What clients say about Copes Quality Towing in Norwood (PA)
Couldn’t imagine a better service. Was in a bad situation and Copes Towing was able to tow my vehicle across state lines and did it with the utmost professionalism. Will never call any other tow service but Copes.
Wayne was incredibly compassionate in a upsetting situation when our daughter’s car was hit by a falling tree and the police had it towed to a lot that was going to charge us an outrageous amount of money to store it there. I called Wayne and he had the car back to our house within a few hours. He and his crew were amazing!
So just this morning my car took a crap . I made a call to a friend,and in just a few hours copes quality towing was able to tow my car where I aksed it to be . I'm blown away how fast,and professional and how nice they were getting this done , because I was in a panic and needed to get to work . So thank you a thousand times over for the rescue . Your business will be spread around definitely by me . Thank you so much again.
Towed my full sized truck on a flatbed from near Philadelphia to middle delaware. Quickly and professional. The driver was an expert loading my large truck that was in a small driveway to unloading the truck in a tight spot in my driveway. Top notch.
Different operating hours then listed and described on their answering machine. Showed up at 8 AM in person just to see a sign on the door that the hours have changed and have been changed for months now.
Considering their line of work, this is extremely unmindful and disrespectful to their clients and customers probably why they rely on government contracts rather than private citizens
Broke down on a busy road and one of their drivers moved my car to a safe spot across the street while waiting for AAA. Very professional, would recommend!
My first time dealing with copes and my car was in an accident. They were completely helpful and returned all my calls and worked with me threw out the whole time my car was there. I would recommend them to anyone who wants to deal with good people. No games no nonsense. Good folks at copes
John Nelson and (his helpful associate) at Copes Quality Towing are super heroes! After a random accident resulted in a completely busted tire, I just happen to find safety by pulling into a lot by a gas station and he was sitting far in the back unnoticed. I went to the business that was there but they couldn't help, for liability reasons... understandable. However, John came over and asked if I needed help, found a spare tire to fit my vehicle, and made it work so that I could get home safely with my babies in the back seat. In addition to him jumping in to help me, he wasn't going to charge me anything! I had to ask him if I could send something to show him my gratitude and appreciation. I am so moved to know and have experienced that there are still VERY KIND people in this world and I would recommend Copes for sure to everyone reading this. If that's the service I received on a whim, I can only imagine how great they are overall. Thanks again John!!!... I pray You are blessed abundantly and beyond measure.
Hands down the best towing company I have ever dealt with. Car broke down 130 miles away from home - Wayne was the most understanding and easy person to talk to and work with. I would absolutely recommend his company for any services needed!!
My family owned and operated an auto repair business for over 3 decades and just closed permanently 8/2021. I, personally, worked there for 4-5 years. In that time I have had to deal with TONS of towing companies and their drivers several times per week. Copes was the only company that actually showed up on time, every time. If there were any types of delay the drivers would always communicate with me and with the owner of the vehicle being towed.
Just this week my car broke down on the way to take my daughter to school. It was about 3 blocks from my house, but Wayne had a driver at my car in 10 minutes. Copes Towing went above and beyond to help me, the driver, Jim even came down to my house to pickup the keys I had forgotten to leave in the car. I have always recommended Copes in the past. Now I will ONLY recommend Copes in the future
These people are so awesome . Towed my car because it was totaled . Everything was in my car nothing was missing the guys that towed it were AWESOME ? The guy that let me in to clean we’re AWESOME ?. Love these guys had over 500 dollars in my car and it was all there.
Just wanted to give these folks a HUGE shout out for helping our customer when AAA failed them profusely. They not only provided a solution and were willing to accommodate a stranded person; but they were super pleasant, professional and very easy to deal with. Thank you Cope Quality Towing!!!
A little late with this post but I wanted to thank Copes Quality Towing for the OUTSTANDING service that they provided to my Wife when her vehicle broke down last week. I have been a member of AAA (12 years) and so an initial call was made to them. Unfortunately, the tow driver sent by AAA seemed to be incompetent in diagnosing the issue that the van was having. Worse yet, she had to make a second call for a flatbed which she was told could take several hours to get to her. The other issue we had with AAA was when they asked where they were towing the vehicle. The nearby shops were already closed and one in particular was so swamped with work that it made no sense for the vehicle to be towed there and sit. When we said we would just have the vehicle towed home until we figured out where it was going the next day, we were informed that if AAA towed the vehicle the next day we would get charged. As a plus and loyal member, this made no sense to me. Anyway, It was at this point that Copes Quality Towing came to her rescue immediately. Not only that, the tow driver (Chuckie) went above and beyond. He was extremely professional and knowledgeable enough to diagnose the issue with our vehicle prior to towing it home. This experience has definitely made me reconsider renewing my AAA membership and using Copes Quality Towing for any local towing needs in the future. I highly recommend them to all in the area as well. If I could give more than 5 stars I definitely would.
The driver was professional and knew his craft and was efficient. You never want to have your car towed but if you do Copes Quality towing is the place to call in Delco.
There were a few times my dad and sister car completely stopped working and they came and towed their cars, even my dads, which is a flat bed truck. That’s no problem for them, they have every sized tow for your needs. They don’t make you wait like AAA does and they are so professional and nice. They even go above and beyond for you. This will always be the place I call for car troubles thank you guys!!!
Copes towing is the ABSOLUTE best!! There services went above and beyond. They were very helpful and concerned. The lengths they went to for my family was unbelievable and we really appreciate them for that. Thanks again Wayne for everything!
Copes towing is the best. If you need a great friendly towing company Copes is the place to
call. They helped me with two of my cars..very friendly, and professional.
Towed my son's car from Delaware County to New Castle Delaware. Very reasonably priced, awesome communication from the driver. Great service, great company. Easiest towing experience I have ever had. Thank you!!!
Fast, friendly service. Towed me from philly to Delaware and the price was right. Didnt charge me an arm and a leg to get my car home.
Hopefully I won't have to use them again LOL but if I need to go be the first ones I call.
Wayne really helped me big time today! Thank you so much! Especially when Scott Kia took forever he waited for me and did not leave me stranded!! Thanks so much!!!
Personalized service. Professional. Wayne kept in constant contact. On time as relayed. Reliable. Friendly. I would highly recommend Copes Quality Towing. . Thank you Wayne for helping and giving me peace of mind in my situation !!
After tangling with AARP/Allstate towing, I was finally rescued by Copes after 2 hours on this freezing morning. This experience took a bit of the sting out of a car broken and not able to give heat. The service was efficient and kind. I am grateful to know that "nice" is alive and well in Delaware County, Pa. Please give this service your business.
Copes quality towing customer service was out standing my driver really saved the day . He got their in a timely manner and girl was very pleased . Thank you. Thank you so much ??????
The worst corporation Mitsubishi sent out 5 tow truck companies and they all ended up canceling on me and finally, they found this business and got a truck on its way to help us.
It took 6 hours after being in a car accident and dealing with 5 other tow trucks canceling on me to find this company and i am very happy I found them. Excellent and quick service!!!
This company was dispatched by my insurance company after the original company they dispatched never showed. I was leery at first but they showed up quickly and the driver was polite and professional. He had to pull my car out of tight spot between other cars and did a great job.
After working a full day, I got off at 11pm only to find my car wouldn't start. After calling my roadside assistance, I waited... and waited .. and waited. Two tow companies cancelled with no notice. The entire experience took nearly 5 hours until I got home. I was rescued by Wayne of Copes Quality Towing who was the third company my insurance called -- he should have been first. The wait was less than 15 minutes. He managed to tow my vehicle to the right service company and helped me get home. Thank Wayne.
Showed up inside of a half hour. Ran some basic diagnostics to see if he could get us back on the road. In the end, towed us to a nearby mechanic and helped us get a rental car. Very fast, and made a terrible situation much easier
Highly recommended towing service. Wayne arrived to pick up my car within ten minutes and provided excellent advice immediately. If you're ever stuck on the road, this is the company to call.
