I needed to get some paint bodywork done on my 2019 Ram 3500 truck, my son inlaw recommended Green Lane William Penn, they did great work and fast, paint was flawless and a perfect match. I would recommend them to anyone looking for paint and bodywork.
Our friend mentioned the great service and wonderful work that he had done at Green Lane William Penn, so when a deer decided that our new 3-week old van was "too new" and needed to jump in front of us - I knew that I needed to call Craig! They did a fabulous job getting it back to new again and Craig was so gracious to expedite the job since our van is a converted handicapped wheelchair van and is needed for my husband to go anywhere! We are now telling all of our friends that GLWP is the place to go!
Took my pickup truck to Green Lane William Penn Inc. after some tree damage and paint peeling. Craig and his employees totally took care of me.
Affordable high quality work.
The owner of this business was wonderful to my son and I this morning. He went out of his way to help us out and I'm so thankful. I recommend this business to anyone!
We decided to drive to Nashville TN last week and before we left asked Kevin to look over our car. He found some things and filled the fluids and we really benefited from his watchful eye. I recommend you do this before any long trip. Thanks Kevin
Marianne and Hank Brodlo
This place saved us. We were in a bad spot with a flat tire until Craig showed up — incredibly kind and generous man. If anyone is in the area this is by far your best option.
Craig saved my boyfriend and I after our tire blew out at 1am on the way through town. Literally nobody else would help us and Craig was more than accommodating. He towed our car to his shop to process payment and then towed us to another location. I cannot recommend Craig enough. Thank you for being so kind!
Someone decided to use my sidewalk for the street and did this. Was highly recommended to Craig and his shop by neighbors. When I called, I explained the situation and although he already had a full schedule, he was kind enough to squeeze me in. Great communication about progress on the truck and when i got it back, it was absolutely gorgeous. They do excellent work and I refer anyone i know to them if needed.
So let me start off by saying that I hit a deer at 9:00 at night and the police pretty much told me I couldn't wait for AAA. I had to have my car towed out of the way, and this guy was the person that they use. Craig himself was pretty good. It took a while to get the parts but that was not his fault and he was good at communicating. There were some things that took place that I was not particularly happy about though. The first thing was they stored some of the broken parts inside my vehicle on the back seat. My car was a current year model at this time and only about 3 months old with less than 6,000 mi on it. They creased the leather and I still can't get it out to this day. The other issue I didn't realize until about 2 months ago and I wasn't that upset about it until yesterday. So when I hit the deer I was doing about 55 mph and it hit the driver side fender and actually went through it. For months the car did not handle correctly at higher speeds, but I couldn't remember if it was normal or not because I didn't have the car very long before the accident. I also did not get it back for about 4 months because there was a part shortage. So about 3 months ago I let somebody else drive my car, and they told me it was almost impossible to handle. At this point I started to question if an alignment had been completed after he serviced my vehicle. If it was, it was not done correctly because the alignment was completely off. I had Mazda redo it about 2 months ago. So yesterday I go to get my oil change and some basic service and they always check the treadware on your tires. My tires were almost shot because an alignment had never been completed after the accident (or it was completed incorrectly) with the deer and it took me too long to notice. I had to buy four brand new tires for my vehicle and the ones that were on it had less than 20,000 mi. Cost me additional $1,200. I'm giving 2 stars because Craig was good with communication and he did try and save me some money. But ultimately ended up costing me more.
My car was vandalized and robbed by break of side window. After calls to multiple shops (including the dealership where I got my GMC from), I was referred to Craig at Green Lane William Penn. He was able to fix my car 48hrs after my call AND he secured the delivery of the replacement glass much faster than all other places I had previously called. The shop is in a good location, service was fast and good. Also, the price was reasonable. I’m happy with my experience and I would recommend this place.
Craig, his wife /sons/and staff are all friendly,informative and excellent at what they do. I had a serious rust/safety issue on my vehicle brought it in asked Craig if he could repair it , he didn't even flinch, his honesty ,attention to detail, and excellent talents/skills/ and ability had the problem resolved and back on the road in days.
I highly recommend Green Lane William Penn Auto Body.
We recently had our car there after an accident with a deer. Craig and his crew were very quick the repairs and did an excellent job with great customer service
They made the process after my car accident a breeze. Wonderful, friendly people (and a cute dog in the office to boot). I would most certainly use them again.
One of the most dependable, professional, reliable, and HONEST mechanic and auto body shop in the area! My family and I have had our vehicles fixed by Greenlane William Penn for almost 30 years! Never had to worry if something was left loose or done unprofessionally.
I was in a pinch and need a toolbox moved .I called Green lane towing they sent Ben out on time(and in pouring down rain) Ben greeted me with a smile ,very polite,courteous.Ben went above and beyond his duties to help me out ........Thank you Green lane towing. I have found my towing company
I had crashed a car a few years back. It was still able to be driven but the Police told me it should be towed. I said I would call triple A. Before triple A arrived, this company towed my car to their lot and would not let me take it home the same day. They charged me for a tow I didn't give permission for. I was never going to post this review but after seeing other negative posts about how this company takes advantage of its customers, I couldn't stop myself.
My car was towed there after an accident. The business has a contract with the local police to provide all their towing. This has been the most serious accident I have been in and I was still a little shaken. I called earlier that day and spoke to a younger gentleman who was very polite. He told me that I could simply stop down before 5pm to clean out my car. I thought great....When I arrived there a dog barking through the door at me threateningly..I walked inside the dog continued to bark at me...There was an older gentleman behind a desk who was taking a personal call. He was talking about the “priests he was going to have dinner with”. He neither acknowledged me nor made any move to help me. He totally ignored until after several minutes when he was done with his conversation. He did ask if he could “help me” in an annoyed tone. I told him I had my car towed there after an accident. I described the color and the make. Silver Subaru Outback. He said no, it was blue. At this point I didn’t want to argue. I told him I had spoken to someone earlier who said it was there. I told I wanted to collect my EZ-Pass and bike rack from the car and make sure there was nothing else left in it. This is when he said “and don’t forget about the garage door opener in the center console..because if the insurance company gets anything, you’ll never get it back..and make sure you stop back in before you leave”...This creeped me out. I realized he picked through my car to see what was in there. Since this is temporary storage in which my car was towed to until my insurance company comes and picks it up. He is making $60.00 per day storage in which my insurance company will pay out....I did have to borrow a screwdriver at one point from him. I asked him nicely and thanked him. He wouldn’t even make eye contact with me....I felt like I was treated like a criminal for simply having an automobile accident in Green Lane...I did make sure I thanked him on the way out...I am a long time resident in the area. I live close by and have heard that this particular business can treat people unfairly. I always show empathy and try to give people the benefit of the doubt. I wonder what would have happened if I did not remove my work computer and any other valuables. Would he have made sure they were safe and sound after he rifled through my car? Shame on you Marlborough Township Police dept. for employing such unsavory people. I see my taxes are going into the right pockets #greenlanewilliampenninc #marlboroughtownship #greenlane
Sent my 17 yr old daughter there for inspection and they really tried to take advantage of her. Told her it "rattled" when he pulled it into the garage so it need an oil change. Told her it need a ball joint and light bulb that was going to be "hard to find" because it was discontinued. Total almost $500! It didn't need oil, the ball joint was fine and went to autoAuto and picked up a bulb. The worst part, when we took the vehicle they charged her $80 for the emissions test!
Do not go here they will rip you off!!!!!!
Took our cars to a body shop in Pennsburg and that body shop broke it, so we went here and they fixed everything at a fair price and they are just great people all around. Always booked solid so you know they are trustworthy and do the job right the first time. Highly recommend.
My family has had our cars repaired at the mechanical division for at least 10 years and we are always pleased with the service. Kevin and his team always keep our needs and concerns in mind and have accommodated us on short notice when difficult to diagnose problems arise. I used their body shop for some minor damage and was pleased with the results.
I've dealt with both the body shop and mechanical shop for many years and have had nothing but great service.
I've found them to be very accomodating with my schedule and they have always been honest and trustworthy.
Run as far as you can from these scam artists. I got into a minor accident approximately 2 miles from this tow facility, my vehicle (a sedan) was disabled in the middle of Geryville Pike (not a difficult vehicle nor location to load onto the tow truck). I called the next day to find out tow bill at was hit with a whopping $450. When I politely asked a simple question about how the bill got so high, the lady on the other end of the phone got extremely defensive and said I would have to talk to the owner. Aside from being worthless, she was rude. The breakdown of the charges were as follows: 160 to tow, 75 to winch (isn't that part of the tow to get it on the tow truck????), $25 for an extra man on the tow truck because the weather was bad (I didn't ask them to bring another man nor was it necessary, the vehicle was in the middle of the road, not in a ditch or down an embankment) $25 for gas (What is this???? First of all, the scene was two miles from their shop, Second, isn't gas part of the tow fee??? What's next, tacking on fees for his insurance on the two truck, Fee for lunch for the driver, etc.) and the best part is $55 a day for storage, but wait, the car was there from Tues. 10 am to Thurs. 9am, that is less than 48 hours or less than two days, so why charge me for three days???, not to mention that $55 per day is astronomical. If they are going to rip me off this bad on a simple tow of two miles, they are surely going to be dishonest and rip you off on every other service they have to offer. Stay away from these thieves that take advantage of people in a moment of weakness. Beware!!!!!!!!!!!!!!!!!!!!!!!!
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