What clients say about Carolina Auto Service and Towing, LLC in Orangeburg (SC)
Super fast and great staff! Matt was very pleasant to deal with! I was recommended to come here for my power steering lines to be inspected and potentially replaced. I was able to leave the van at the end of the day when I first called and have it fixed up by the end of the next day! Thank you everyone!
Engine light came on. Went to auto parts store to have it scanned. It said fuel pressure sensor. Bought part but could not put in myself. Went to Carolina auto repair shop. They scanned truck and could not find a problem and explained why it may have come up on the first place. Appreciate their assistance and honesty and not simply trying to put in a new part just because to make money!
I just called the man who answer hung up on my face all I asked was for a rate and due to him not having a truck available he hung up on me without me finishing my sentence very rude and won’t be doing business with this company or referring anyway try any other towing company
I've dealt with Matt on more than one occasion and he will get my business in the future also. My favorite thing about Matt is he will take a good look at what all you got going on and give you an informed recommendation. If you're looking for someone that does the job, but also cares enough to make sure everything else is good to go (saving you time, money, & hassle later) then Matt is your guy! He changed out a universal joint for me & let me know to be thinking about getting the rest of the front end done and quoted me so I had time to save if needed. He's also looked over various issues I had concerns on, changed out ball joints, got me new tires, alignment, etc. He's good people - straight up and honest. He also has very fair pricing. Thanks, Matt!
If you want to deal with a smart ass and someone who seems to be pissed off at the world for no reason give Matt a call. I’m sure he’s fun to be around. Will not recommend to anyone. Word of mouth travels fast and you best believe I will be letting people know in Orangeburg to avoid this place like the plague.
HORRIBLE customer service. Im from out of town and my grandma was concerned about my tiny flat on my tire so we went to this service place that she was told about because it was close by. Mind you we are all women. Before words were even exchanged, the man already had an attitude with just having to do his job. The Man caught an attitude with me because i made a joke and said “2$ for air that we all breath” i never raised my voice or even caught an attitude, before i could say anything else the man with the gauge in his ear snapped and said something about the machine being 2$ and not the air itself. Okay cool thats fine but to catch a nasty attitude with me, because of a comment is crazy. He clearly does not know how to talk to people. After matching his unprofessional energy, his daddy came out also being disrespectful. In return they both ganged up on me, and i defended myself against these two grown men. If you are a women, bring a man with you, or they will feel like they can talk to you any type of way. In the end if you don't know how to conduct appropriate customer service maybe you shouldn't be working on peoples cars. Do better Carolina auto service and towing.
I highly recommend Carolina Auto Service and Towing. Very friendly and knowledgeable owner and staff!!!! If I could rate them higher than 5 stars I would.
Very happy with the level of service and professional work. I am using Matt for both our commercial fleet work and I have sent several people his way that were very pleased with his fair pricing and honesty. Thanks to Matt and his team for providing such a great service.
Overall?? Very pleased. Requested services on my Ram 3500 4X4 completed in 1 day. Advanced appt. Made. Great Service. Great staff. No BS. Will be coming back. Highly recommended.
First time working on my car. I have driven for 2 days and have had no problems. Great experience, good and friendly services! Would refer them to friends and family !
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