Firestone Complete Auto Care in
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Address:1751 Airport Rd, Allentown, PA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Tire shop
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Website:
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Zip Code:18109
Working Time and Location
What clients say about Firestone Complete Auto Care in Allentown (PA)
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I had a fantastic experience at the Firestone Complete Auto Care in Allentown! Mark was absolutely wonderful—friendly, knowledgeable, and went above and beyond to make sure everything was explained clearly and handled smoothly. It’s rare to come across someone so honest and dedicated to providing great service. Laurie was also amazing! She was extremely welcoming from the moment I walked in and kindly directed me to the waiting area while my car was being worked on. She’s a great front person who makes you feel comfortable and well taken care of. Overall, both Mark and Laurie made my visit such a positive experience. I’ll definitely be coming back to this location because of their excellent service and professionalism.
Oct 25, 2025 -
Ken was very professional and willing to help. Reasonable prices. Will definitely plan on returning when I need to.
Oct 21, 2025 -
Best ever open at the crack of dawn and mark was absolutely amazing taking care of me for a full inspection prices amazing in and out in 30 min thank you mark
Oct 18, 2025 -
I have been going to this Firestone facility for years now, and I have yet to be disappointed. Shoutout to Ken who has been patient, upfront, and absolutely helpful. Despite having been a tough customer (stopping in right before they close, nitpicking orders, etc), Ken has been an allstar! Thank you, Ken, and to all the guys at the Airport Rd Firestone for all your hard work and integrity!
Oct 16, 2025 -
You had my car for almost 24 hrs with working time 12 hrs to complete an oil change and new tires Timeframe was never communicated with me. I have had this service done two other times and it took about 2 hrs didn’t attached the undercarriage mat correctly so it dragged on the ground. I had to come back to have that attached correctly.
Oct 14, 2025 -
I felt unsafe driving after discovering that my tire had a slow leak which resulted in the tire becoming bald prematurely. I had purchased all my tires from only Firestone in the past and wanted only Firestone to look at them. After getting advice and options from one of the customer associates, I made an appointment to have all my tires evaluated for a minimal cost. I was able to make an appointment at a time that was very convenient and low peak times. My time waiting went by fast as I was able to take my laptop and work from the waiting area. I was impressed with the detailed evaluation and recommendations. I would definitely purchase from Firestone again. The staff was friendly, patient, and accommodating with my multiple questions. Thank you a great customer experience.
Oct 13, 2025 -
Super happy with my experience here! The staff was really friendly and made everything easy. They got my tires changed quickly and at a fair price. My car drives so much smoother now. Definitely recommend this shop!
Sep 30, 2025 -
I had such a great experience at this tire shop! From the moment I walked in, the staff was friendly, knowledgeable, and professional. They took the time to explain my options without any pressure, and I really appreciated how honest they were about what I actually needed. The service was quick and efficient—I was in and out faster than I expected. On top of that, the waiting area was clean and comfortable, which made the whole process even smoother. My car drives so much better now, and I feel safe knowing the job was done right. I highly recommend this shop to anyone who needs tires or service. It’s rare to find a place that combines excellent customer service with great prices and quality work, but they truly delivered!
Sep 30, 2025 -
I have 2011 Toyota Corolla needs front alignment The gave me a appointment in same day at 3:30 I got there 3:20 and they took my car a 3:30 1/2 hour later my car was done and the technician Explain it off to the left , I must say this place The silver what they promised, every one there is Great especially mark super friendly thank you mark highly recommended
Sep 29, 2025 -
Great shop, this guy Jonah worked on my car for state inspection. He did it very quickly and explain everything my car needed eight away and what could wait a little longer
Sep 29, 2025 -
Went in today for a flat repair and mark got me in without an appointment. The tech that worked on my car I believe his name is Danny he really took care of us and now my family and I are back on the r road thanks Firestone and crew
Sep 29, 2025 -
I had picked a nail in my tire, it was close to Firestone from closing on Monday evening. But the staff and Manager were very polite and friendly. They took care of my nail issue no problem, they patched my tire and had us back on the road in no time. Great customer service. Thank you again. Highly recommend.
Sep 23, 2025 -
Happy to have been serviced on an emergency. My tire caught a flat on Friday and had no appointment yesterday morning. Showed up and was helped out. Firestone is always good. Thanks for the help.
Sep 21, 2025 -
I stopped in at Firestone in Trexlertown today for an oil light issue. Chris helped me out today. Everyone is always so nice and eager to help. We appreciate you. Thank you!
Sep 10, 2025 -
All I can say this location is amazing, it’s been a while I am coming here for my car service and every time i get the best services. Not to forget to mention Mr. Mark, he is a very nice gentleman with great customer service knowledge. Highly appreciate the great service.
Aug 28, 2025 -
I went to this Firestone to get one thing checked and figure out if I wanted to fix anything, before I could decide they had already signed me up to do more than I wanted I wasn’t even informed until after the work was finished. I even spoke to one of the employees and told him clearly I want only one service to be done and it was a total of $90. He told me I was already signed up for it, I told him I hadn’t even agreed to that, that I’d like to do this one specific service only. He confirmed with me and said okay this one service you’re all good. 2 hours later I’m told I’ve to pay $700 for services I never even agreed to!!! I’ve asked around and apparently this place does this a lot. I do NOT recommend.
Aug 19, 2025 -
I called in looking for an inspection and mark the store manager not only said yes but got me in and out as fast as possible since I had a family emergency. Thank you mark and Firestone for the great service this will be my spot from here on out.
Aug 17, 2025 -
Thank you to Ken for all the information I requested regarding my vehicle and being polite. Thank you to the whole team for making my appointment a quick and easy process.
Aug 14, 2025 -
This is a great business! The manager Mark went above and beyond to make our visit exceptional. Fast and quality service and a great app to track what services are needed.
Aug 10, 2025 -
This crew is amazing. They are always willing to answer any questions, always willing to help out and always communicating with me. Ken is especially my car's guardian angel. He is always upfront and honest! I dont trust my cars to any one else
Aug 08, 2025 -
While traveling for business I picked up a screw in my tire. I contacted Firestone and they told me to bring my vehicle in right away. They changed my oil, wipers, cabin air filter, and front tires in no time! I was extremely satisfied with the care and efficiency they showed. I would highly recommend Firestone if you need any vehicle maintenance!
Aug 07, 2025 -
Excellent Service and Honest Mechanics! I had a great experience at Firestone. From the moment I walked in, the staff was friendly, professional, and knowledgeable. They took the time to explain what my car needed without trying to upsell me on unnecessary services, which I really appreciated. The service was fast, and they kept me updated throughout the process. Whether it’s a routine oil change, tire replacement, or more in-depth repairs, I feel confident bringing my car here. Prices were fair, and the work was done right the first time. Highly recommend Firestone if you’re looking for trustworthy service and quality work. I’ll definitely be coming back for all my future maintenance needs! ⸻ Let me know if you want it to mention a specific location or service (like tire change, brake repair, or inspection).
Aug 06, 2025 -
Got us in pretty much last minute (around 4pm) for a full inspection! Kenny was at the front and helped us! He was absolutely awesome and had a ton of patience while we looked for documents that we needed and my son was screaming. They were fast and efficient! Didn’t try to up charge me for anything I didn’t need! Will come back!
Aug 04, 2025 -
Mark was very attentive he fit me in for inspection. Great fast service and affordable
Aug 01, 2025 -
Got me in and out on a Sunday even with a limited crew. Mark the manager was helpful, detailed, and overall just a good guy. I appreciate his willingness to take care of the consumer. Thanks again ! Dave D
Jul 27, 2025 -
They where supposed to order the part Monday morning. I called and checked around 11 they said they still haven’t ordered the part our have a price of how much. Mind you I had already been without my vehicle all weekend. So I walked up there to wait to see how busy they were. They guy had no issues putting me on hold and hanging up on me but when I got here all of a sudden he had to take every single call
Jun 23, 2025 -
I've been here a few times and usually have had good experiences. It's easy to book an appointment either online or over the phone, and they work quickly. I'm taking off one star because I was disappointed with the replacement front wipers they put on my car. They don't do a great job clearing the windshield, and they're pretty noisy/squeaky too. With the amount of rain we've gotten in the area recently it's been difficult or even dangerous to drive with them.
Jun 23, 2025 -
I took my car for a wheel alignment in December, I was told the alignment was good. By March my tires were wearing on the inside just as they were prior, so I took it back and they said the alignment was off and it was pulling to the left then they fixed it again. By early May I had to go back a 3rd time (using up the 2 visits under warranty in a year) and was told the alignment is still off, but was told it is fixed. When I left now my tired squeal which they did not before i got there and my traction light is on which again it was not on before I took it there. Needless to say, I will not be going back there for another alignment or any other services.
May 29, 2025 -
So I needed new tires and got two of them replaced on Airport Rd. When I took my car somewhere else 2 weeks later to get brakes put on they said whoever did my tires put my tire inside out, when I went back to have them basically fix it immediately or as soon as possible, I was told it would be approximately an hour wait because the one guy is going home and the other guy is already working on something but that I can come back the next day. So I left and went to Jack Williams on MacArthur Road who did not do the my tires didn’t ask any questions brought it right in fixed the tire and was done all within 10 minutes. So guess where I’ll be going for my other two tires.
Feb 21, 2025 -
The Airport Rd location has been great! I used to use another location down the highway a few exits and never felt like they could get it together there and felt like some of the techs weren't the greatest. Glad I switched! It's a little further, but worth it! Thanks!
Sep 28, 2024
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