great response, fair price. Came right after I called to scoop the car. Very quick and smooth transaction. Would highly recommended and would call again!
Great Company The owner came out and bought my mother's car she's 87 he took his time with her and was very polite and understanding and paid more than anyone else was offering I highly recommend this local Company I'd give him 10 Stars if I could
Only reason why I gave them 1 star is because I couldn’t rate them 0 stars. I called them early in the morning they quoted me and then said 12pm they could come I told them I would call right back to confirm called back 15 min later they said any time 2pm-4pm and I agreed when 2 came I texted to confirm again and they never texted or called me .. they just never showed up. Terrible communication.
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