Had the good fortune to have Jake from The Towing Service spot me as I struggled to change a flat tire last night. He offered to help get the change completed and did just that. Completely professional young man who just offered to help even though I hadn’t called him! He got me safely on my way home and I’m extremely grateful to Jake! Thank you!
It's not everyday you get to write a review about kindness. I am not a mechanic but when my car didn't start, I tried to jump start it to no avail. I call a couple of towing companies and nobody is able to come out. I reach out to The Towing Service and they pick up on the first call to them. They will be there in two hours. They show up and said let me just check. Lance attaches his "jumper" cable system and voila, car fires up. I feel bad for bringing him out and he says don't worry about it. Your cables might be bad. I try to give him something and he says just remember me for the next time. Again, not everyday you run into a true southern gentleman. Thank you Lance and Thank you The Towing Service for being "That" company!! Great job.
Dangerous and aggressive driver! Beeping horn, tailgating, and swerving between lanes. Sped into a Chic Fil A, parked and went inside. No need to drive aggressively and almost cause accidents just to get to Chic Fil A faster!
Fast, friendly, fair price and great communication! Called to let me know he was running 10 minutes late because of traffic. Who else does that?! Definitely my first call next time I need a tow.
I cannot say enough wonderful things about The Towing Service, LLC!. What a Top Notch company, I highly recommend!!!
My car broke down on my way home from work. My son and I tried to get it started but soon realized that we needed a tow. I called 3 other towing companies from my Google search and The Towing Service, LLC was the only company to pick up the phone. (Even though the other companies promoted 24/7 service but couldn’t answer their phones)
Jake, from The Towing Service LLC shows up within 15 minutes of my phone call and also texted me to let me know how far he was from my location. Jake was a lifesaver!!!
He was prompt, courteous, knowledgeable, and professional. In no time at all he had my car all hooked up and towed to my house. When you are in that situation and are stressed out like I was, just do yourself a favor and call the best… The Towing Service, LLC and forget about bothering with all the others that aren’t professional enough to answer the phone in your time of need.
And don’t forget to ask for Jake!
You were a lifesaver and I cannot thank you enough!!!!!
Had to have a tow a couple days ago. I called the Towing Service and spoke with Jake. He was there within 30 minutes and picked me up. He was great. Very friendly and professional. I will definitely use this company again if I ever need another tow!
Jake was quick to respond and kept me updated with an estimated arrival time. The price was fair and straightforward—no surprises. I was stranded on I-85, and he made the whole pickup process easy and stress-free. Highly recommend his service!
I will forever recommend this company to anyone in the area who is needing help. Jake was outstanding and such a genuine dude. Definitely helps when you are stressed and broke down on the side of the road later in the night, to have someone who seems to actually care about their job and wanting to help any way they can. 10/10 service for sure.
Jake went above and beyond with the customer service he provided and was a true professional. He went above was was required and helped made a stressful event manageable. The gentleman I spoke with on the phone was highly knowledgeable and professional as well, he kept me in the loop and checked in with me and gave us a great deal. If you're in the area and find yourself in need of service, TTS will have your back through the entire process from the first call until the your vehicle reaches its destination.
They impounded my ride on a weekend but they meet me to get on the weekend and price was fair and no items gone from vehicle so they just do there job so no complaints
Jake went BEYOND the Duty 👏🏾👏🏾👏🏾👏🏾
I just moved to Greenville driving an EV car and my battery went out because the connection I need is hard to find on these exits. Out of all the 50 eleven tow truck companies I called that night, North Hills Towing was the only company that was available to come pick up my car in the middle of the night. Jake the young man that pick me up was very helpful and professional. I appreciate him getting me and my car safely to my destination. Fast forward one week later my EV car battery depleted still haven’t found all the station that have my connector. Called North Hill Towing a older sounding gentleman informed me how backed up he was and he couldn’t get to me until later. I explained about the young man that help me out last week in the middle of the night and he said that he would be on around 6. I liked the fact that he explained how long it would take and why so I wouldn’t feel as if he forgotten about me. Effective communication is what I like and I appreciate him for this. Later that day JAKE i don’t know him personally, but he my friend now, came and went above and beyond for me. Not only did my battery give out but my tire went flat as well. Lord help me!!! I greatly appreciate Jake’s great customer service and his timely manner. He even communicated how long and let me know he was in route. If I could give more stars to this company i would. Jake thank you sooooo much for helping this country gal out. Again I appreciate you and y’all’s company!!!
Jake didn’t have to change my tire but he did and it made me misty-eyed!! Great customer services is all I can say!!
Towed my truck Saturday and called me at 8 to say they towed it. Well I told them Sunday I would be here at the tow yard to pick it up and they told me they would be here in an hour and haven’t showed up and won’t answer the phone at all. They have ignored my calls and my person that I have here to pick up my truck calls as well
We called The Towing Service in Simpsonville to help us jump start our truck in an emergency. They arrived promptly. They were courteous, professional, and knowledgeable. I would definitely recommend The Towing Service.
Towed my vehicle out of my neighborhood based on fear of the Hoa president or sharing in the money received from towing me illegally. Such a racket. Parking pass was clearly in the vehicle and if they had taken the time to check would have seen the pass. 😕
Lance was amazing and got the car to where it needed to be. His communication throughout the process was awesome. I would recommend this company for your towing needs.
Such a great experience! Triple A kept us waiting for hours but these guys were at our car really quickly and still apologized for the wait! Jake was really friendly and helpful and went far above and beyond to help out me and my wife. Highly recommended.
My rear brake line blew out in Greenville and I couldn’t make it home to Spartanburg. I called my roadside assistance for a tow and after two phone calls and two different tow companies the best they could do was 1.5-2.5. hours. I called The Towing Service and Jake was there in about 40 minutes. (I forgot to mention I was at the Wal-Mart on Woodruff Rd. at 6:30😬). He was most efficient getting me loaded and headed to Spartanburg. He was super nice and great company on the drive to Spartanburg. I would definitely call them again. BYW Jake let me know when you want to go horse shopping.
When you need a tow and your insurance companies “great” towing package sucks cause they can’t find you someone in a timely manner call these guys.. Jake answered the phone, polite, professional.. his eta was spot on give or take 2-3 minutes (golden in my eyes when you’re in the dark early in the morning).. Jake showed up, had the car loaded and us safely off the side of the interstate quickly.
Canceled my road side assistance from the insurance company today.. Will call Jake with the towing service when I need a tow.. dependable and handled the situation professionally..
Called them in pouring rain and storm for my brother's accident. They came within the hour and loaded and dropped of quickly. Jake was very helpful in getting car situated.
Our car died on the side of the road..road side assist said 2 hours. This guy said I just passed you.. let me turn around. Had us to a repair shop within 20 minutes and saved our anniversary date night! Thank you so much!
Jake did a very great job with towing my car home! He also had a very accurate arrival time estimate! Overall I would recommend using this company if you are in need of a tow.
this place is absolutely terrible. Jake was very unhelpful and extremely rude when speaking over the phone with me and laughed at me. He gave me the wrong address and location of where my car was parked. I was also given the set amount of how much it would be to receive my car, however, they told me only when I got there that it would be $25 more and cash only. When I expressed that I was told differently over the phone, they lied to my face and said that I misheard them, which I know that I did not. I was also not given a real copy of my receipt because he didn’t “feel” like going to the office to retrieve it for me. Absolutely horrible company.
Best customer service, good price and quick service! J&H Car Towing's & Co made me wait 12 hours and never came. They wanted to charge me $300 more which was insane. The Towing Service are the guys you should call if you want competent honest service at a reasonable price.
Hands down BEST towing company around. Used on multiple occasions. Towed our broken down car, towed purchased parts cars, towed our car to an auto shop, and even rescued our boat/trailer that popped a tire on a windy narrow road. They’re up for any challenge.
Not only are they fair priced, but amazing customer service. Always arrive on time too!
VERY RELIABLE!
Can’t say enough how impressed I am! Jacob answered right away and sent a truck out within 4 hours to get an abandoned vehicle in our community. We had another service that was supposed to, but never followed through - one call to The Towing Service and they are our new tow company in the neighborhood. Thank you so much Jacob and Ryan for the professionalism! Townes at Brookwood Phase I appreciate you!
He was very polite and helpful. When he arrived to tow our car our ride home was still 15 minutes away and he stayed and waited with us. And we needes my car backed up a steep narrow driveway, I didn't think he could possibly do it but he backed up and put my car exactly where I needed it. I was shocked, he really knows how to handle that truck like a professional. It was very good price, much less than I expected.
I would recommend him to anyone needing tow service. Thank you so much y'all for helping us when we were stranded!!
Website
