What clients say about Kauffman's ServiCenter in Newport Township (PA)
Wife and I had our yearly inspections done. Second time in with our other vehicles. Just love our local Service center. The guys are friendly and take care of you right away!! Love to support our small business in our small town!!
Called with a flat, the guy was super polite and said come on in. They got my car right in, plugged the hole and sent me on my way. I was turned down by every other shop in the county, and this shop didn't even hesitate. Highly recommend 👌 Thanks guys
I have used these mechanics a few times. Not only are they super professional and friendly, but I absolutely feel like I can trust them. Prices are reasonable in service is great.
Took my car in to get it inspected. Got a call the next morning that 3 tires were 'the wrong size' and 'dry-rotted.' I thought that was odd since the car is driven daily, and I know the tires are the right size, so I had my mechanic fiancée give them a call to figure out what exactly the issue is. After some discussion, she agreed to new tires only if they give us back the old ones. They then said that they 'don't like you questioning our work,' and refused to do the inspection. They also refused to give us any paperwork explaining what the issues were. This is the second time I've had issues with this place, they refused to help me with a broken bolt once before. Save yourself some stress and go to Hess's.
Just had a wheel bearing replaced. They were able to schedule me promptly, were completely transparent about cost, and got me back on the road quickly. Very happy with my experience!
Rude customer service. I was unable to replace my tire as stock was low. I understand that not all services stock every tire but the staff practically kicked us out. I was able to limp to another facility by filling up the tire but asked and they went through the "motions" of filling but did not put any air in the tire. Do not recommend
Been taking my vehicle here for the last 4 years and am alway impressesd with their honesty and quality of work. Two traits that are rare to find in any establishment now days.
We got a screw in a brand new tire and my husband stopped by Kauffman's to see if he could have it plugged. They helped him right away and it only cost $19!
Thank you Kauffman's!
We are staying at Little Buffalo state park. I noticed a screw in my front tire. Stopped by and they put my truck on lift right away and plugged tire. Very fast and friendly staff. I told the state park office to definitely recommend them if a guest here needs help.
Stopped to have oil and transmission fluids checked. They were very rude. Said didn’t have two minutes to check fluid levels. This is not good customer service. Will blow up my engine before I’d stop there again. Very unprofessional
I legitimately drive over an hr to use this garage exclusively because they always do great work and save me hundreds of dollars. For example, they completed my inspection today and saved me a few hundred after another garage lied to me, telling me it needed work it didnt to pass inspection. I even told them prior what it needed and they told me no, that garage was trying to make a buck. And they're nice people. 100% recommend
Wow. I didn’t even take my car there yet and I gotta give them a thumbs up! I called regarding an alignment on my Jetta. I’m having new tires put on today. Kaufman’s advised me to wait as the new tires might take care of the pulling to the side issue. Seems to be an honest company to deal with!!
I've been going to Kauffman's for years. They've worked on all of my vehicles and done everything from inspections, testing, wheel alignments, replaced tires, electronics, etc. There's never been a problem.
Max, Chris and Curt have always been upfront about work, pricing and given opinions. They let you know if they can do the job or if it needs to go to a specialist or a dealer. They won't B.S. you about the work, your vehicle or what the situation may be.
Website
