Outstanding customer service. Fast efficient and friendly mechanics that delivered a quality repair at reasonable cost.
The team went the extra mile to make sure my car would be worry free on my return drive cross country. Would highly recommend
Most honest mechanic shop I’ve ever dealt with. They could’ve taken my money but thought that the dealership would cover it because of an open recall which ended up saving me a few thousand dollars.
Outstanding service and problem-solving from this father & son-run shop. They solved my tricky exhaust issue and were also intent on saving me money (avoiding some expensive OEM parts). They went the extra mile and figured out a clever way to fix it without breaking the bank. A smart crew that earned my appreciation and future business.
if your living in the area or even are new here DO NOT waste your money or time coming here. The guy working there said they “love Mercedes Benz” meaning they get them all the time “fix them all the time” etc, so my bf had brung his Mercedes Benz too get looked at because it was stuck on limp mode. The guy got out his computer thingy to test it moral of the story we got charged more than $800 and he fixed exactly nothing. He said he changed the coolant cap because he felt as if the coolant cap would stop the coolant from leaking (didn’t work the other auto body had to give us another cap) all “new 4 spark plugs” that were burnt out less than 3 weeks after he had it (another auto shop confirming we needed another new set of plugs), and gave us a oil change (which we didn’t ask for) so Basically added things onto the tab we didn’t ask for and that had nothing to do with the actual car fix. we basically got robbed out of our money with initially nothing being fixed. I hope no one wastes their time here or has their money stolen from them! I’m sure they target young people considering we looked young ourselves.
This father son duo is truly what a mom and pop mechanic shop is defined as. They do their best and are constantly at their limits with the demand of this small town but pressure makes diamonds and all I see is gems. A lot of scrap cars come through here and give them a tough time but they keep it real and let you know every step of the process. If things aren’t going to plan they have no reason to lie about it, good business attracts good business and they’ve given me peace of mind on numerous occasions! Video of young Reed troubleshooting my issue on a test drive, phenomenal technician.
This business is now closed. Didnt bother to call and tell me that my van, that has been sitting on his lot for a month waiting to be fixed, will not be serviced. Such a disappointment after all these reviews. Set me back weeks on my move to base in NC. Thanks guys ?.
I can Not say enough about Reed and his son! They are the most genuine, Honest, knowledgeable, super nice individuals I have ever met, with the patience of a saint! They always find time to fit me in and never make me feel like a pain even though I know I can be. They are very thorough, speedy and most importantly trustworthy. I highly recommend this family to anyone in need of repairs to their car!
Reed and company have taken care of my 2007 Jaguar XK convertible twice this year. I am so pleased to find someone right in town. Driving to the Jaguar dealer was inconvenient especially when many issues on a car this complex take more than a day and waiting for parts. And his prices are significantly below the dealer. He has done everything from determining why it wouldn't start reliably although the battery was new to replacing a broken aerial and burned out brake light. Also got the convertible top opening properly so the summer was top down fun. Definitely recommend them.
Reed and his crew are old school professional people who simply know how to get the job done. I normally bring my car to the dealer but have found that Reed can get the job done for a much better price and on top of that is simply a nice person. I highly recommend Aquidneck Motors!
Scott Nanfelt/Owner -Delken Companies & Del Nero Corp
I have to laugh when people accuse Reed of selling a "scam" car or of not working with them when something goes sideways, which can happen working on anything old, houses and older European cars in particular.
If you want perfect, buy and drive a new, expensive, and more often than not these days, boring car.
If you want to drive a nice car after someone else has driven the lion's share of the depreciation out of it, understand that the car will not be perfect, but it can be perfect to drive if you are willing to fix problems as they arise and do the preventative maintenance, and that is where Reed comes in whether you buy the car from him or not.
Cars are inherently complex beasts. Add time and wear and figuring out the problem often requires disassembly and knowing where to look.
Reed knows more about how old Mercedes, BMWs, Audis, Saabs, Land Rovers, and VWs (you name it) age and break than anyone I've met, and I am a car guy who has brought old cars to mechanics in 4 states.
Cracked my valve cover on my 1968 Mercedes Benz 200D.. completely destroyed my car and I paid to have injector nozzle tips put in $200 bucks.. now the job is being redone and we are questioning if he even put in the 4 nozzles. Injectors are really bad and in need of complete rebuild.. thanks for absolutely nothing.. now ignoring me and my calls. Also flipped out on me when I asked to keep my original valve cover he cracked and welded without my permission, after noticing this on my own, after paying my bill, I went back and made him replaced it with a used part but he got very angry when I asked for original part and would not give me a receipt for the work done at his shop.. Maybe because he did none? Now will not answer calls and is always out of the shop when I call! Thanks
I have been bringing my cars to Reed at Aquidneck Motors for more than a year now and have been impressed with his ability to diagnose and repair even the most challenging problems. I own a previously salvaged VW Eurovan that came with a laundry list of reasons why it couldn't pass the RI State safety inspection. He got everything taken care of and it passed inspection. The best part is it didn't cost an arm and a leg. Most recently, I had an illusive vacuum leak and the cracked breather hose was no longer available. He was able to repair the old part and now I'm back on the road.
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