Patti was absolutely fantastic and personable to talk to. She helped me find exactly what I needed and had it shipped to me the same day! Helped me solve my problems and had me back up and running quickly! Thanks so much!
Stopping by to say Thank You ETS! Not only do you sell amazing products, you help your clients tackle the job efficiently by giving the best advice about which products to use and how to use them. My wife and I started a heavy equipment cleaning and Graffiti removal company 2 years back and thanks to you guys our company grew. Dave( owner of ETS) thank you so much for being here for us. Thank you for giving me the best advice and knowledge. You’ve always been here for our company since day one. I APPRECIATE you always and am GRATEFUL for you putting my under your wing. Your the best! Thank you to the whole staff of ETS you guys are awesome!
I have never ever had a company call me and speak so disrespectful to me for any reason whatsoever I canceled my order and I will never ever order from this company or refer this company to anyone because of the experience I had this morning!!!!!! If that's how they speak to all their customers I cannot understand how they have reviews they have and how they are still in business.
After receiving wrong parts from companies after company Jen finally got me the wrong Parts here and worked great. And she even sent me a diagram to illustrate the part numbers so I'll get the right ones. So make your experience
more pleasant ask for JENNIFER.
It is the first order that I had with you and believe me it was very easy I received everything I needed to repair the cat pump 1XP150.051 of my extractor l 100% recommended
I had an excellent and very memorable experience with this company. The entire staff was very friendly and the customer service was absolutely outstanding. Dave specifically took the time out to assist me with a plumbing issue I had with my water tank. When I tell you he went ABOVE AND BEYOND to the point where I started to feel bad. We kept running into a bunch of dead ends with the type of fitting I needed. But Dave was determined to to help me see this problem through. Thank you again to Dave and the friendly staff. Jean
ETS has helped me so much from getting pressure washers serviced to getting small parts and chemicals. Dave has been super helpful with questions about chemicals and Matt will go above and beyond to help you out.
Ryan
Awful company. Ordered the parts for my pump on my carpet cleaning machine and haven't gotten the parts. They charged me and never sent the parts at all. They my company is out of business until these parts show up. I truly regret doing business with them. The person who told me to use this company has been informed of wahy happened. They also will never do business with them anymore. Use a different Avenue, do not use this company.
I went 2 hours away to buy a 12gpm/3,000psi machine in Lancaster. No idea this place was even in delco. I was talking to a buddy of mine who told me about ETS. They were 20min away. I went today to pick up a whip line, lance, some fittings etc. Small odds and ends. I dont know the guys name. Older guy. Said he has been there since he was like 15. He knew his stuff. Helped me alot. Great small family business. I will be going there from here on out. The free education alone, from talking to him. Is worth it.
Buyer beware. I placed my order (Order # 29822) on 5/26/19 and received a confirmation email that day and have not heard anything since. My charge card was charged on 5/27/19. I sent a request for tracking information on 6/1/2019 and never received a reply. Today is 6/10/2019 and still no order information or delivery. I can not recommend this company.
First class all the way. Everyone I have interacted with has been pleasant, prompt and extremely knowledgeable. Reasonable prices and a vast selection. Family owned business and they genuinely care. Thanks.
I ordered parts for a pressure washer on 4-30-18, have not received yet, called after a month the parts woman got surly with me and said they would arrive the next week, it's 10 days beyond the promised date (17 days) and now the phone number has been changed, so I'm out $50. Beware!!!!!!!!! Update- the phone number was incorrectly list on another site, they still had the correct number listed, so it was my mistake not theirs, they did correct the pricing and allowed me to cancel the parts which put the order on hold, this could have been avoided through better communications on their part
If you need or want industrial grade pressure washing equipment look no further. Located with an older building they have extensive parts, experience and products available. Service on site.
I needed help with a pressure washer pump. The folks at ETS went out of their way for me. They helped me repair my pump, get a spare and procure new accessories for my pressure washer. Their equipment was top notch, just like the service! I have sent several friends to them for parts and assistance with their equipment. Everyone received the same great experience I had.
If you are within a reasonable driving distance of Philadelphia, these are the folks to see about all your pressure washing needs.
The guys and girls at ETS are fantastic! They are always lending a hand and help to the Norwood Fire Company at the drop of a hat whenever asked. Please support this local business!
Great guys, very knowledgeable about their products and about the industry. Will spend the time with you that you need to help you do the best job and have the right chemical or equipment for the best results
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