What clients say about Park Place Automotive, Inc. in Akron (PA)
Excellent service , I’ve had my share of issues with my old Van however Adrian is a wiz at helping me out always . I can’t express enough how well they treat me. They even know me by my name. I won’t go anywhere else when it comes to mechanical know how on a timely basis . Best of the best so I believe in their service. rest
I brought my vehicle in today for a state and emissions inspection, and the experience was extremely disappointing and frustrating. The inspection was failed due to a single fog light being out. I informed the staff that my husband would replace the fog light and asked if I could return afterward to receive the safety inspection sticker. I was then told that they would only allow the repair to be done by them, quoting an outrageous price of $560 to replace a fog light. I was also told that if they did not perform the repair themselves, I would be required to pay for the inspection again.
This felt misleading, unnecessary, and highly unprofessional. I left with the strong impression that I was being taken advantage of and pressured into an overpriced repair simply because I am a woman. That assumption was insulting and unacceptable. I expect transparency, fairness, and respect from any business, and this experience fell far short of that standard
Have had two vehicle inspections here, one for an Audi and the other for a Honda. Both were done professionally and with great pricing (lower than I expected for both vehicles). Most recently, I had a punctured tire. They got me in immediately, as I showed up 10 minutes after calling them, and sent me home with a repaired tire within 10 minutes of my arrival. Again, I didn't know what to expect as far as cost - they're taking my car in on priority for a small job where they're likely losing money on man-hours... bill was only $20. Nice to have a place close by that I can trust with my cars and wallet.
Super friendly service very transparent and great prices. I'm from out state and didn't know where to go was recommended by couple people and I am glad I went.
I have been going to Park Place Automotive for over 5 years. A lot of people have asked what is the best garage around? Well I can certainly say that Park Place automotive in Akron Pa is. They go the extra mile and really are professional and courtesy going the extra mile. My car has been giving me a lot of problems recently. The check engine light has been coming on and going off. I took my car to Park Place they went above and beyond to find the root of the problem. They could have just reset the light and said it’s fixed. They could have said we found a minor problem with it. They did not they found the minor problem but they went deeper into it and saw there was more than one problem with the engine. They took their time and repaired my car ( they also let me have a rental car) making sure it was safe to drive. I could not ask for a better garage. Thank you to Adrian, Andy, Trey, and everyone else there. Also, a great big shout out to Brittany and Annie for being so supportive when I called.
Went to a mechanic for years, and had to find a new one. Someone referred my husband to this shop. They are honest and very reasonable. Absolutely love their sign about the Lord as we drive by the shop on 272. Very encouraging! Highly recommend this shop if you are looking for someone who is trustworthy.
Excellent customer service. The front desk and the technicians are all very friendly and easy to talk to (thank you Kevin, Adrian, and Britney!). They’ve come in clutch for us several times (pun intended).
I have been taking my car and my husbands truck here for a couple years after trying many other plaves, park place is by far the best, they're helpful, fast and efficient and I never worry that I'm getting overcharged for anything
Very impressed with Kevin and his team! Came in With noisy breaks and recommended transmission work from dealer. Excellent assessment that saved me a brunch of money!
Charged a very high fee just to look at car and not fix anything. Their recommended solution ended up not working anyway, costing me even more. Better quality service elsewhere at a lower rate
Adrian and his entire crew are consummate car experts, honest and full of integrity. They unwaveringly treat us with respect, dignity, and flexibility, always working to find the highest quality and most affordable remedy for any of our various automotive needs. Even if they weren't in our neighborhood, we'd travel over an hour (easily!) for each & every diagnostic and repair need either of our cars might need. I cannot recommend them highly enough, whether for their customer service, the quality of their work, or their affordability. They are the paramount, quintessential automotive repair professionals.
I am a widow, work full time, and have extreme difficulty getting my car in for service. I had what seemed like a dangerous issue with my car. I had never gone to Park Place, but while they were very busy, they allowed me to come by and check to make sure my car wasn’t dangerous to drive while waiting to have it seen. Turned out to be something very minor and simple (and odd!) and it was remedied immediately. I was treated with respect and compassion. Thank you, Park Place for going above and beyond!
I've been using the team at Park Place for several years and several different vehicles. Always professional with their interactions, honest with their pricing and work, and high quality service. If you're unsure of your mechanical skills and need an organization you can trust, Park Place is for you.
I've been going here for about 2 years since I moved to the area and let me say they have been nothing but good, honest, they don't milk your wallet, and they don't rip you off. I am very thankful to have found this mechanic near me. The staff is very friendly as well. I would highly recommend.
Park Place Automotive, Inc. fixed emission problems that Firestone, Chevy and two other mechanics said they couldn't find out what was wrong. One Shop said sell the car and buy a new one.
I had spent almost two years trying to get this fixed. I talked to Park Place beforehand and they said they would start from scratch and do a thorough diagnosis. They did and did a wonderful job of finding all the solutions for the issues I was having.
They were friendly, courteous and did a professional job fixing the problems. Thank you so much for your kind, and professional business that IS committed to the advertised ethics.
Brought in a 2017 Honda Pilot with a bad Torque Converter. Kevin did the work on the transmission and I found him very easy to communicate with. They are competent, honest, and perform excellent work. I was very satisfied with the work done, and the Pilot drives so much better now. My wife thanks you for also turning the front rotors and getting rid of the brake squeak.
I had to talk with Kevin about a new transmission, and he was very knowledgeable very easy to talk with, very accessible, and it just seems like a great place to go to! Very honest and Frank about the situation and yet understanding and willing to help us to understand the options. I would definitely recommend Park place automotive!
These folks are the best! I've always been pleased with their service but they went above & beyond when my water pump needed to be replaced-took care of me on very short notice & I know they have been very busy. It is such a pleasure to do business with them.
These guys have been so good at keeping our finicky old Mercedes-Benz Sprinters going strong for so long that we take our minivan and our Volvo there as well. It's the cleanest and friendliest service we've ever had outside of the dealers... TEN THUMBS UP! And MANY THANKS!!!
Our car needed to be serviced before we moved to Tennessee from Pennsylvania. They fit Us in we're both of our local mechanics that we had used for many years in the past could not. Very very thankful. We are a one-car family and they let us utilize one of their loaner cars and it was very reasonably priced for $20 a day. Because the repair turnaround was so prompt and quick, I only use the car for half a day and they only charged me half the fee. I would highly recommend this mechanic to anybody!
My family has been going here for years. Butch and the team are very accommodating. They have been honest and have maintained our vehicles in good working order at reasonable prices for close to two decades now. Great people.
My first time having them work on any of my vehicles. Messaged them on a Sunday and dropped my truck off with a note not in a rush please call before doing work. Had a call from them within 2 hours of them opening Monday morning . Gave me what was wrong along with recommendations and cost for everything. Gave them the ok to fix everything and had a call later Monday afternoon that it was done. Truck drove like dream! Thanks Donnie Weber for a job well done! Also very friendly people on the phone. Thumbs up to Park Place Automotive and the class act staff !!!
Very clean and professional garage. The inspection of my motorcycle was fast and courteous even without an appointment. Also cannot forget to mention that the receptionist was super polite and definitely made for a better experience! Will definitely go back there in the future.
Always a good experience here. The staff is friendly, knowledgeable and communicative. They only fix what is broken and will advise when something else needs work. I will continue to bring my cars to them for servicing I can trust.
Been taking my car here for over a decade and they are great, friendly, knowledgeable and most importantly HONEST! I currently live about 70 miles away and still go there for inspection and anytime I need work done. They have saved me tons of money from quotes I have gotten from other shops. Thanks guys!
I have been using Park Place Auto for almost 8 yrs and they are very friendly and knowledgeable about any vehicle we have ever brought to them. I have recommended them to several people and will continue to do so. Butch and his staff are incredible.
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