We are at our cabin and the tire light came on. I called and they said to come on in. We did and we were immediately helped….all four tires were low. Pumped us up and we’re safely on our way! Thanks so much.
Even though they are friendly enough and polite,seem knowledgeable about some things I personally won't ever go back that business, I took my car there ,only problem was a broken bolt holding the timing chain guide ,it was laying in the oil pan and didn't go through the motor or it would have gotten stuck, they had my car for a month and didn't want to give it back to me, it was overheating and boiling over had no heat all winter, they ripped off my step dad,t he paid for the work,...then when my car died they just had to have it ,most likely because they were worried about someone figuring out what they did to it, I also know for a fact that his mechanic wanted my car for a daily driver car,...they absolutely without a doubt screwed me over
Yesterday my Jeep lost power and died. Called AAA and they sent Craig from West End Repairs. He traveled 45 minutes to come to tow my Jeep. Craig was very pleasant and I would gladly call him again.
We went on a camping trip about 3 hours away from home and one of my tires lost a good amount of air and we can hear a hissing sound right after we inflated it. So we ended up in this nice little town and the lady at the gas station recommended us this place. And everyone at the car service is very nice and friendly and respectful to their customers. Thank you so much for fixing our tire so we can travel safely back to our home. — from Lancaster, PA
Great old school auto repair shop, I got a nail in my tire during a trip up to Worlds End Park on a Saturday Morning. Stopped in and they were able to get me fixed up and back on my way in 20 minutes, they saved my weekend guys trip.
West End Repair sent a knight in a dinged up pickup to our rescue on a Friday afternoon. While visiting an overlook at World’s End Park we got a flat. Our hybrid vehicle does not have a spare. The emergency compressor and a random homeowner let us limp as far as the Ford dealer outside Dushore. They gave us the information to contact Craig because they don’t carry tires. He took the tire info and sent our rescuer to remove the damaged tire and it’s rim. He took it to the shop, installed a used replacement, and brought it back to us. It was installed very quickly; a very reasonable amount of money was exchanged, and we were on our way home. THANK YOU to all involved! We have visited our last scenic overlook on a shale road, but wouldn’t hesitate to use West End Repair if it was ever necessary.
Not reviewing this garage based on its craftsmanship or handiwork, but based on the storage of a disabled vehicle left for dead roadside. Under different circumstances this would have been a more pleasant interaction, alas we are talking about my life, so no go on the pleasantries. The storage bill was ridiculous, rear hitch step and running boards bent up. But they did let me get my stuff out of it after hours. Gave them the keys and told him to keep it.
Charged an arm and a leg for a motorcycle tow. Was on site when the bike needed to be towed. Charged $416.00 for a 7 mile tow and one day storage fee. Made rude comments upon picking up the bike to really put the cherry on top. Hard to access the storage lot and the shop if you have a trailer. Shop smells like a dirty ash tray. Very unprofessional, very unsatisfied. Limp your vehicle home before you call them for a tow.
Craig is an amazing mechanic... always gets the job done very friendly and super reasonable, he also make sure that he is very informative as to what is wrong what needs fixed and how to go about it... His wife Deb who works there and does the billing and stuff is super organized and on top of it all... They are very friendly and caring people and extremely reasonable... I highly and strongly recommend West End Repairs as the #1 garage to go to around the Dushore area...
Heroes and miracle works work here. We were out of towners whose alternator failed on a small road after hours. With barely a signal I was able to contact a dispatcher who said they'd try to find someone to help us out. 15 minutes later Craig, the owner of West End arrives, assesses the issue and escorts us back to our cabin. The next day, they are able to find the alternator we needed, tow us in, and repair us to full functionality by the end of the day. These guys were truly amazing, and very friendly too. Lucky to have met them.
Walked out to my truck parked in my apartment complex lot and discovered I had a flat tire. Next, walked over to West End Repairs to see about getting the flat reinflated because the thought of laying in the ice and snow to fix the flat did not appeal to me. A West End Repair mechanic recovered, fixed, and replaced the tire in light speed. Like Tony the Tiger says "They're Great"
They did inspect my car,but I had a 1-1:30 appt and they took 2 drive up people before they took my car in..so I was there an extra hour or so...today Feb.19..i called last week to see how much to have my car diagnosed,she said 50..so I took it in Friday,.she said we will call you to give you an estimate before we go any farther..I finally had to call them..I get my car today. I ask for my bill. And WOW $119.25..and still don't know what's wrong with my car..she said it was 75 dollars an hour labor and the diagnosis..I never would have gone to them if I was told plus labor up front. And she got snotty with me...now I don't have a car to drive and I spent an extra $ 75 that is taking food out of my mouth. Thanks.
If your looking for a honest mechanic you sure don't want to go here the best garage in Sullivan county is sox's in Dushore you won't find any place that is more honest the sox's
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