Safe Way Auto Center in
Bristol Township (RI)

Safeway is always affordable, efficient, and they are very kind to customers. They make sure to fit you in even when they are busy. I recommend them to anyone in town or nearby.

“Anytime my car needs servicing, I feel confident it will be done right at Safeway Auto. The staff is not only thoughtful, kind, and knowledgeable but also professional, honest, and efficient. They go above and beyond to explain repairs clearly, never pressure unnecessary services, and always make me feel like a valued customer. Their attention to detail, fair pricing, and consistent quality work set them apart. Safeway Auto truly delivers peace of mind every time I bring my car in—I wouldn’t trust my vehicle anywhere else!”

First off if I could give them 10 stars I absolutely would! Recently my 2024 Kia was involved in an accident the whole front end was completely smashed, my insurance company saw pictures of it and immediately considered it totaled and was fighting to have us remove it from there, not only did Celeste help us to get an insurance adjuster there to look at it and tell us it was fixable! Had we removed it from safe way there is no question in my mind insurance would have said it was a complete loss!! Not only did the amazing people at safe way fix are car but they worked with us on every aspect from rental ( which they gave us a fantastic price for) to repairing are car back to stellar condition it’s so good to know there’s still honest and caring businesses out there we were treated like family instead of being taken advantage of I would recommend safe way for any and all your car repairs or needs!! Thank you very much for taking care of my family like your own!!! I couldn’t be more pleased!!

These guys repaired the transmission lines on my mother's 2500hd Chevy. The lines were not replaced properly and the transmission blew after all the transmission fluid leaked out. The employee was fired for this. Now, they are claiming that they are not responsible for the failure and wont replce the transmission. They are claiming that the 4L80 is known for failure, which is surprising to me as I've seen this same transmission behind 1000hp race cars. At this point it's been a year with no results. Unfortunately we will be seeking legal representation

I was in Rhode Island for the Bristol Independence half marathon with a rental car. Race morning i discovered i had low tire pressure. I didn't have a pressure gauge so I took a guess at adding air to it. I also discovered the little valve stem cap was missing. After the race I stopped by here and explained my situation. The employee checked my pressure and replaced the screw on cap for me no charge. Thank you for helping me out in a stressful travel situation!

Took my Tahoe in here the other day. I was having issues and I wasn't sure if it was just my front brakes or also my rear brakes. They kept me informed of what needed to be repaired and were open and honest that it was just my front brakes. The prices were fair and all the guys working there were extremely respectful and explained everything to me. Highly recommend.

I would recommend Safeway auto to everyone looking for a honest reliable car repair service shop. They treat you with such respect and try to give you the fastest turn around time. My experience with Safeway has been a great. Don't hesitate to bring your business to them if you like honesty and professional service.

I have been using Safe Way Auto Center for several years and each experience is professional and customer focused . I recently had a car accident and from the rental car to the finished work on my vehicle I could not have asked for a better out come. Thank you Safe Way

Safeway is Amazing. They have saved me so much money. Just today my car had an issue I asked them to fix. They let me know it may be covered by the dealer under an extended warranty due to a class action. Well guess what, it is covered 100%. Not all shops will let you know that. Many will just do the job and take the cash. Thanks Steve.

Just moved to RI from MA and needed an inspection sticker. Called multiple shops in the area and Safeway Auto was the only shop that could do the inspection by appointment but without having to drop off my car for hours. Took them about 15-20 minutes and I was on my way. Thanks for the great experience and customer service. Will be back again in the future.

Safeway is terrific! Their family owned and really care. They replaced my battery on a Chevy volt after hours and the price was fantastic. I am grateful thank you

Excellent customer service with skilled mechanics and technicians. Steve and family go above and beyond to deliver a quality experience. Safe Way is a community business you can trust to take care of your car repairs, state inspections, and rental needs.

been coming here to get my car fixed forever. just recently bought a car from them as well as they are the only people I trust to buy used from, and I cant say enough about how amazing these people are. car had some trouble and they took care of everything. GO TO THESE PEOPLE. great family owned trustworthy. thank you for always being there for my family and I.

I couldn’t be happier with the service Safe Way provided today working on my car. It might have been an easy fix for them this time, but they were so good to me and my car that I will definitely be a returning customer. Thank you so much!

I felt the need to further explain my original review and add more detail about what actually happened. I called this Safeway place to ask what happens if I noticed that there's any damage done to my vehicle from them towing it. Who would be liable for it? The lady on the phone said that if there was any damage it should have been brought up before I left the premises. Mind you, it was utter chaos at that place and I just wanted to leave. I also wasn't told by anyone that I needed to do a full inspection of my car before I left and it wasn't written on anything, not even on the receipt. So I told her I don't understand, it wasn't stated to me and it wasn't written anywhere. She told me if I didn't like her response than to take it up with the Bristol police department. Which I did (the only good advice that was stated the whole conversation). After calling the police department I was told that they would be liable for any damage even if I noticed them after the fact I've already left. So they out right lied to me in hopes of covering their own butts. I just wanted to let everyone know just in case, because there is always a possibility when forcefully moving someone's car especially in the middle of the night that something can go wrong. So if anyone notices any kind of damage done by them it's their responsibility to fix such damage.

We were visiting from out of state and picked up a screw in a tire. Safe Way was recommended by the owners of our B&B. I went over Friday morning, hoping they could fit me in. They were so kind and took the car in right away. The tire couldn’t be patched, but they got me a slightly used tire and I was on my way by 9:30! The charge was more than reasonable and we had fun talking with the owner while we waited! What a surprisingly pleasant way to end vacation - thank you!

Its always a joy working with safe way, from our cars to trucks and even our motorcycles safe way has been able to assist our family in our times of need. Recently my uncle was in need of a state inspection, we were right at or past our initial fail. safe way answered the call with no hesitation and got us in without having us schedule another day, and time. They were able to get us in between appointments, and get us the sticker! We’ve worked with many of their employees across town needs, inspections or maintenance. they have always been professional, fair priced, and honest. I would recommend safe way to anyone asking! It’s a great family owned car lot, rental lot, and service center, and a true Bristolian family!! Keep your cash in the community, and support local business like Safe way!

I’ve gone to Safe Way in the past for an inspection and had a great experience. But what I love is that they’re partnered with AAA for roadside assistance. I had a nail in my tire this morning and Chad showed up and had the spare on within less than 30 minutes of sending in the claim! I work in home care and rely heavily on my car. I only had to reschedule one of my patients thanks to the speedy service!!

Due to a car accident I recently found myself without a vehicle. While I car shopped I still needed transportation for work. They made the rental process so simple. The staff was helpful and friendly. They were flexible as I needed to extend the rental a few times. If I am ever in need of a rental to get to and from work again I would not look anywhere else. All the stress of the accident, lawyers, insurance company, physical therapy etc...it was nice to have a carefree simple solution to my transportation needs without disrupting my employment. It was a nice comfy ride with great safety features.

They are the only place we use for repairs and car services. They are local, honest and reasonably priced. Recently, I was told by a dealership that my brakes needed to be replaced so I called them up and they got me immediately in for that and inspection. They called me when they looked at my brakes and said I had more time before replacing them and that I shouldn’t touch them yet. I appreciated the honesty as this is an expensive service to have performed when not needed right away. They have always been honest with us and is one of the major reasons we go to them. Other places try to sell you more than you need. You won’t be disappointed. Use Safeway!

I use Safe Way Auto for all my car needs. I have always been very satisfied with the level of service they provide and they managed to get my A/C colder than I've ever felt it on a recent vist. I appreciate their level of enthusiasm and attention to detail. I would highly recommend.

I went to go get my brakes done but they let me know that it wasn't the brakes causing me problems but my tires. Then they showed me the problems with my tires and my tires were really bad. I really appreciate their honesty and not trying to get extra money out of me by saying I needed brakes too. The prices are fair but most of all their honesty to a single lady that knows nothing about cars means so much to me. Thank you Safe Way for keeping me safe. I'm a customer for life ❤️?

My daughter’s car broke down and we called Safe Way and they were very responsive and came quickly. They took the car back to their shop and found that the alternator needed to be replaced. They replaced the alternator and checked the battery to make sure it still has life and didn’t need to be replaced. They did an excellent job at a very fair price. I would definitely use Safe Way again!

Safeway has consistently been fair and wonderful in helping my family with cars of all makes. 4 sets of tires, helping me when I got a flat from a huge nail, fixing my exhaust leak, changing my transmission, and the list goes on. They are a wonderful family run, local business that I am proud to support and they take pride in their work.

There is no truth to the claim that this business discriminates against women or is unfriendly. The business is partially woman owned. Safeway is a Bristol mainstay because the owners are honest and reliable. They are the only auto shop my husband and I trust and we have been coming here for some years. If you can’t get through or get hung up on remember that phone systems aren’t perfect. Try again, it is worth it! The owners give back to their community and their ethics are beyond reproach. Any long-standing customer will tell you this. If you ask questions, they are answered and you can learn more about your car, car maintenance and get very helpful advice. Having had bad experiences with unscrupulous businesses - Safeway is a guiding light in a sea of gray mediocrity. They are the best!

A few weeks ago my mother car ended up with a dent in one of the doors. I had went to a few other places first, they quoted me very high prices. One guy wanted me to go a find a door that matched from the junk yard and bring it to him to put it on for me.(REALLY)?? So I came to Safe Way and spoke to Joe. Very nice guy. He looked at the damage and he went and found the door for us, had it brought to his shop,and made sure the color matched. He even got my approval before he did the work. I looked at it and said it looks like the same door. They cleaned it up and replaced the door interior and everything. Very good work. Very nice folks. Overall, my mother and I were very happy.

They fixed my car beautifully! You can't tell that they rebuilt the entire passenger side of my baby. Their work is superb!