This rating is based on customer reviews, inventory size, pricing, and service quality
In Loysville, PA, Hidden Valley Auto Sales shows a generally positive yet uneven trend: 77/100. Many mention professional, friendly staff, knowledgeable title work, and fair pricing on used cars; a staffer named Rob is frequently praised. On the downside, recurring issues include spotty communication (unanswered calls, no one present), paperwork mistakes on trailers/titles, and slow fixes. Inventory and deals seem fine to some, but variety, yard organization, and parts access aren’t clear from these reviews. Booking ahead is advisable.
I called multiple times over three hours with no response. The first time I used there services I got lucky and someone answered the phone. When I arrive at a place of business and no one is present and they do not answer multiple phone calls, why does the sign say open?A business without customer service is nothing
I remember being there years ago when I got my very first title transfer I had just gotten my 1991 Mitsubishi eclipse from a friend of mine and we went there to do the title transfer that was the greatest experience that I had I totally recommend this place that anybody who's looking to do their title transfer and they even have cars I haven't looked around all the cars that they have but they do have cars there so I leave it to you to take a look around for yourself you never know what you might find best of luck.
I believe the guy that we talked to was named Rob wright. He was super nice. And with another situation I had from a year ago he answered all my questions bout it and was helpful. If you need title transfer done or just have some questions I'd reach out to Rob!
Improperly registered my trailer title and tag. Penndot sent it back and for almost 1 year I've been trying to get these guys to fix it. They don't return calls and messages my next step is my lawyer and penndot. Worst customer service and negligent, what should I do use the wrong tag they issued or not use my new trailer? You would think they know what is a trailer tag and what isn't it. The son was in a hurry to ride 4 wheelers and rushed through the paperwork and rushed me out the door. Ridiculous they havent fixed their error, and actually as I type this review I've had enough. I will be taking legal action this week.
They filed my paperwork wrong for a trailer I bought. I never received the title. They've been "fixing" it since last winter. It's now almost winter again. Hard to get someone on the phone for answers.
Just got a great deal on a 2000 subaru legacy. this car runs great and drives great its used so it has some miles but you wouldnt know it driving it. This is not the first vehicle I bought from here either and I've been very satisfied with all my used car purchases from Hidden Valley. I will definately look here first next time I'm in need of affordable and most importantly reliable transportation.
