I moved to the South Hills from a large city 4 years ago and always had difficulty finding a knowledgeable/trustworthy/responsive/fair priced auto shop my entire life. It has been such a breath of fresh air finding that it exists at P & W. Kathy always answers the phone and has been great at fitting us in even when we are in a pinch. Thanks for all the hard work!
Didn't like the service honestly, ever since I bring my car for service here it stop driving after they replace a charge pipe, my car doesn’t drive anymore it keep stop with me on the road and I had to pay cash upfront b4 I get my car this isn’t good at all, I’m still upset.
Honesty and integrity are the first things that come to mind when referring to my experience with this business. Cathy & team did not proceed with the unnecessary repairs on my Jeep but tested it extensively and made recommendations based on the results. I highly appreciate it and will recommend it whenever I have the opportunity.
They’re exactly what you want. Friendly and most of all honest. You can trust what they’re telling you and know the repair will be done right and very affordable. Can’t say enough good about them.
Honest, upfront with fair prices. P&W has serviced our vehicles for years now. Even so, I was still surprised when Cathy called to let me know my Jeep was ready, no charge as the issue was due to an oversight on their part, and that my radiator was flushed/topped off. They could have easily left out the oversight and just charged me. Integrity... and another reason why I always recommend P&W to friends, neighbors and Marines!
Wanted $730 to change the rear rotors and pads on my '15 Gmc 2500 when I took it in for inspection. Said rotors were $200 each, hence the pricing. I searched and searched, but I couldn't find rotors even close to that pricing. When pressed, they said they'd pass it with just pads. I swapped the pads for $45 and went back and they competed the inspection. If you read reviews, there's quite a few stories like mine. ?
I’ve been taking my car here for several years. They have always done good work and prices are reasonable. I just brought in a car for inspection and oil change. I was concerned about a loud banging that was happening when I hit bumps. Turns out my frame was rusted thru and cracked, thus “totalling “ the car. P & W sent me photos of the damage and was up front and honest. They didn’t try to charge me for the oil change and inspection (they didn’t do). Others may not have been so honest and would try to charge me. They let me keep the now junked car on the lot for a few days while I arranged a salvage pick up.
This shop is trustworthy.
Awesome family owned garage. Honestly, I am shocked every time by how low the price is for repairs. (Used to stealership pricing and poor quality from the big chains)
I was looking for a reputable place for my automobile needs, I took my car there for an inspection, they told me that I need all 4 rotors replaced, I know it’s not true and refused.they threatened to hold my car. I took my car to another place and it’s passed without replacing 4 rotors. I would never go back there again and would not recommend this place to anyone.
My sister brought her car here, complaint being "Loss of power in turns" P&W tried to claim catalytic converter problems. Being a mechanic myself I asked my sister to pick the car up to look at it myself because that didn't sound right. We had no codes prior to dropping it off and no codes since, they claimed we had a P0420 code. Apparently they didn't check literally anything else. The transmission was out of fluid, leaking from a filter behind the front bumper. One quick general fluid check that any mechanic should do at the beginning of diagnostics would have revealed this issue, and I found the leak instantly after realizing what was wrong.
The car also smelled of cigarettes after we picked it up. We used to come here regularly for oil changes/inspections but I don't think we'll be doing so anymore. Not sure what changed but it wasn't good.
Solid auto shop. Took a chance here because I purchased my own brake pads and rotors and wanted a place willing to install them. P&W Auto did it quickly and properly for a very fair price. Along with that, it turned out that I had the wrong rotors, and the lady at the desk was able to order the proper rotors and have them delivered in about 10 minutes. The price was nice on those as well.
I paid $100 for the pads through RockAuto and $500 for the rotors through P&W, and the installation of everything. That completely dunks on the price I would’ve had to pay to the local Monro and NTB (which they quoted between $800-$1000.)
I arrived there at 8, and even with my screw up with the wrong rotors, I still left the shop with my car done probably around 10 or 10:30. Absolutely insane. 5/5, and I will easily be contacting them again if another issue arises with my car.
Edit: Turns out the brake pads I bought were wrong somehow because they got shredded within a few months. Returned here to have them looked at and these guys got me new pads and had the rotors replaced through warranty without an issue. I can’t stress enough how awesome these guys are, seriously. 10/10.
I made an appointment with Pat to have my state inspection done, he and his wife Kathy were very friendly, the shop was well maintained and my inspection was done quickly. If you are looking for professional automotive service I recommend you take it to P&W Auto!
I took my car here and had my fuel pump replaced, and as soon as I got it back my oil sensor would randomly start flashing and then when gliding my car would stall and my engine would shut off. I took the car back and told them about the issue and they said they would check it over again, but, after 3 days of waiting and no calls from them, I called them and they told me nothing was wrong. Please avoid this place as after taking it to another repair shop they had said they have seen this issue before from this repair shop.
We've taken our Yukon there for numerous things over the past few years. It's an older model, and the folks at P & W are so good at helping us keep the repair costs down. They're efficient, quick, very reasonable and easy to deal with.
Very quick and the lady on the phone has been nothing but nice, pretty sure though I got gypt. 315.00 for a replacement of a starter motor on a Ford Ranger. 1 hr labor. CORRECT. 210 for starter motor. NO.
Super nice family owned garage. Fair prices, prompt service and always offering great options to my needs. I have come here for many years! Would never go anywhere else!
