What clients say about NAPA Auto Parts - Auto Parts Of Philip in Philip (SD)
Was on a long bike trip and 650 miles from home when my bike started to leak oil from the rear diff. Got to this store and the dude was really helpful. He let me borrow some tools and fix it in the lot. I was able to make it home after I repaired the bike. Overall great experience with this Napa.
As a small business owner myself, customer service is key. We had a wheel and studs fly off our trailer after 22 hours from Ohio to Sturgis Buke Week on I 90. Our trailer was dead to rights without new studs and a bearing kit. My friends called and spoke to the gentleman and he said he had the parts and he could help. We unloaded our motorcycles and traveled 30 minutes with the trailer hub in our tour pack.
He found the parts, had the mechanic help seat the studs and put the new bearing and grease in. The cost ? Just parts !
When I found myself 1800 miles away from home and vulnerable, this business came through as a life saver. We are happy to announce we made it to our destination.
Truly Truly appreciate the customer service. Highly recommend to others. If not for the parts, for just being a good human being.
The owners were very helpful. We were in a bind, and they went above and beyond to make sure we got on the road safely. You guys were amazing. Thank you for the help!
Our son lent his truck out to someone, and it broke down at the Napa store in Philip, SD 400 miles from where he lived. Dale (the owner of this Napa store), his son, and a friend helped my husband load our son’s oversized truck. It took 4 guys, a tractor, a forklift, a wench, a lot of determination and almost 2 hours to get things handled.
A big shout out to these men and the owner. They are absolutely incredible and went way above and beyond. Thank you, thank you. May God bless you all.
We are from MN and woke up to a dead battery in the Badlands. We were able to jump it and drove here hoping for a new battery and some help. We got there at 7 and they opened technically at 7:30… they opened early to help us. Brandon was amazing trying to find a battery that fit. Unfortunately they didn’t that the right battery but let us borrow a smaller one to get us to Rapid City to swap it out at Interstate Battery for the correct one. With all there help we were able to continue with our vacation. Everyone here was so kind and helpful!!
Had a flat tire on a work vehicle repaired here. Had enough time to go across the street to the gas station and have ice cream. Great selection of parts and tools as well.
The guys who work here are super helpful, I've gone here a few times for help changing taillights. They get me in right away and dont charge an arm and a leg
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