Broke down on the highway and wasnt able to get to the store until the exact minute they were closing. Some stores will turn you away but the team here generously stayed a few minutes past close to help me out and get me back on the road. Thanks guys!!
Best experience I’ve had at an auto parts store in decades. Thanks for the use of your parking lot and letting me test fit. Think I left my old shock and a box beside your ramp. Sorry about that. You saved our weekend.
Had a breakdown on the interstate, limped the truck to Napa, the man at the counter was very helpful, didn't have the exact replacement part, but we were able to cobble something together to make it work so we could continue our trip.
Tried to get coolant at 7:30am, about half an hour after they open, and the doors were locked. This wouldn't really bother me but there was an employee at the desk watching me fidget with the door until I walked away.
They don’t honor warranties like they are supposed to on batteries. I went in twice with the same battery that needs to be replaced and won’t even honor my mechanics battery test receipt because he thinks it has a leak
Great bunch of guys at this store very helpful knowledgeable and they always have what I need. The store is locally owned and operated it is not owned by corporation or any other big box conglomerate that is why I choose to get all my parts here for myself and my customers. Promoting small business is what helps my community.
Always helpful and knowledgeable, only ever had a problem once in all the years I was going there that the person answering the phone was miserable and when I asked if they had an item in stock I was told to come look.
They help with what you need. If you explain what's going on with your car they make suggestions as to what the problem could be which is very helpful.
Awesome place they are very helpful, not messing around , straight to the point of getting you what you want. They can get just about anything you are looking for, heavy truck to light duty. Keep up the good work guys.
Tried to enter the store at 8:45am this morning(Wednesday) . Doors are locked. I rang the doorbell and saw 2 people looking at me. I guess they're a members only NAPA store
Best NAPA within 200 miles well stocked parts from small car to heavy equipment if your looking for filters for your push mower to your Mining equipment they normally have it there and if they don’t they can normally have it the SAME DAY and if they don’t do that they without a doubt will have it by 8:00 AM the next day and if that isn’t enough they even in some cases they will bring the part to you. I know you may think I’m a employee or even a close friend but I’m not. But I cannot help to feel like they are a friend but that’s how they make you feel when walk in or even call. And yes you will pay a little more than the other parts stores. But it’s money well spent when you install the parts and it fits right and it last5 times longer and I know this because I needed ball joints for my truck and they had them for one side but not the other and I needed them now and I couldn’t wait 4 hrs for them to get the other side so I got the other side from a parts from the other guy and the store name started with the letter A lol the NAPA parts are still on and a year later the other parts store part failed the upper ball joint the lower was still ok but I replaced them both with a NAPA part and the drivers side is on for 3 years now and the passenger side is on for 2 years and today I jack the front up to grease it and they are still are as good as new. I’m a professional heavy equipment mechanic for 22 years now. And if the parts were twice as much as the other parts store it would be worth the money it ease math if there parts last 4 years plus and the other guys last one year minus it’s well worth the extra $2 or $3 a part to buy the NAPA parts are my #2 choice my #1 choice is a dealer parts but that is only if It a dealer only part but if you like to pay 3 times more for the same part knock yourself out because they are a little better but only a little you might get 6 month to a year more out of the dealer part but that is worth 3 times more money to me. I can’t speak for all NAPA stores but the Minersville PA store will go the extra miles to help you out literally I mean really how many parts stores will bring you your parts? They one time delivered my part to the address I gave them and when the driver got to the job site he called me when he got to the gate and asked me were I was and I told him I was a mile up the dirt road and he drove up the Mountain and gave me the part I needed for the WA500 komatsu I needed. And that made me think they deserve my rating and review I don’t know how much room I have to write on this review but I must be getting to the limit. I probably could write a book about all the good things Minersville NAPA did for me there by far the best in my book. If your ever in Minersville PA just stop and go in even to just look around and listen to them answer the phones and you will see wait I’m saying.
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