I have a new mechanic! Do you have any idea how hard the good ones are to find? Guys you made this girl so happy, fixed my tire issue, inspection, oil change and replacement of a rear window wiper in under 2 hours, so incredibly friendly outgoing to explain a minor change and so understanding of someone who had to wait while they worked. Need a new mechanic? THIS IS WHERE YOU NEED TO GO. Thank you so so much!
The people at Hampden Automotive are awesome! My car wouldn't start at 5am one weekday and I drive 2 hours to work. I called them at 5:20am to see if they could help me and someone came out at 5:45am to look at my vehicle. It needed to be jumped but I also needed a new battery. They told me to drop it off at the shop. I moved here a few months ago so no family or friends to help me. They loaned me a vehicle so I could get back home until it was fixed. Great customer service and they go above and beyond to help their customers! Reasonably priced mechanics and they do a fantastic job! I highly recommend them to anyone who needs a mechanic! I am so grateful I found them!
I can’t say enough good things about this auto repair shop! They truly saved my life today. Not only did they help me find the easiest and most affordable solution to fix my car, but they did it without ever compromising the safety or reliability of my vehicle. With the holidays approaching, their honesty, compassion, and willingness to go the extra mile meant the world to me.
I dropped my car off on Monday afternoon, and barely 24 hours later it was completely taken care of—fast, efficient, and stress-free. Their service, communication, and genuine care were absolutely top tier. I’m beyond grateful for their efforts and wholeheartedly recommend them to anyone who needs trustworthy, quality auto repair.
Ps I worked directly with Chris, Amanda, and Judith. They were all exceptionally attentive to my needs and did the absolute best to communicate with me and help me with my situation. :)
Just WAN a say criss was so much help my truck broke Down was on my way to florida did not know what to do he save me help me get my truck into a shop the next mornining í will recoment hampden automotive to anyone in this área thanks againg criss
Highly recommend Hampton Automotives! Their customer service is impeccable. Matt gave me excellent service from start to finish. He kept me updated the whole time on my vehicle and made the entire process smooth and stress-free. I was given a loaner car and told up front about the credit card machine that charges because a lot of places won’t tell you that! My car is now running like a deer. Highly recommend this place and will definitely be back.
Got me in fast, I broke a pin on the rear caliper of my 2013 VW Passat during a home brake job… they got me in quick and fixed my mess the next day and at a fair price. I highly recommended Hampden Automotive.
I woke up after a bad storm to 2 inches of water in the driver floor of my car. not knowing the extent of the issues, I began calling around to see if anyone could get me in that same day to look at it. Hampden Auto got me in that same day and fixed my clogged sun roof gutters within 20 minutes for no charge. I will be giving them my business again, thank you so much for helping me out!
Hampden Automotive is the most reliable, honest and trustworthy auto repair that I have ever seen. They diagnosed and completed my car the same day! I most highly recommend Hampden Automotive Mechanicsburg, PA.
I’ve been going to Hampton Automotive for 4 years, and they are phenomenal! The team consistently goes the extra mile for their customers. The staff is always professional, helpful, and takes the time to explain the work being done on my vehicle. Everything is completed smoothly, and the team is friendly and welcoming.
These guys are the best! I had a slight issue with my car hesitating on the start. They fit me in on my day off and handed me a key for a car to drive so I wouldn’t have to Uber home. As it turned out, there was nothing wrong with my car. No charge for checking it out. I’m really impressed with their honesty and the service they provide, so I’m telling anyone who will listen. My whole family will be going here from now on!
Been coming here for yrs and I've never had a single issue. Their prices are great, the auto service and customer service have always been outstanding. They've always been upfront and honest, never tried selling me on a service I didn't need. I would recommend this place hands down over anyone else. Appreciate the service!
Trusty mechanics right down the road! They are fair and will make it right. They even checked out and cleared my check engine light free of charge! Why take my car anywhere else? These folks are simply excellent. Thank you!
So I called right when my ac went out in my 2010 Hyundai sonata and they got me in the same day when they were already slammed with customers to get my car in for a diagnostic they got everything taken care of so fast and fluently and I couldn't recommend this shop to enough people they will always take care of you to the Best of their abilities and then some so if you're looking for a shop look no longer this is the place for you thanks again Hampton automotive and towing
I've been using Hamden Auto since 2013 when they were at the old location. I drive older vehicles so I depend on a reliable mechanic. Not sure they are the cheapest but time is money and you get what you pay for. I appreciate that they always communicate before work is performed.
This was a terrible experience, I believe I was overcharged and the employees there showed little to no interest in getting back to me. I went there for a state inspection at first they tried to charge me for a minor electrical problem that had no relevance to the state inspection and I declined that. They went on to say I need a new seatbelt that they can order for me. On the phone when I asked the estimate of the seatbelt I was told around $225 for the total. After I got there they charged me $473 total for everything and they charged me for a seatbelt of $260, even though I see seatbelts that fit my car for around $125. They neglected to tell me that the $225 did not include "labor." The entire time I had to follow up with them even though they sad I would get a call when my car was done. I did not receive a single call from them for any updates, placing the burden on me to call them every step of the way. When the seatbelt was ready, the person at the desk even had to ask me what the estimate was because they were unprepared even though they said my car was ready. It was an unbelievably frustrating and costly experience. I highly recommend going somewhere else in the area, there are many places that can do inspections. I will never be going back to Hampden Auto.
Was in a crappy suitation 50min away from home. With a slashed tire and no spare. My towing service had me waiting for an hour. Owner came and scooped me up in 15 min and even tho the roadside assistance told them I didn't need a ride.. I did. Without much thought he let me hop in the truck and got me home safe. Talked the whole way home. Great guy, looking out for someone in need. Will recommend or use again if I'm ever in the area. If you see this thank you again.
Our family has trusted Chris at Hampton Automotive with all our automotive service needs for over 20 years! They are quick to schedule, trustworthy, and friendly! We always recommend Hampton Auto to our friends!
8/20/2024 I wish I would have taken my car here sooner! The entire experience with this shop was fantastic! My car warranty had finally expired and I was looking for a local shop to take over my car repairs and upkeep. Luckly, I found Hampden Automotive! From the moment I walked into the shop I got that warm and fuzzy mom and pop shop feel. The General manager, Jamie Sounders shot the breeze with me to tell me all about the business and how they could take care of me and my automotive needs. I also spoke to a couple of the mechanics whom were very knowledgeable as well as easygoing. Just my style! I was very pleased at how quickly they got the job done and how reasonable the price was! Honesty and integrity can still be found in the industry with this company! I am now a loyal customer for life!
The team at Hampden Automotive is GREAT! Amanda was super friendly and kind when I called and when I dropped my car off. They were very reasonably priced. Dropped my car off around 9 and picked it up before noon. I would absolutely recommend them to anyone!
Great experience with Hampden Automotive. Took my daughters car there because I could not diagnose a noise issue. They took the car out, looked at the suspension and felt there was no issue to be addressed. They could have easily made something up and charged me and I would never have known the difference. This is an honest company; I would highly recommend to anyone looking for a mechanic/garage that is ethical.
I absolutely love this garage and the staff here! They do great work and are very friendly and accommodating. I have never had a bad experience. Today, they fit me in last minute to help me out in a jam. Highly highly recommend!!!
Called in on Thursday to Make an appointment for inspection and was told they would be able to get me in first thing Monday morning. Once I arrived I was greeted with a hello and smile. They took my name and information, I handed over the keys and came back about two hrs later. It’s nice feeling your business is appreciated and they were very quick with getting me in and out. I love when I am able to get in and out of places due to only having one vehicle at this time. Great job !!
Jamie and the team at Hampden Automotive provide some the of greatest quality and care I have ever come across when it comes to auto repairs. I bought a car that ended up needing a lot of work right away and Jamie was extremely helpful in helping me figure out what needed to be done. Not only that, but they went out of their way to serve me and help me afford the repairs that needed to be done. I never felt pressured by them or like I was being cheated at all. They were straight forward, fast, and kept their word. I had a few issues after the initial repairs but they took the car back and fixed the issues at no extra cost since it was something that they had just worked on. The has been running really well now and I’m so grateful for Hampden Automotive. I HIGHLY recommend going to Hampden Automotive for any automotive needs you have. The team will not only help provide answers, but they will provide you with all the information and NOT pressure you at all. They are fair and CARE about their customers! I will be going here for YEARS to come as long as I’m living in Mechanicsburg. Thank you Harpenden Automotive for your outstanding customer service and quality work.
I called in the morning after experiencing my car running hot and the temp guage in the red. They were able to get me in the same day. Jamie greeted me when I walked in, immediately took my keys and checked out my car. They filled the coolant that was over 1/2 gallon low and topped off a few other fluids. They were quick and efficient and didn't charge me for their time or the fluids they used in my car.
They were kind and considerate. And we will definitely be returning for service in the future!
i was visiting Pennsylvania from New York and saw there was a screw in my rear tire. Oh my gosh, what to do?? i googled automotive places near by and saw that Hampden had good reviews so that is where i went. i was not disappointed. turns out, i needed a new tire which they quickly searched around for a replacement tire that was comparable to the one they were replacing. Very happy with their service and they are very nice people as well! highly recommended!
I initially took my car to Hampden Automotive because it was convenient but I continue to go back because of the great experience I always have there. The staff is always friendly and helpful. I always understand what is going on with my vehicle and the time it will take. They are always able to service my vehicle in a timely fashion and I've never been surprised with extra charges or delays. Their prices are very fair and their work is excellent.
May 28, 2020
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