Downtown Auto Repair in
Hope Valley (RI)

Great service by Downtown Auto is what I find every time I need help with my car!

Helped me out with an emergency fix, quick and friendly, great people. I was back on the road in no time.

My family, fiance and I have taken all of our vehicles here. Very down to earth people. Will be forthcoming with any issues. Reasonably priced. Although, new office manger is rude and not knowledgeable. Would reccomend speaking to Kevin (owner) directly or Ashley(front desk)

Always friendly and honest people from when you walk in to the time your car is finished. They take good care of me every time. Prices are definitely a plus. 5 stars all the way.

Take all of our jeep, lincoln mkz and ford 150 never a problem, fair price and great people.

New to the state and Downtown was recommended by many of my coworkers. The business didn’t disappoint at all. I had an appointment in less than a week and the owner personally looked over my vehicle and made sure everything was perfect. 5 stars fully recommend!

Outstanding service and hospitality. My family uses this small town repair shop and they have always been so efficient with services on our vehicles and always kind. I would recommend to anyone looking for quality services .

Honest, reliable mechanic! Worth their weight in gold. Very professional and dependable. Cost of repairs is fair and quality of work is exemplary.

Heard about Downtown Auto from trusted friends who highly reccommend Kevin. What a great experience! So very appreciated! Will go back and will highly reccommend! A+

Everyone I dealt with were very knowledgeable, professional and kind. Right from the beginning they were very accommodating. I needed an appointment very soon and they were the only one that were able to fit me in. First time I walked away with a comfortable feeling. I am taking all my cara here from now on

Service that can’t be beaten! Reliable, trustworthy, efficient and fairly priced…all apply to Downtown Auto. From the front office to the garage crew, this is a genuinely nice group of people that I’m relieved and happy to know.

Excellent, trustworthy, decently priced shop. I would definitely recommend. I have been there several times and have been treated very well. I won't go anywhere else!

Best and honest service in South County! While waiting a man came in saying that a service light was on. Rather than charging the man he was told that the light was for an oil change. Honesty…that is what you get at Downtown Auto

What I like best about Downtown Auto is dealing with genuine human beings--no hype, no impersonal receptions either on the phone or in person, no incomplete or evasive responses to questions, no inflated prices nor devious ways of quietly fleecing the customer--in short, NONE of the things one unfortunately runs into with too many companies everywhere, in every field. Instead, one receives courteous, patient, honest, down-to-earth customer treatment from start to finish--and of course, competent and thorough work on the vehicle in their care. Only this sort of service moves me to bother writing reviews! Thanks, Downtown Auto, Ashley, Kevin Moon, and the others who make the place what it is.

⭐️⭐️⭐️⭐️⭐️ We had an unexpected flat tire on a Saturday during our journey from NYC to Newport for work, and we were in quite a desperate situation. Dylan at this garage appeared like a miracle, truly our angel in disguise! He not only promptly addressed our tire issue but went above and beyond by helping us even though the garage was officially closed for the day. What stood out the most was Dylan's genuine empathy and honesty. He didn't overcharge for the service, despite it being an after-hours emergency. In a stressful situation, finding someone so understanding and fair was a huge relief. We wholeheartedly recommend this garage - he is not just a professional, but also compassionate individual who care about his customers. Our sincere thanks to Dylan for saving our day and preventing us from incurring significant expenses due to a delayed arrival. More than 100% satisfied and grateful!

I will only take my truck to Kevin. I totally trust them. Very polite staff. It has taken me along time to trust someone with my truck, been screwed over a lot. But I found Downtown Auto and only trust them. I have lived in Hope Valley most of life over 36 years now. Thank you Downtown Auto.

fixed my old toyota with carburetor issues for an exceptionally fair price. he can get backed up and I don't know how he handles the work load...be patient and you will get an honest repair!-update also awesome job mounting 4 new tires!

Friendly staff and quick turnaround on my car. Saved me quite a bit by not trying to oversell me on stuff not needed to fix the issue. Mechanic was very professional explained everything and answered all of my questions. Highly recommended if you are looking for a great auto repair shop.

My favorite place for all my auto repair needs! Kevin diagnosed and fixed an ongoing problem (that persisted with a different mechanic) in a timely manner, and didn'tbreak the bank. A true mechanic that knows his stuff! The staff is friendly and very professional, and go out of their way to provide superior customer service. Absolutely the best comprehensive experience and service that I have ever received. Thank you Kevin, Ashley and Amy for always having my back!

Kevin is amazing! I wouldn't trust anyone else with my vehicles. He even fixed problems for my friends that other mechanics couldn't figure out . Ask for Ashley she'll give you great customer service.

Friendly and quick! Got me in for an appointment very fast and had my car done before expected. Very friendly staff. Look forward to future service with this shop.

My cooler line had a major problem while I was driving back to New York from Newport Rhode Island. Kevin and his team took in my car and using good old fashion mechanical work got me back on the road within a few hours. I could not be more grateful for their excellent service in bailing me out of a huge document. These guys are the best! Highly recommend.

Always helpful and reasonable in their work. The courtesy and service is far and away the best we've had - including dealership service departments we've dealt with in the past. They quickly put you back on the road without draining your bank account. Highly recommend them!

Hmmm....repaired by Kevin and crew for around $225....this included $55 for state inspection---which it finally passed. It had failed up to this point at other shops / mechanics. Infiniti of Warwick gave me an estimate of over $10,000! I am very happy w Kevin and his shop!

I had a problem after the storm with the plastic shield under my engine coming loose. With no appointment and no advance notice Downtown Auto Repair squeezed me in for a fix. The mechanic that spoke with me was a straight-up, no BS kinda guy which is how it should be. 10-15 minutes later I was on the road with a super reasonable price and a smile on my face! This isn't my first visit but it is my second 5-star visit!

Had a scheduled repair for Friday and was able to have it returned to me the same day, despite complications with removing parts. They ended up staying a bit later in order to get the vehicle finished after I explained I needed it early the next morning. I appreciate the work these guys do here as they are informative and communicate well. It's extremely helpful sometimes speaking with the actual mechanic. All of them(especially Kevin) are more than willing to be friendly with customers as opposed to just relying on the front desk. Would highly recommend Downtown Auto over the other shops in the area.

Took my 1951 Chevy and was very pleased with the service. A small shop but the work done was quick and reasonably priced. I would definitely recommend them and will be returning for any work I need done. Thanks Kevin & Phil.