This rating is based on customer reviews, inventory size, pricing, and service quality
Biello Auto Parts in Elkins Park, PA earns a strong 94/100 overall. Reviews praise friendly, professional staff, often the best prices, and a willingness to hunt down hard‑to‑find parts via a broad network, with pickup, delivery, or shipping. Inventory is decent for a small yard and reportedly well organized, though the location can be tricky and parking tight. Common strengths: fast responses, parts accuracy, and standing behind sales. Complaints are rare but include a severe delay/wrong engine case and occasional waits for obscure items; one user says the yard is closed, so status may be uncertain.
I had a really disappointing experience here. After providing John with the VIN, year, make, and model of my vehicle, he ended up giving me the wrong engine. The whole ordeal dragged on for 11 weeks, during which he kept telling me it was on its way—only for it never to arrive.
I was stood up multiple times, waiting at home for deliveries that never came. It was incredibly frustrating and inconvenient.
On a positive note, he did eventually make things right by refunding my money, but the process was way more hassle than it should have been. I can't recommend this place based on my experience.
Just stopped in looking for some particular parts for my truck. The owner took me around to show me what he had, but unfortunately didn’t quite have what I needed. Excellent customer service. If I’m looking for something else, I’ll definitely be checking back with this place!
Good morning everyone Biello auto parts what I have to say about this place is that every time I called them for a part they either had it or made sure they will get it for u in a couple of day on top of that $$$ the price was great awesome u name it thanks Biello truly appreciate you guys
This gentleman went out of his way to make sure I had top notch service. I busted out the back windshield of my SUV transporting 2 pieces of Facebook Marketplace furniture. I was definitely trying to save a few bucks. Well the other glass replacement businesses were charging upwards of $500- $600, I should have ordered from Wayfair!!! This business owner got a great used back windshield for a fraction of the cast, and he had a referral for a guy who came to my home to replace it in front of my home. I felt like a VIP!!! Thank Biello….
I can't say enough good things about the
Biello s I have done business with them for a very long time.they have gone out of their way for me more than I can even say.
This is a quality business and
deserve 10 Stars
Thank you so much Diana
They are awesome, needed a door for my truck, it didn't have a mirror on it, so they took a mirror from another and put it on the door and only charged me for the door, very knowledgeable and prices are extremely reasonable
I know Jonny Biello personally I believe he is the owner or the owner's son either way he's a very nice guy he has reasonably priced parts and he will definitely go out of his way to get you what you need or at least find it for you his staff is professional and I don't think I've ever had a bad experience although sometimes I didn't have to wait a little long for obscure hard-to-find parts but I could never complain I feel like I'm family when I shop there and I appreciate that is great
It's a place where you can get the parts you need.pickup,delivered or shipped they have a large inventory and have a hotline to call other yards to see if your part is available.
Immediate response for your parts. $$ fair pricing. Treats you like a long time customer. The place is a little bit tricky to find. Small junkyard but his network is good if they don't have what you are looking for they will find it for you and have it by the next day(no extra charge). The parking is bad. Well organized place they know where every little parts is at in their yard.
On two occasions they had exactly what I needed for my corolla. My corrolla had a very unusual gear transmission which they happened to have in their shop. Instead of charging me extra because it was rare, they charged me under $300. Their reasoning: "Because it was so rare, it would have been hard to find a buyer". On another occasion, they gave me a bumper for the same car and charged $150. They've always pulled through for me with great parts for good prices
Great people to do business with. I will be using them more. They went out of their way to stand behind a part and left an outstanding impression on me. No b.s. thank you.
Prices for used parts are very reasonable and the gentlemen here are very nice
Update:. Just recently purchased another part from here and I am absolutely grateful for their help. Biello you are AWESOME!!!!!!!!
My Dad has known the Biello family for over 35 years and my Grandpop and my Dad both worked for them. They are a loving family who would always help you out. I remember hearing stories of their grand father ''BUCK'' and his sons and grandsons. Their family are special to us and thank them for all they do. May God bless them all.
My Dad sold my car to them for parts because the transmission was on its way out. Very friendly and quick service. Gave us a very reasonable offer for my car. Left very happy and would go back.
Website
