What clients say about Broadway Ernie's Transmission in Farrell (PA)
Customer service is terrible , I called inquiring services for my vehicle and he asking me questions like I’m a mechanic. He has a terrible attitude and hung up on me ! Wouldn’t recommend sending anyone there for service.
Absolutely terrible service a customer service turn around time he seems to a good a job at. Took Mark an automatic 350 to pair up with a Pontiac 400 getting built by my engine builder. Told Mark to contact the builder gave him his contact info so he knows what stall to put in my transmission. He didn’t contact the builder at all took it upon himself to put whatever stall converter of his choice in. Upon asking him what stall he put in it he couldn’t give me an answer so I had to do my own homework and take the stall converter back to mark and try to get a refund. I would steer clear of this guy if you want my opinion. He also doesn’t answer his phone for his place of business you have to catch him at the shop.
Took car to Mark and got same day service - he gave me different repair options and had me back on the road in just a couple hours - can’t even begin to say how grateful I am. Thank you Mark!
I highly recommend Ernie’s transmission. Mark rebuilt the transmission on my f150 I’ve put thousands of miles on it with no issues! They also had the best price in the area by far.
Local mom-and-pop shop. Great prices especially when the local mechanics are charging too much right now. I recommend Ernie's but be prepared to be on the waiting list. He does a great job though.??♂
Broadway Ernie's they do good work but he can't keep no help. Mainly family be working for him he needs new workers so he can get cars in and out business is slowing down money is slowing down needs help
Had my Transmission replaced on a newer GMC Yukon. After the work was completed the vehicle was making a noise it hadn't made prior to the transmission replacement. Took it in and he offered his time to look and listen found the problem and fixed it at no cost. He also pointed out work Id eventually have to address. He's a bit hard to get ahold of. I recommend calling early or late afternoon.
Had an emergency away from home when the rear differential went out on my car. When I arrived at his shop riding in the tow truck I met Ernie who was professional, courteous and a pleasure to deal with. He even offered me a bottle of cold water since it was a hot day. He provided options for the repair with estimates, and gave me a reasonable time line to complete the work. The car was ready a day early and the final cost was less than expected which was a pleasant surprise. Very customer service oriented.
