Cannot say enough good things about Nate. I purchased a 2020 WRX STI from out-of-state, and he made the entire process as easy as it can possibly be. Definitely would not hesitate to work with them again!
We are extremely pleased with the exceptional service provided in every aspect. The customer service is outstanding, and the mechanical performance meets our expectations perfectly. We look forward to using Accurate Auto Center whenever needed. --KB
I highly recommend Accurate Automotive for anyone looking for reliable, honest, and high-quality auto service. From my first phone call to the completed service, the staff was friendly, professional, and knowledgeable.The owner took the time to explain what my vehicle needed showing me the problem, provided clear estimates, and never pushed unnecessary repairs. As an older woman, I appreciated not only his expertise but his respect. Accurate Auto took the time to diagnose the problem and offer an alternative to an expensive repair on my '98 Audi. The work was completed as described, the pricing was fair and near the estimate, and my car has been running perfectly since the visit. It’s rare to find a shop that combines great customer service with excellent technical expertise. If you want trustworthy mechanics who stand by their work, this is the place to go.
Called Victor on very short notice and explained the problems I was having with my wife's vehicle. He took me in right away and took care of everything. I appreciate the great customer service.
I had an excellent experience at Accurate Auto Center. The service was efficient, and every staff member I interacted with was incredibly polite, knowledgeable, and helpful. They diagnosed and repaired my car the same day, which made the entire process stress-free and convenient. I also appreciated that the parts used came with a 12-month warranty, giving me extra peace of mind. Overall, the professionalism and quality of service at Accurate Auto Center truly exceeded my expectations.
⭐⭐⭐⭐⭐ Exceptional service from Nate at Accurate Auto! I recently purchased a car with the help of Nate, and the experience couldn’t have been smoother. He was knowledgeable, patient, and genuinely focused on helping me—not just making a sale. Nate answered every question clearly, kept the process stress-free, and made sure I felt confident in my decision. If you’re looking for a friendly, trustworthy, and professional salesman, Nate is the one to see. Highly recommend Accurate Auto and especially Nate!
The Gold Standard in Automotive Care: Accurate Auto Center, Pawtucket, RI I cannot recommend ACCURATE AUTO CENTER INC. DBA. ACCURATE AUTOMOTIVE SALES & SERVICE highly enough. This isn't just an auto shop; it's a model of how a business should be run—with integrity, deep expertise, and genuine care for the customer. From the moment you walk through the door, the caring and professional attitude of every employee is immediately apparent. The customer service and support team is incredibly respectful, treating every client with attention and prioritizing their concerns. This level of dedication is rare, making you feel instantly like part of a network of family and friends. What truly sets Accurate Auto Center apart is the caliber of their mechanics. They are profoundly knowledgeable, reliable, and utterly devoted to their craft. You can see their commitment in every service they perform, as they pour their expertise into each vehicle. This owner is clearly one of the few genuine mechanics left who still does it right the first time, ensuring your vehicle leaves the shop performing like new. They don't just fix problems; they invest their skill to guarantee the best possible maintenance and performance in the business. In an industry where honesty can be hard to find, Accurate Auto Center stands out as a beacon of trust. They are relentlessly honest and devoted to making sure every customer receives the best honest cost available. They go above and beyond expectations, removing all the typical worries you might have—not only the concerns about your vehicle's reliability but also the stress about your pocketbook. ACCURATE AUTO CENTER SALES & SERVICE provides ultimately the most respectful attitude and attention to your vehicle. You drive away completely confident, knowing that if any maintenance issue arises, they will resolve it without fuss, keeping you on the road safely and efficiently. For truly honest, devoted, and high-quality automotive service, look no further. I thought long & hard exactly what I "Had" to say and the bottom line is "Thank you", in a time & age where trust matters. Accurate Auto Center is where to go for maintenance and sales, going anywhere else you're letting yourself fall into the game. Why play around, why fight to win? Let; Accurate Auto Center hand you the respect, performance & your vehicles security all the priority you've been searching, hoping for.... I'm hoping my review helps everyone & anyone trying to make that decision from sales or services. That's my honest review.....
Bought car one and half year ago with promises that main and serpentine belts was changed and many things on car was changed. Turns out all was a lie including carfax hystory. Tires almost blew off after few months because they didn’t do alignment on them, when they sad they changed belts also was a lie none of them was reported changed on carfax which they stated that make sure when you do maintenance on car that service works with carfax,that saying they want you to bring car to them for maintenance and they not reporting it on carfax.. so i believed them without checking carfax hystory. so when i gave car to original service they sad you lucky you a live and they showed me tires it almost blew off was disaster. belts not touched at all which was leading thousands of dollars to fix everything! They smile in your face and say we changed this and that but reality is that they buy cars from auctions because in carfax hystory mines was purchased from junkyard/auction services. and i guess to avoid expenses they put new tires and release for sale… Guys don’t believe what they say because they salesman not your friend! they lucky i didn’t sue them for my life safety..listen what they say then check carfax hystory or thats what they say aligns and take car for double check to your service.. They absolutely liars!!
I have been using Accurate Auto now for 5 year on all my cars, they repair them never have issues after, they know there stuff I recommend trustworthy.
The crew at Accurate Auto fantastic job, I was dealing with an issue that even Audi themselves couldn't rectify these guy's got me back on the road. Very satisfied customer.
My car always comes back in better condition then when i dropped it off. I’ve been bringing my car here for oil changes, brakes, tires and all other work since 2015. I’m very happy with the service and i’ll be bringing my other here.
Bought a car and immediately transmission failed Victor refused to take the car back I had bought it cas and drove 6 hours! My experience was horrible lots of waiting fake promises and nothing but problem after problem! You think it's a legit shop till you actually do business #ernesto
Victor is excellent. I can 100% trust him and his mechanics to take care of everything on my car. They always provide honest and fair customer service! If you have an Audi or other foreign car I strongly recommend. He can diagnose anything and will get your vehicle back as fast as possible! I have sent other friends and family to his shop after they had bad luck at other repair shops.
Since my last review I have had my 2013 Audi A4 manual repaired again, and once again Victor did an excellent job. He had my car back to me quickly and everything was repaired perfectly. He also completed body work on my son and daughter’s 2015 Audi A4, and the results were amazing. The repairs included a front fender, trunk, bumper, left fender, and light assembly, along with some mechanical work. Everything came out looking and running like new. Excellent work, highly recommend!He also helped us get the car from the city lot and helped us work with our insurance company, so the adjuster came in person and the accident wasn't a total loss!
Once again Victor and his team did amazing work on our vehicle! They successfully diagnosed a tricky problem and resolved it quickly. We highly recommend Accurate Auto Center for all automotive needs— you won’t be disappointed!
I recently had an oil change and a comprehensive maintenance check done on my car and was very pleased. Victor was very professional, courteous, and thorough. It was a very positive experience.
I am a new customer at Accurate Auto for service based on high marks given about them from a close friend and customer of Accurate Auto. She did NOT steer me wrong. Victor knew right away what the issue was and what parts needed to be ordered. The car runs like new. We were treated promptly and never had to wait to be seen. Finding a reputable mechanic is as important as finding a top doctor. Thank you Victor and staff for the extraordinary efforts you provided to give my car a new life!! If I could give 10 stars I would. Thank you all!!
I have been a customer of Accurate Auto for over seven years. During that time I had my Toyota Corolla serviced there for two years. The quality of work, customer service was top shelf and the pricing was always very competitive. After two years of having my Toyota serviced I traded it in with Accurate for a 2015 BMW X3. Since that time I have routinely brought this vehicle in for service. Victor takes a personal interest in seeing that you are satisfied with whatever work is done. This car runs as well as the day I purchased it. I love the car and could not be happier or more confident in the fairness and quality of work. I have also recommended Accurate Auto to my step daughter and a close friend and they have also been very satisfied with their work. Its a no brainer. Buy and service your cars at Accurate Auto in Pawtucket. John V Cumberland, RI
Absolutely great service on my Audi S7 way better than the Audi dealership and at a fraction of the price. They were transparent on the issue my vehicle was having and gave me options on how to move forward with the service with no pressure. Would highly recommend them for your servicing and purchasing needs!
This is truly a top tier euro shop. Victor helped me from start to finish with installing various parts on my 5 series. Couldn’t be happier with the turnaround time, price and knowing my vehicle was in the hands of someone knowledgeable. Don’t hesitate to bring your vehicle here.
I just purchased a new-to-me car from Accurate Automotive, and I couldn’t be happier with the experience! From the very beginning, both Nate and the owner, Victor, were absolutely amazing to work with. I came from out of state, and they went out of their way to make the entire process incredibly easy and stress-free. Their communication was top-notch, they were honest, helpful, and truly made me feel like a valued customer every step of the way. Without a doubt, I would work with them again and highly recommend Accurate Automotive to anyone looking for a seamless and trustworthy car buying experience. Thanks again, Nate and Victor—you guys are the best!
If I could give more than 5 stars I would. Both Victor and Nate has helped me so much and I cannot thank them enough. I just bought a 2014 Audi A6 and Nate has helped me through this whole process. Everything went so smoothly and I cannot be more grateful than to have these amazing people helping me. Accurate auto is the ONLY place I will ever go to for maintenance and to buy a car. So if you’re ever in need of anything i definitely recommend here!
I recently had my vehicle repaired at Accurate Auto Center. Victor (Owner) along with his service team provided top quality service to ensure that my vehicle was fixed properly and completely. Victor handled the notification to my warranty company and informed me of my available options. I went forward with the option that was best suited for me. Once the authorization from the warranty company was issued, Victor and his team repaired my vehicle in a timely manner. Also, it was a pleasure speaking with Nate (Sales Manager) during my visit. I'm very happy and pleased with my experience at Accurate Auto, and highly recommend them. I will continue to retain their services in the future. Thank you again, Victor and Accurate Auto Team!
I had an outstanding experience at this Auto Center, and I can't recommend them enough! From the moment I walked in, the service was exceptional. Victor took the time to walk me through everything, teaching me about my vehicle and giving me a thorough service check, including a detailed look at my tires. He even went above and beyond by recommending some future maintenance and showing me how to remove my wipers if I ever need to do it myself. Not only that, but he efficiently ordered new wipers and had them replaced the very same day!
This shop is a one-stop destination for everything your vehicle needs. They are professional, reliable, and truly exceptional in every way. If you want top-tier service and a team that makes you feel like part of their family, this is the place to go. I’ll definitely be making this my forever home for all my car needs.
I had an excellent experience at Accurate Auto Center. Nate and Victor were wonderful to work with. I found my dream care after looking for over 1 year. I highly recommend them for anyone looking for a car.
We had a great experience with Victor at Accurate Auto sales.The staff was very helpful and respectful. Victor is by far, the best salesperson we have ever encountered, across any dealership. His integrity, kindness, and willingness to listen, simply blew us away……we will definitely send all of our friends and family his way. Thank you victor for everything, you made our experience very pleasurable. We love our new purchase.
Great shop run by good people. All the techs know their stuff, and Victor and Anthony are really cool, down-to-earth guys. You won't go wrong taking or buying a car here…. Is what I would like to say… not even a month in it was leaking coolant from the thermostat, had to call several times to reach Victor. “We fixed it” is what he will probably reply. Doesn’t get rid of the fact that he sold me a car that was leaking coolant. Then a month in, cars engine started making a knocking sound. Again few days to get contact with Victor. They say he’ll call back, nothing. Get him on the phone, finally I bring the car in, he tells me HIMSELF it sounds like a bad lifter. Yeah he admits it, and still has the audacity to say he won’t cover it. He said he’s willing to work with me on MAYBE half or advises me to go purchase (out of my own pocket, after I just gave them 3k down payment, and while the car is still under the warranty they provided) an extended warranty. Left the lot with 126800 miles. There’s 128371 miles on it now as he just told me he can’t do anything for me because “it’s just a sound”… I’m still well under the 3000 mile warrenty. I added the media for you all to judge for yourself. Everything they so called did for me is null and void, what type of shop tells you to keep running the car on a bad lifter? Beyond me. Long story short I’m fixing it myself after just buying the car.
Great experience all around . Both Anthony & Tony did a great job throughout this whole process . Definitely recommend !
Update 3-4 months later
I had my Oil change done today and I stand in the same place I did before. Outstanding customer service AND every time I go they treat my daughter like a princess.
Plan on returning for any work on both my Acuras !
Accurate Auto Center has surpassed my expectations for an efficient sale with my first BMW! I have to say this has been the absolute BEST experience at a dealership I’ve had! Thank you for that! If anyone is looking for a reliable, efficient, professional Dealership AND Auto Repair Shop ..........THIS is the place to go Thank you again Victor!
Apr 22, 2020
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