I was looking for a spark plug for my kids go-kart, even though the plug I had isn't made anymore and there was no cross reference data, the staff here went above and beyond measuring and manually checking thread sizing to get me what I needed. I really appreciated their help and I got to go home and be the hero who fixed the go-kart. Good customer service is getting harder to find but you will find it here.
Awesome ? experience. Road ?️ tripping and needed to top off my oil. This was the only place that carries MOBIL1. The fellas in the shop were cool and straightforward.
Just stick to Autozone, and Advance Auto. If you purchase something from this store, you HAVE TO RETURN/EXCHANGE IT there, no exceptions. You cannot take the item to any other Napa store It’s ridiculous. Atleast if you purchase something from Autozone or Adavnce auto, you will be able to return it to any of those stores in the country. Save yourself the time.
I stopped here for transmission fluid and some other items. The salespeople were helpful. The prices are competitive with or better than some other chains.
Like every Napa I've been to, excellent service and as helpful as ever. Some products are a little more than the discount parts stores, the quality and hassle free returns are worth a few dollars more.
Big chain products with a small town feel! If you want to get your products somewhere there are people that actually know about those products, and your projects,- this is the place! #Genuine.
My power steering hose got severed and left me stranded at work. After a long night shift at Geisinger it was refreshing to come in and receive A+ customer service and support. Will go out of my way to come in again for future parts/supplies and will recommend to all my coworkers/friends. Thanks NAPA!
The staff are wonderful and knowledgeable. That’s really why you go to NAPA...when you need a specific unique part fast and cannot wait to get it online. Rockauto prices are way cheaper if you have 3-5 days to wait on parts. It’s the only local auto parts store in Danville.
I'm not the most car savvy person and I needed a lot of stuff after buying an old beater car. The guy I worked with here was helpful and patient and the store had almost everything I needed
Parts are reasonable and service is good. They go out of their way to help you. Only downside is that they never seem to have enough people working to get to you waited on in a decent time.
Worst parts store I've ever dealt with not once have I gotten the right part the first time even after I tell them exactly what I need they just send whatever they feel like and then this morning I go to return intake gaskets cause guess what there wrong n the stupid clown behind the desk says he can't refund my money cause there open never used just opened cause they come in a Brown box and if those dumbasses can't tell its the wrong one on there little computers how am I suppose to look through a Damn box and tell its the wrong one I will never deal with this place again complete morons that work here I will drive the extra 20 minutes to a AutoZone
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