Gause's Towing & Recovery, Inc in
Little River (SC)

They don’t come any better than JAMES and his crew. They went out of their way to make my Monday a “God bless Monday”. I’m so appreciative of the work they do. I would recommend them to anyone in the area. Thank you so so much, Be Blessed.

Very polite, on time, responsive, quickly loaded the vehicle & unloaded the vehicle at the assigned location.

Tonight at 5:20pm on 31 a Gause Towing and Recovery truck rode my bumper, blinked their lights and honked repeatedly as we entered the highway. The speed limit was 50mph, I was going 53. There was no reason for this behavior. After the truck passed me I lost sight quickly because they were well exceeding the speed limit. You'd think a tow truck driver may be a bit more cautious but obviously not.

James was amazing! I called because I heard a stray cat in the hood of my car but couldn’t get it out. Even though Black’s Tire was across the street, I didn’t want to take the chance of starting my car because I could not see the cat at all. James arrived really quickly and was very understanding. He even tried to look for the kitten too! He towed my car without starting it and just made the situation much better overall because he’s very personable. My friend and I were grateful that we received help from someone who cared as much as we did! If you need your car towed, please call Gause’s Towing!

I will never use this towing company again. I ask this man to take my car to a collision shop. This man said he was very busy and couldn’t not take it that evening but he would take it to his towing yard and he would not charge me anything for the overnight and he would take it to the collision shop the next day. So today is the 21st and I’m getting a certified letter Stating I owe him $800 plus $45 per day when I didn’t even know my car was at his Tow yard.

A employee of gause towing was very very rude to me, talking about how old and out of shape my truck was, which is very unprofessional, you shall not judge for you are not GOD, THEN STARTED talking/gossiping about me and my older model truck to his wife on the phone which is even more unprofessional, being very unethical with me raising his voice at me being very rude for absolutely no justifiable reason and when I asked his why he was being rude to me for no reason, he in turn tried using reverse psychology on me stated that I was the one being rude! All around horrible spirited person and will be judged by GOD ACCORDINGLY! AMEN ! 10 OUT OF 10 DO NOT RECOMMEND THIS TOWING COMPANY !

Called Gause's was there in 35min professional service hope I don't have to use tow again BUT IF I DO I'm using GAUSE'S and will recommend them

Excellent service. Instead of towing they came to my truck and pulled the bumper away from my tire. I was able to drive off in minutes.

James is the MAN! They are busy for a reason, they are the best! They have towed my Z06 corvettes, hot rods, suburban... James and his crew are fantastic!

Mr. Donny was very nice and did a tremendous job with my vehicle.. Very respectful and took my vehicle to the preferred location safe and soundly

I usually call them. But today I got my car stuck in wet grass at a school function. I called to get my car towed out. When they got their they saw what I needed them to do they just drove by called me and told me they would have to close down the road and had to get state police involved and would call m right back. I never got a call back and had to wait 3 hours with my kids in the car to have Allen's come pull me out. I can't believe Gauses left me and my children stranded. I won't be using this company anymore

I was stranded in loris today, in the middle of nowhere. 92 degrees, sweltering hot! My mechanic recommended I call this towing company. Cam came as fast as he could and towed my car to my mechanic shop, I had accidentally locked my car w the key in it before he got to it and he graciously got it open for me on top of having to drive all the way to loris to tow my car that was overheating. Thank you so much Cam! You made a very stressful day, a lot better!

Extremely rude! Tried to call and have them tow my husbands truck and whoever answered was disgustingly rude! Said can’t it be towed tomorrow?! If that was the case would we not call you tomorrow? My husband who worked all day was eating while trying to communicate and the guy said can’t hear you because of whatever you’re eating! Very snarky like! Your customer service skills are lacking! That’s for sure! I highly recommend for people to find another tow company if you want common courtesy and decency! I’ll be posting to social media as well!

My family and I were on vacation when my truck decided to breakdown. We called Gause Towing and Recovery to help us get moved out of the middle of a busy intersection. Donnie should up within 15 minutes of being called. Not only was Donnie fast responding he was very professional. I did not know where to have my truck fixed, Donnie recommend places for me to choose from. He waited patiently while I worked out how my family would get home, took my truck to a mechanic who also impressed me ( Cherry Grove Automotive). Everything was handled to where a bad situation didn't feel so bad. Our vacation didnt skip a beat because of this professionalism. Thank you Gause Towing and Recovery( Donnie).

Fast, efficient, straight up and straight forward. Reasonable price. If I could give more stars I would. He had to grab my truck from a busy parking lot when it wouldn't start after work. Apparently, he knows the area and had me meet him later(730pm, I called around 530pm) when the small lot wouldn't be as busy. Wasn't even 10 mins and we were on our way. He to drop my truck and key at the shop, so I was able to go home. Thank you, again!!!!

Absolutely amazing customer service! I called for a tow and better yet he gave me the instructions on how to get my car in drive to get there to avoid the expense! Beyond grateful for such a blessing!:)

James and his team are extremely professional and prompt. After hitting a pothole my tired went flat in an area I’m not familiar with that was all warehouses. I gave what I thought was my location but was wrong. He found me anyway despite me being in an obscure area on a different road than I gave him. Even though I gave the wrong address he arrived under the 20 minutes I was given.

I was rescued by James. No one enjoys having their vehicle towed, but the time I spent getting to know James was fantastic. He was totally professional, extremely safe, very knowledgeable. The company's equipment was immaculate. The rate was reasonable and he showed up when he said he would. James is a great person. I would highly recommend Gause's Towing to anyone. I don't wish to be towed ever again, but if I do, I guarantee I would use them. Thank you James, I truly appreciate your assistance.

Wow just simply amazing my bus was stopped and needed towing they really came through for me. We pushed almost 45000 pounds and got it through a fence like a glove just I'm super happy and gave me a better deal then Squeekys 1500 dollar charge to go 10 miles.

Wow, this owner towed my car from Hwy 31, it was totaled. I had to ride back to his tow yard. Once there the owner Gause was so helpful and pleasant as I was waited for my ride. He brought a folding chair out for me to sit on until my ride arrived. He assured me the items in my vehicle would be safe and that I could come back for them anytime. He was just so pleasant. I was very impressed. Also their lot is SECURE, GATED !

Hands down one of the most efficient and expedient customer service experiences I’ve ever had. Not only did they call me and pick my car up on the day and time they said, but Donnie was awesome. They are exemplary in their craft. I would recommend anyone to call Gause for a tow and ask for Donnie!!

Needed a Ram 3500 towed to shop. Had a different tow company that was supposed to be at my home at 9:30 on Wednesday. They never showed or even called to let me know they weren't coming. I called Gause's Towing Thursday morning at 11:00. Owner told me they would not be able to get to me until 1:30 because they had prior appointment. I was fine with that. Driver arrived right on time. Took about 10 minutes to load truck. He was very polite. Would definitely use this company again and will recommend to others. I appreciate a business that does exactly what they say they will do...too few of those these days.

I was there 9-10-2024 to pick up a car with my niece. The lady at the front desk was super nice and helpful, the place was super clean inside and out. The owner pulled up while I was there and He was very nice, He assisted us with what ever we needed, then He called another driver to come and put air in one of the tires. They go above and beyond.

I was recommended to this company by the manager at Jiffy Lube. Such a great experience for a difficult time. When I broke down, Donnie came and towed my car home before the storm and then again towed it to the dealership after the storm. He was professional, friendly and kind. Very reasonable pricing too. I highly recommend this towing company.

Jumped in my car, and it wouldn’t start. Donnie arrived sooner than expected, was polite and professional. Gave me some advice about best place to purchase a battery, and how to keep it charged as I am an older lady who doesn’t drive much. Charged the going rate for this service. Very pleased.

He was very rude. Also hung up when trying to pay over the phone for calling @9am when they opened. Never once said anything about extra fees other than $35 a day for my vehicle being on the lot. Not sure if this man woke up on the wrong side of the bed, but I will never be back. RUN!

AWESOME SERVICE, AGAIN! James has been taking care of us for almost 20 years. YET AGAIN, HE came to our rescue on a weekend far away from home! YOU'RE the BEST, JAMES & GAUSE'S TOWING!!!