WAY TO EXPENSIVE.
You have to pay to get in, employees don't know the difference between a bolt and a nut, you have to look for and uninstall your part. You can get an aftermarket brand new part for less without the hassle. I came here ones and never again after I realized new aftermarket parts is better and cheaper .
I’ve been to plenty of self-service yards before, but my recent experience at Pick-n-Pull left a really bad taste in my mouth. My group and I brought our own tools and a few small personal parts in bags when we arrived. No one checked our bags on the way in, and everything seemed fine.
However, when we were leaving, staff went through our things and took parts that were clearly ours, claiming they were from the yard — even though we had brought them in ourselves. We weren’t warned about any bag policies beforehand, and it was handled with zero communication or professionalism.
It’s extremely frustrating and disheartening to have your own parts essentially stolen right in front of you. We were completely honest, played by the rules, and still got treated like we were trying to pull something shady.
I understand yards need to protect themselves from theft, but this kind of one-sided handling — no bag checks coming in, only on the way out — invites unfair treatment and distrust. I’ve never had an experience like this anywhere else.
STOLE MY OWN PARTS FROM US!!!!
We came in with our own hood latch, fog light bulbs, and other parts so we could compare and get the right ones. We were never informed about their policy on taking your own parts in and as the customer it isn’t our responsibility to check for signs, the man who checked us in did not check our bags and when we returned from not finding anything the lady behind the counter said we needed our bags checked and said that we had to either leave our parts that we already owned or buy them, we informed the woman that we had no idea about that policy and we never had our bags checked and she proceeded to tell us it’s our faults and then told us to leave the store and STOLE OUR PARTS!!!! DO NOT COME TO THIS LOCATION!!!!!!!!
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I had a great experience this morning at Pick-n-Pull. The gentleman ( isai) up front stood out to me—he was kind, welcoming, and even though he seemed to be having a tough moment, he still went out of his way to help. He mentioned that leaving a review could earn me a cool Pick-n-Pull T-shirt, and sure enough, I’m here for it! Appreciate the service and the good energy at this location.
The cupcake of a manager makes that place unbearable to go to as a customer and a worker from what i’ve seen. Better off going to a local yard and the prices are ludicrous.
1st time here (At this location) after being advised that y’all Saturns in your yard. I stopped by Thurs/Fri. Jenn was very helpful and the yard had complementary Wagons/Hoists. Yard was spacious and organized by make and model and the prices weren’t too bad.
Pictured Below 99/02 (02 Estimated Miles - 228,859) Coupe and 00 Sedan (Saturn S Series), Various Vues, and an Ion.
I cmae hear t o reciew and review. the net didn’t do, jack squats. But if I’m not sniffing an onion every 4 and a half minutes I can become hysterical and my older nephew Brett 3 times removed sometimes gets angry and upset. Now don’t get me wrong, he and I really like each other, Parmesan chess is very good for the body and soul. The valley of nature and the palm trees give me hope and optimism. A lot of pulling and pulling for me! +13 points to you, great goodjob amazing and! srelter!
It's bad enough there camera every where . Now u have to pay $3.00 to get in and u have to fully sign and get a picture taken . And then the staff treats you with no respect and laught at you when you ask a question
Dear Mr. pick n Pull. You team assured me they would arrive 3/12/24 between 8-12 to pick up my car. Fasteard to that day and here I am sitting around my house waiting. Not leaving even though I have things to do all because you guys gave me this time frame. 1:15pm I call and come Tom find out YOU rescheduled the car pick up without notifying me. No text no email. No call. I WASTED more than half my day only to find out it was rescheduled after I called. You have no decency and no respect whatsoever for your customers.
A wide range of cars but makes sense why a lot of vehicles are still intact with parts the pricing is horrible. I would rather you crush the vehicle than charge me $15 for a small plastic interior moulding, just imagine if you really needed something plus after doing all the labor sad situation. I recommend your local yard over this money hungry chain.
To expensive considering you have to go out and pull your own parts. They charged me retail for a part I could of got brand new with warranty. I had to buy it anyways because I needed it and already put the labor in to get it in an unsafe dirty yard where everything is trashed and a mess to walk around in. Those set prices suck. Been coming here for 5+ years and won’t be coming back.
Worst experience ever. I pulled my own part out and they charge me retail when I can order it online for $20 less than what they were selling it for. In an auto parts store, they were charging me $10 extra for brand new part with warranty and I didn’t have to go out in the cold and pull it out myself. Not clean, parts everywhere, Basically a tragic mess in this location. I have been coming here for over five years and today will be my last.
Went in for a radiator assembly( missing cap and fill plug, severely covered in dirt) & got charged 140$ when it cost 120-160$ brand new for the car it was needed for. I hate these set prices because they make no sense. Why spend 140 for used and abused parts when I can spend the extra few dollars or the same amount and get it brand new ?! Ridiculous. I walked out laughing because it was unbelievable to me. Total waste of time
Great times can be spent here! Look at their website for your cars availability and they will give you a row # and go shopping like you’re at the grocery store. Nice and organized for a junk yard. Only tip I have is to get prices individually for components so you can get a feel for pricing. Sometimes it’s a steal and there’s wiggle room to bargain, just be realistic.
No complaints except for patrons destroying good parts others could use be nice if you took vehicles apart like you would your own. PROFESSIONAL STAFF,FAIR PRICING!
So I go ti get 1 thing for my car and 2 items for my GF. Mine wasn't available. Someone got the light assembly. My GFs needs were there. I couldn't tell the model so got the vin to verify with Nissan. I don't know my GF Vin so have to wait for her lunch. Hours from now. So waiting to get a vin so I can go back and get what she needs. Then get asked to have my bag searched cause I was empty handed carrying a tool bag. Last time I checked tool bags aren't light when you have the tools you need. I had a conversation with the 2 employees before going to look. Amazing the thought that you"d think a Disabled Veteran would steal from a junkyard. When he came with a bag of tools which weren't free. Lucky I need the parts.
Called earlier this morning and the guy on the phone couldn't have been more helpful, really sent me in the right directions for parts I need. Now I just need a nice jeep spare tire cover, will check with other locations when it's not 90 degrees out
Awesome junkyard set up well. Lots of walking because of how many vehicles are here before they hit the crusher. Inventory tends to rotate to keep fresh parts vehicles around.
Always worth the walk, even if just looking for random stuff
The staff is friendly and it is very easy to find the specific car that you are looking for. The cars are easily assessable. I saved $50 dollars on a used seatbelt assembly by removing myself from a junked car.
Kid behind the counter had no clue what he’s doing. I pulled of a air intake cover off a Dakota not even the tube just cover tried to charge me $41.00 for it, my uncle pulled a latch off a hhr he tried changing him $47.00 for a latch brand new one from gm is $68.00, no manager on duty to speak with we both told him no thanks not paying that. He then took the parts threw them in the trash. Left went to another local junkyard same parts paid $5.00 for the intake complete not just cover. My uncle got his latch for $10.00 wasted roughly hr of my time pulling parts looking etc...... never again will I go here. Go to the pick n pull in Cumberland she’s willing to help customers with prices not just throw parts in the trash!!!!!
This place is on of the worst junkyards ive ever been to. The setup is nice, but they jack prices way up and dont keep a good inventory of older cars. They even charge you 2 dollars to go in the yard even if its pooring rain out. They sell old junk tires that have wear marks from being driven on flat on the sidewalls and dryrotted tires for like 30 dollars a piece. These people dont know how to keep return customers. Ill stick with Henry's from now on.
So I can't say enough about this junk yard love the way the cars are setup on steel wheels.makes it much easier to get the parts you need .I recently purchased a trunk and hood from here but unfortunately they were not the same color as my car not a big deal was gonna paint them. but I went back to drop off the core for the trunk I removed and noticed that they recently got in the same exact car and same color I have. so I asked if it was possible to exchange the parts I purchased for the ones that actually match. I was told that I could as long as I had the receipt and I had not removed the markings that were on it to prove it was from there. luckily I had not and still had my receipt then I proceeded to take a look at the parts. unfortunately the hood on it was damaged but the trunk was in mint condition so I was able to do a even swap for it with the one I had already purchased and went on my way no extra $ or anything like that I love this place !
I went for a battery and tires. They didn't have the energy tires that I needed but they had an almost brand new battery for a third of the price of a new one. They were also running a sale and I ended up getting nice leather seats for my wife's car. They have nice, knowledgeable staff, supply carts to wheel around your tools and have a good inventory. If you don't mind pulling your own parts, you can score a great deal as long as you bring your own tools.
Called before we went to see if they had what we needed. Told us they had a seat that would be compatible. Not only did they charge $4 to get in they didnt have what we needed. Told us they had 3 vehicles with compatible parts and only had one and it was not compatible!
Better than nothing, I guess. You're better off to head up 146N and go to Sam's Pull-a-Part in Auburn/Worcester. They will use a loader to put a vehicle on a sturdy cradle if you need to work underneath the vehicle. They will also use the machine to pull an engine, trans, or whatever(provided you have it all involved and ready to go). No sign of anything like that at Pick-n-Pull. Just some rickety carts and scary looking hoists. Prices aren't that great either.
If you feel like taking a road trip, go to Joe's Easy Pull in New Ringold PA (I'm going next Fri.) 12,000 CARS! A few years back, I found a 99 Outback with 55,000 miles on it (Yes, 55K). They pulled engine and trans for me and loaded it in my truck. $340 out the door!
I bought headlights for 98 explorer. The guy who checked me out charged me double. Should have been $24.99 for both headlamps for each side. I was charged $25.00 each. $100 bucks when it should have been $50. I even checked their website, part pricing and it's $25.00 for both headlamps not just 1. I got screwed.
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