This place installed a sterring column in my Cadillac and now my computer on my dash doesn't work. These people did not do good business and there is a lot more I could say but the bottom line is this place isn't where you should do business. The only person who was professional was the secretary. Alex the one guy that works there is nothing but a con man. He lied right to my face knowing I knew that he was lying. That guy is not trustworthy or professional. Not only did this place not install my steering column correctly but refuses to fix it
I thought I had a crack in my radiator hose and spoke to Samantha first thing Friday morning. She immediately ordered a part and got me in for service. Upon inspection, the hose was fine, just not attached properly, so they saved me a few hundred bucks and had it ready to go in an hour! They were kind, quick and helpful! We’re new to town and we’ve found our mechanic shop!
Young man at the desk was so kind and kept me updated. Samantha answered my calls and was always polite. My mom used to come here and now I see why. Thank you for all you done!
Excellent service. They sent estimate before service and service was completed quickly. Professional people to deal with. I will be a repeat customer for my automotive needs.
Barnette’s garage was very nice the had an excellent team . We called for a price and it was affordable drove down and they had our vehicle up and running in no time just a few ours . We would highly recommend!!
I had my engine replaced by these guys and was very pleasantly surprised by the service and the speed of the work. They replaced the engine in my truck very efficiently and quickly, and during the replacement they also suggested replacing a couple of parts with new ones, as the old ones were on the verge of failing. I was very pleased with the friendliness of the staff. I can confidently recommend this service station.
Shop was very professional. Listened to what I thought was wrong and diagnosed within 10 mins. Saved me over $200 and not doing major work on my vehicle. Would recommend to anyone
Super fast and friendly customer service! I bring in my own parts and get work done at a great price. Came in and got two stuts fixed and a diagnostic done in just a few hours!
Stopped by to get the tires changed for my work van. Great communication with the folks at the office and the service was done quick and professional. Will be back again when i have any issues with my vehicles!
Great customer service! They even offer tow services. They were able to pick my truck up and install my alternator for me really fast. I appreciate them for being reliable and offering great auto repair services.
One thing I can say !! Barnett's , Treat me like I AM part of the Family. They get your vehicle in and in a timely Fashion. GREAT SERVICE.THANK BARNETT'S.
This is going to be my goto spot from now on. They were very helpful and they gave me a great price and my car was ready when they said it would be. Definitely recommend!
Barnett's garage has no shame and no consideration for a twenty year old who brought in his mustang, that only needed one thing to be fixed and they kept the car for FIVE months. Listed several things to be fixed charged him for it when it only needed one thing to fixed. Then Barnett's without consent tow's his car to another garage, because apparently they couldn't fix what they messed up and charges him for that and the tow. Barnett's never answered their phone responded to him or called him to tell him his car was ready then charge $400 storage fee. This is beyond unfair they kept his car for FIVE Months!!! Then had the nerve to tell him they contacted him. I'm pretty sure if you contacted him he would have picked the car up. That's his only means of transportation to get back and forth to work. He's only twenty years old! What barnetts did was take advantage of a boy who is unaware that there are some people out there who our con artist and will put the all mighty dollar Over kindness caring and compassion. ****Update **** They did drop the price on the storage fee it made an effort to help him get his car back thank you for doing the right thing Plus for my understanding it wasn't 100% your company's fault but it's always professional to do your due to diligence and make sure you talk to the owner of the vehicle. Respectfully.
They were very upfront with any questions and added some discounts to help you out. Staff was very curious and very professional. Got me in the same day I made the appointment. I would recommend.
Barnett's Garage is the place to take your vehicle. They have excellent customer service, and ladies they will not take advantage of you. Fair and honest mechanics.
This is the second time we’ve been using Barnetts garage. Super service and very reasonable. We got a water pump on our truck and then a transmission replacement. They bear the prices of all competitors on both. They are friendly, clean, super efficient, and spot on every time.
Awesome team of individuals at Barnett's. The battery on ny GMC truck was losing its charge. I had the battery tested by two different companies. Each time I was told the battery was good. Assuming I deeper electrical issues, I took the truck to Barnett's. The diagnostics their team conducted on the electrical system revealed, while it tested good, the battery was actually bad. Their experience and expertise are incredible, but more importantly, its their honesty and integrity that makes me a loyal customer.
A pleasure to do business with. Barnett's provides top quality work no matter what's wrong with your vehicle. The automotive technicians are highly skilled, front desk is friendly, and the owner truly cares about customer service. This is the go to place for your automotive needs!
Hands down one of the best experiences I’ve had with a mechanic! My 2014 Audi Allroad started missing out halfway to Myrtle Beach, and I stopped at Barnett’s Garage in Spartanburg, SC. They diagnosed it right away, replaced the timing chain, and even fixed two valves the same day all with genuine Audi OEM parts they already had in stock. Super affordable, fast, and my car is running like new again. These guys really know their stuff. Highly recommend them to anyone needing honest, quality work!
Very happy with Barnetts' service! My car went down, and I was told by another place that the cost would be more and would take a lot more time to fix. Barnetts Garage fixed my car very, very quickly, was very friendly and very reasonable and honest! I will definitely be using them in the future!
These guys were great. They got me in sam day. Did a great job, and didn’t try to upsell me on a bunch of stuff I didn’t need. Go here if you need something done an want it done right!
Barnett’s Garage did a great job on my car & their customer service is wonderful! Samantha is great at keeping you updated on your vehicle. I would recommend them
I came and got service done to my Subaru, it was affordable, the mechanic explained exactly what I needed, and they were super friendly. I would highly recommend coming to them for both maintenance and repairs.
Samantha did a great job on the phone scheduling my appointment and explaining their services and costs. Alex took my vehicle almost immediately after I arrived. He showed me and explained the issues that he discovered. I was extremely impressed with their knowledge and service.
My experience with Barnett’s Garage was an amazing. They were willing to work with me through the troubles I was facing with my car. Samantha and Alex were good in communication throughout the process and were good to work. Also, Ernest is a great mechanic he made sure my car was up to part and that everything that needed to be fixed was.
After an extensive diagnostic, and I was informed of repairs that needed to be completed. Upon completion, there are additional things that were left off that needed to be addressed. David, the owner personally called to let me know that they will honor and fix these additional Items, I'm very grateful for his phone call. And upon completion, with everything being completed appropriately, I will come back. I will bring my car back. I will bring my other cars there for the sole reason that the owner spoke with me and honored their quote, and to me, that is good business.
Seen and heard the negative reviews about you guys. Was hoping for a different and better outcome. Staff was great but the one in charge needs to step down respectfully. I told you guys that I also had a coolant leak that was noticeable but you guys told me I didn’t when I’m clearly looking at it. These people will also hold your car for any inconvenience, was told not to come here but I still did to get my own insight. Unprofessional and I normally don’t even write reviews about places but this is the first
I recently had an excellent experience at Barnett's Garage. The staff was welcoming and professional, taking the time to explain the needed repairs and providing a clear estimate. They quickly diagnosed and fixed an issue other shops couldn't, and my car now runs perfectly. The shop was clean, with a comfortable waiting area. I highly recommend Barnett's Garage for reliable, high-quality car repair services.
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