What clients say about Outlaw Repair & Recovery in Alexandria (SD)
I rented a uhaul and was told to pick up here. When I got here, the open sign was lit up in the window but no one was there. I called the number in the email from Uhaul and a guy answered and said he “wasn’t there yet” and then told me they aren’t open on Saturday and he was 3 hours away. I hope he was able to go back to sleep after he hung up 🙄
Traveling to Rushmore and had a belt break on a Saturday afternoon! Called Lowell at Outlaws and he came over quickly and inspected my problem. Found the belt broke and also my fan blade had chips and on blade was broke! After discussing the situation Lowell replaced the belt (9pm on Saturday)and went on to Rushmore. On the way back we stopped in Michell KOA and Lowell had a fan made for my rig and replaced it on site! Not only did Lowell save our vacation he fixed it without removing the radiator which anywhere else would have done! Fair price and outstanding customer service. Highly recommend Outlaws for any service needed! Thanks Lowell!
Rooster from Wisconsin!
Broke down in SD at 11pm and was the only one readily available!! 2 other tow companies said I'd have to wait till the morning. Starter gave out and was -2⁰ and Outlaw was the only one to help. Awesome service and quick towing.
Outlaw Repair & Recovery saved us! I HAD an RV (from General RV 👎) that broke down and boy am I glad it was in these guys zone! The towed it, fixed it and dealt with all the General RV BS in a great, friendly manner. Awesome service.
Last Christmas I was road tripping across the country to visit family when I sheared the lugs off one of my wheels and almost lost it. The guys at outlaw recovery went above and beyond to get me back on the road that same day, going so far as to source a scrap vehicle for parts (3 hr round trip away). Salt of the earth, these folks.
Great experience with this repair crew! We were stranded in our rv and Lowell analyzed our problem on a Sunday had us on our way early Monday afternoon! Would highly recommend!!!
Was recommended by the campground. Outstanding service, called him on a weekend with a non emergent problem with camper and he met us first thing Monday morning, had us going quickly, was reasonable with price for service.
Replaced 2 tires with used tires and one of the tires blew after only 300 miles. The guy took my good rim and gave me a very old rim off his farm. I told him I didn't want his rim I wanted mine, and he did it anyways. Charged me 2 hours labor for 2 tires. Better to keep looking for a more reputable company to do your work
Stopped at Outlaw when traveling across country with a loaded truck to get our oil checked & the Outlaw guys saved us when we were definitely in need! Great guys!
Great service!! Would Recommend Anytime!
Thx~ Amethyst & Mom 🔥
The owner of Outlaw kindly saved us from a real mess. Our son got himself stuck in a ditch and then locked his keys in the car. It was a Friday night and well below zero. We're so grateful! Small businesses like this deserve our support!!
This place was amazing! I spun out crossing an icy bridge and we ended up in a ditch. The owner and one of his workers got us out within an hour of us crashing and we stayed at their shop while the owner went to get us a new tail light. They were very nice and repaired everything for a very reasonable price. I would call them again over AAA any day. We’re from Texas and they also gave great advice to stick to highway 81 it shaved over an hour off of our trip back home.
After Lowell received our distress call from Mark at the Mitchell KOA, he came out and repaired a leaking fuel line in our Duramax Diesel on a SUNDAY. Thanks for getting us back on the road Lowell, we appreciate you. Jacky and Daniel
Essential service! While traveling across SD my van's engine started overheating. They towed the van to their shop late in the evening and the following day installed a new thermostat to correct the issue. I'm very grateful for them getting me back on the road and saving the trip!
Picked us up at 2am. Drove us to a hotel 14 miles away. Then came back picked up our van brought it to the shop fixed it buy 3pm the next day we were all settled and he has us on the road heading back home. Lowell was a great guy very professional !!!
Absolutely outstanding guys!! broke down in a gas station parking lot. They stopped just to see if we were ok. Got me the parts needed after hours. Definitely give them a call if your in need. Highly recommend it.
my man Lowell picked me up at a hotel in the morning to get me a ride back to Mitchell, he got my car hooked and ran some other errands; I didn’t mind my man was doing business💪😤 he also bought me lunch out of his own pocket, very friendly and amazing to just chat with. prices are amazings, 10/10 would recommend
Terrible experience. I would highly recommend Paul's Towing down the road. Outlaw first got rhe wrong alternator for my kia and then after saying it would be done in 2 days we didnt get a response or message back a week later. We showed up to pay and get it a week after it was supposed to be done and the shop was closed during posted buisness hours with our kia still up on the lift. Many calls and texts went unanswered for 2 days. Finally got the car and it is why louder than before and after hearing a bunch of clunking while driving we discovered they left a bug socket in the engine compartment. $1000 bill for the tow, alternator and headache.....go somewhere else
Great service!
Our RV broke down on vacation.
Jerritt was a great help.
He towed us, diagnosed our problem, and got us back on the road fast.
Not very many places had the time or knowledge to work on diesel engines, but Outlaw Repair & Recovery came through for us.
We are very thankful!
If you need a 7.3L powerstroke worked on, this is the shop to go to.
We found ourselves stranded 1000 miles from home and googled for a mobile mechanic. From the time I got Lowell on the phone until we were back in the road was less than 1-1/2 hours. Amazing service and very reasonable!
We were traveling back home to Texas from Sturgis when the power steering went out in the motor home we were in. It was after hours on Friday evening when we called Lowell & he didn’t hesitate to come to the rescue! The guys at Outlaw Repair & Recovery were fast & friendly & got us back on the road in no time. And to top it off, didn’t charge an arm & a leg for their service!! You guys ROCK!!
The owner of the shop came out after hours, rotated the older tire to the rear and put two new tires on the front for us! We didn't even have to wait long for him, and he got us back on the road quickly, and at a great price! I highly recommend them!
The best experience I've ever had at a shop, hands down. If you need something, these are your guys.
We got a flat going from Mitchell to Sioux Falls, and after we got lost trying to navigate to their shop, they came and found us! [My GPS took us on a wrong turn.]
After we got there, the service was professional and kind. They have a way of doing business that alleviates anxiety, for sure.
The most important part was they made sure we were informed on everything we needed to know, and felt safe to drive home after they replaced the tire.
The prices aren't bad, at all. And well worth it. I would gladly make the trip from Mitchell in the future if I need work done on my vehicles.
My husband and I are truck drivers and stopped in Mitchell, SD at the I 90 Travel Center to eat and swap out. We were only stopped for an hour and that is all it took for our right rear tractor brake to freeze up in 3 degree weather. We called our recover department and they called Outlaw Repair and Recovery from Alexandria, SD. They were there within a half hour. They sent 2 trucks and at least 3 men to take care of us. With them and their help of a fellow driver we finally had all of our brakes (right side trailer brakes had also frozen in that time frame, even when the brakes weren't set, it was that snowy and cold) released within a few hours. These guys worked together and weren't leaving until they had us freed. They worked tirelessly in frigid temperatures. They were professional, knowledgeable and came prepared with the right tools. If we ever have any issues in that area of Sout Dakota, we will definitely call on these guys! We highly recommend them.
Owner has excellent knowledge of the work he does!! Really helped us out in a pinch and did great work on our truck! Had our massive dump truck up and loaded in under 10 minutes!
Need any mechanical work done, give him a call!!
Good folks!! I was out west with work and a wheel bearing on the trailer I was pulling went out. We pulled over on interstate to assess the damage . The owner (I'm assuming) and his lady friend pulled up too see if there was anything they could do. They went slow and let is follow them to their shop. We we're in and out in around an hour. Very very nice, helpful and respect full. I Definitely recommend if you are in the area and need automotive services!!!
Fantastic! They were able to help my friend and I out towards the end of our 8 week road trip. We just walked in and they changed the oil and even caught a serious issue with our brakes. They showed us what exactly was wrong too so we knew we weren't being taken advantage of. They also had a super nice cat.
