This rating is based on customer reviews, inventory size, pricing, and service quality
In Glendale, RI, reviews of Joe's Auto Repair are strongly positive (94/100). Customers praise friendly, honest mechanics, solid brake work, and fair pricing; many note quick turnaround and being fit in same day. Service quality and communication are usually excellent, though a few mention a misdiagnosed brake caliper and a rude desk interaction. Wait times are generally short. Pricing is seen as reasonable. Little to no detail appears on parts inventory, yard organization, or ease of finding parts—feedback centers on repairs and customer service.
First time customer. Got me in quick. Break issue was not fixed as requested. Did not replace the caliper issue that is clearly still frozen. This is upsetting because if you don't know what to look for you are left thinking the problem is fixed when it's not. Unknowingly you could have very fast wear, or ability to move once e-brake is engaged. This is 100% unsatisfactory.
Awesome shop I have been going here for over a year. Mechanics and staff are friendly. Always helpful with diagnosis and don't charge very much money highly recommend this shop.
