Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Harrisburg, PA located at 700 N 2Nd St. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Harrisburg resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road.
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What clients say about Firestone Complete Auto Care in Harrisburg (PA)
I agree with the reviews saying quick, reliable service at this Firestone location.
I needed the 20,000-mile service for an oil change and tire rotation. I called ahead to schedule an appointment and inquire if Firestone handled my vehicle type.
I was in and out in about one hour. I edited in the clean and comfortable waiting room.
Jake, Eric, and the other Firestone team members, thank you for the excellent car servicing experience
Thank you for giving me a Firestone $25.00 off services coupon.
I will be back in the fall for my vehicle inspection.
I have always had a good experience at this Firestone! Doug and Morgan are very knowledgeable and helpful, and I have never felt like I am being ripped off. Very reasonable prices. I will keep going for my car needs :)
On one inspection had to leave my car there three separate days. My last attempt to get my car inspection I had scheduled two weeks in advance. I dropped my car off at 7:00 am, then received a phone call four and a half hours later stating they would not be able to get to my car thus day.
I think I spoke with a Doug on the phone to confirm my appointment and services, he was super nice. In store, Morgan was great. He made sure I knew what was going on at all times and what my ETA was in addition to just being a kind person. Price was good, time will tell whether the quality of their repair is good or not! Will use them in the future, I overheard that they have master level techs on staff.
Great staff that can be TRUSTED. That is a big deal. They are my main me hanic and they really try to make sure my car stays in good working condition.
I found a screw in my tire and it was losing air very quickly. I called Monday morning and spoke with Morgan. He stated if I could get to the shop ASAP they could get it done today within 30 minutes! Jake was fantastic getting me all set when I arrived and Madison had it patched and had me in my way quickly as promised!
Had an amazing experience here once again! Firestone, Harrisburg is usually my go-to place for all my car troubles but they went above and beyond today! I had a screw stuck in my tire and they were able to squeeze us in right away. Shout out to Morgan, Jake, and Madison for their quick but efficient efforts in getting my tire patched up and ready to go. The customer service here is 10/10 which is just another plus to their already amazing and speedy services. Definitely recommend to anyone looking to get their car serviced.
Very poor communication. I requested 60,000 maintenance and an oil change but only received oil change. I was offered a sarcastic"have a good day" but no apology.
I take all my cars to the downtown Harrisburg Firestone for service. The service Reps are HONEST and RESPONSIBLE. They do their absolute best to deliver quality service at a good price. Doug and Morgan and Jake are fantastic.
Store manager Harris was extremely helpful with my last minute Accomodation and did a fantastic job in getting me in and out in no time. I would recommend this location for my friends and family!! Keep up the good work guys!!
I have been going to this location for many years and both Doug and Morgan are the reason I continue to go back. Others have come and gone but Doug and Morgan have stayed consistent and with that consistency has come a sense of loyalty to the franchise they remember you they take the time to know you and not just fake know you but really truly remember and know you! Doug and Morgan are a staple and an exceptional brand ambassadors! Without them Firestone would simply be another shop.
I am satisfied with the service that I received and quick service. I had to have tires replaced. The only complaint that I have was that I was told that the tires would be there on a certain day and they weren't! No one contacted me so I showed up on the day that I was told that the tires would be there only to find out that they weren't there as promised! That caused an inconvenience because I had to reschedule and bring my vehicle back! I was also told that I would be contacted when the tires arrived, but I wasn't! So I had to contact them directly. It should have been the other way around if you want a customers business and money. At this point not sure if I will return to this particular location.
I was aware that my vehicle had 2 tires with issues. I specifically requested a certain tire be done but they instead did the other one. The one I requested to be replaced was critical because it’s plugged and has a bubble on the sidewall. Instead they got the one that got a screw in it that was holding fine.
Not only did they try to charge me $400 for two tires when i previously got one for $75, but they also tried to get me to buy a third unneeded tire.
Before that instance they told me to buy parts and bring them back for installation. When i tried to bring them back to install is when they told me that due to liability they couldn’t install my parts.
Price was awesome. Installed 4 gigantic tires on my Raptor for less than $100. Added free bean bag balancing kit since the tires were too big to put on a balancer. Labor cost was super cheap, and love that they provide free lifetime rotation. Delivery from Tire Rack for my specialty tires was super easy. Delivery was fast and no problems. The staff, Andy, Morgan, and Jake were all super helpful, very nice, and pretty cool dudes. Thanks!
Morgan, Doug and Jake are amazing! (And the technicians of course!) The last appointment I had, my car battery needed replaced and they went above and beyond to take care of getting a new battery installed before the end of the day, even though they were very busy! Amazing customer service all around, great staff and reasonable prices! I've been taking my car there for years!!
My dudes Doug and Morgan are exceptionally awesome! This Firestone is my absolute favorite out of every one in the Harrisburg area. They always tell me straight up whether they will have my car done in a few or a few hours. Either way, I know my vehicle is in great hands. This is one of the more busier locations, but they are always cool and calm under pressure. Thanks!
The 2nd Street Harrisburg PA is the BEST Firestone Auto Care in the area. I called with a dilemma, they listened, offered knowledgeable suggestions. I feel like I can completely trust them. They fixed my issue and I was on the road again in no time. Doug is especially helpful and all the staff were professional and friendly. So very thankful.
The two individuals that I dealt with were extremely knowledgeable & helpful. When I booked the appointment the service manager Morgan provided me with excellent advice which I am extremely grateful for. When I arrived for my appointment Doug greeted me with a smile & got my tires changed in an extremely efficient manner. I highly recommend this location to any/everyone.
DON'T TAKE YOUR VEHICLE THERE OR YOU RISK PICKING IT UP WITH DAMAGE! I took my Jeep Grand Cherokee there and when I went to pick it up, I noticed that they smashed the passenger side front fender. And now, they are denying to take responsibility and fix it. They are CROOKS!!! I wish I could leave Negative Stars!
Literally can't imagine going anywhere else for my car work! The regular staff are incredibly friendly and helpful while being transparent and knowledgeable about repairing and maintaining my car. On the off chance that my problem isn't resolved, Morgan, Doug, and the skilled mechanics in the garage will do everything in their power to make it right. I'm not the type to rate much of anything, but Firestone Harrisburg deserves the 5 star distinction.
Well Morgan Harris got me in on a Saturday. My Acura had 2 front tires that needed replacing. My brakes were also causing a hard shudder at speeds above 50 mph. I got a confirmed price, plus Morgan had included 3 special discounts I didnt even know about! My Acura handles like a new car and Morgan informed I should include a wheel alignment since it was slightly off. I'm very satisfied with the service at the Downtown Harrisburg location on 700 N 2nd St!
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