What clients say about Manasek Auto Parts Inc in Dickson City (PA)
To start, I don't normally write bad reviews. But the owner at Manasek has a real problem with customer service. I called about purchasing a car battery and spoke on the phone for a few minutes. He was not very helpful as he did not want to provide any additional service other than selling me a battery. (Like checking my battery to determine whether it needed to be changed.) He said I probably needed a new one since it was five years old. So I went over to the shop and found him blabbing with a customer about military and policing. After a few minutes I asked for less talking. Okay, that might have put him in a bad mood, but I then apologized for interrupting. I explained I was here to purchase the battery. I asked if he would check my car to determine what was involved with changing out the battery. He sent his employee outside to check. His employee was extremely helpful and professional. He said that there was not much to changing out the battery and he was willing to perform the task. However, when we got back inside the shop, the owner demanded that the employee not assist me because he was not willing to provide such service. The owner then said he already provided me with enough service by talking to me over the phone and having his employee check my vehicle. (I'm guessing he blabbed to the previous customer for free.) I agreed to buy the battery from him since he spent time talking to me. He then said to return the used battery to get a $16 refund which was tacked on to the price of the new battery. I had enough! He wouldn't remove the battery for me yet he wanted me to bring it back for the refund. I left and went down the street to Autozone. What a difference a few blocks made. The employee checked my battery for free and explained that it was still good and that I needed to recharge it. Made sense because I hadn't run the car in over a week. So that's what I did. I went for a long drive. I recommend Autozone because they provide excellent customer service. Beware of Manasek!
They were trying to price gouge on masks during the pandemic. Selling a box of 50 masks for $60 when they were available on Amazon and eBay for less than $5
2025 edit. Found these guys listed on PublicSquare. If you don't know what that is please educate yourself and make sure you are spending your money wisely. Why any business would choose to align themselves towards any political affiliation is beyond me. Great way to alienate half of the potential customer base available to you. I'll never set foot in there now that's for sure.
You can have all the parts in the world on the shelves behind you but if the people behind the counter are not knowledgeable of those parts and the equipment they're going into, it just isn't a parts store. That's why I love shopping at Manasek Auto parts.
I find the people that are very friendly and very knowledgeable it is a great place to shop I would highly recommend going there if you need anything for your car the guys will look it right up for you and give you the right part tell him I sent you also it's very accessible accessible you can get in and out very easily they are located right on main Street in Dickson City check them out
Dave and crew are very helpful - know their parts and take great care of customer service - called Jeep to see which part I need because there were 2 options for my vehicle year!
Forget the box store's for your Auto Part's. If you like fast friendly help with, and Still have Good prices.. visit Manasek Auto and you'll drive past those Box stores that don't remember you.
Very knowledgeable got me relays for my car from a pic on my phone the other chain stores looked at the pic and asked if i knew what size they were and told me to bring in the owners manual which didnt tell the size. I WILL go back for anything my car needs even if i have to hop on a bus to get there. Super friendly staff knew other customers on a first name basis.
I had a very unpleasant experience At Manaseck Auto. I spent a couple hours with one very helpful employee but was eventually deferred to Dave. I was not a fan of his attitude or demeanor towards other employees as he was quite rude towards one younger employee. He made some obscene comments that seemed to offend many others and was quite unprofessional in the process. I think the position of manager got to his head and seemed like a dictator as I think I heard him yell. Not a man I would ever want to work for. Never returning to this establishment
I spent about 16.00 for a relay ..the relay wasn't the issue, so I brought it back 2 days later with the box and receipt..they said that they can't return it because it's an electrical part..but when I bought it nobody said a word about not being able to return it and nowhere on the receipt does it say that..poor customer service to say the least..
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