Leonard's Auto Service in
Cochranton (PA)

Warning ⚠️ this place is GREAT!! Amazing customer service! -poliet -warm/friendly - excelent communication -flexible -knowledgeable -professional -transparent -affordable *came in lower than another shop quote (even had an extra item added to invoice and was still lower) Leonards Auto checks every box! Its refreshing to have found a place that goes above and beyond. They worked with my schedule, informed me of their process of repairs, payment options and answered all my questions with no hesitation! Even assisted with a small issue mentioned day of! I like that they do a look over before servicing to ensure everything is in good standing before proceeding. To me this is a big perk, I have peace of mind everything is all good and working efficiently. **They also call you before proceeding with any repairs needed and give you the cost at that time so you can approve the work [worth mentioning they also stayed in line with quote they gave upon making appt]. Most times I always have to ask and follow up, sometimes more than once for pricing or an update on status, but Leonards understands the assignment -great communication! Very thankful that Dars Undercoating recommend them for alignment! Many Thanks to the Leonards Team! Keep up the great work 👏 Sincerely, Happy Customer 😊

Disappointed. They've always been a bit pricey, but over $400 for a simple fix is outrageous.

I believe Justin was our towing technician today. It was definitely a challenge due to our location and the issue with our vehicle. He was amazing, professional and friendly. Got the job done. I highly recommend this towing service.

This incident happened on February 9 2025. I have given Megan Hays (Owner) serval chances to admit to fault like a responsible human being through my insurance company, her insurance company, and the Pennsylvania State Police and she has refused to do so, I'm going to let the truth be known. I feel this company is very dishonest,disrespectful, reckless, and uneducated! So my husband and I decided to go to dinner at the Creekside Bar & Grill Inn, and as always, we check on camp for falling trees. So, on the way, we also check on a Blue Herron that hangs out in the creek at the bottom of Creek Rd. All went well until we tried to leave. Going up the small hill was not an option after serval attempts it was a sheet of ice. We had been thier 3 hours with very little cell phone signal. I attempted Tripple A serval times with no success. My husband decided to walk on West Creek rd a truck drove by and offered to help for a signal. My husband called my brother in law to come get us it was getting dark, and the road was dangerous. I had gotten up the hill as far as I could go and had pulled over as far to the right as possible. We made the unconscious decision to lock and leave it until daylight because of severe conditions of the road! So from 8:30 pm till 1:00 am ish. The state police received a call from a passer-by, and the officer checked on my Dodge Nitro and confirmed that my vehicle was the only vehicle down the hill. The officer calls Leonard's Auto Service & Towing, which is closed and wakes up Megan and her crew of incapable tow drivers. Which I was not unaware of ! So, first thing Sunday morning, I put the ticket in to Tripple A on the app I get a text message stating my vehicle will be arriving at Leonard's Towing by 10:55 am My first thought was I hope no one was hurt and all went well. Then I received a phone call from Megan stating this is Leonard's Towing, and they have my vehicle and was irate because she was woken up and was made to recover my vehicle, I apologized and hoped no one was hurt, as the rant continued she proceeded to tell me that they had gotten the flat bed suck, and had a difficulty with the entire ordeal,relieved no one was hurt & it was no longer down the hill. I was told they're closed Sunday to call back Monday morning, now thinking I was getting my Nitro Sunday morning meeting Tripple A at the site, because I just needed towed up the little hill and going about my day but no! Now my purse is in the nitro, which has my work keys, so I had my husband called Megan back and asked her if I could come and get my keys I clean the banks here in town, she said no! Okay, no work Monday. Now It's Monday morning. I didn't call and went there with my sister and was rudely given a verbal estimate bill of 1,040 for a tow I actually had nothing to do with and was charged for their own mishaps at the site. She refused to bill Tripple A, and I was told they would need to reimburse me. So, at this point, Megan leaves for an appointment? Okay. So I went out to my sisters car to discuss the situation and called PSP about this towing incident I decided to pay cash went back in, to get specifics on the total in writing, and the coworker had to place a call to Megan for permission to give me a paper bill. So now the coworker wants my I.D. because and states that they don't know who owns the vehicle and I could be anybody(what)? So now I need my purse out of the Nitro, and she placed another phone call to Megan to get permission to get my purse out of my vehicle No! I was told, and she will get my purse, a total stranger! So when I gave her my key to get my purse, which she did, she was instructed to keep my car key and not give it back. We left went and got the cash paid the bill. Megan returned. When my vehicle was brought around, it had 2,400 worth of damage. Megan stated it was like that, prove it. It was not like that! I would NOT recommend this company to anyone! I knew then why she never let me get my personal belongings! I didn't even know if I would be able to drive home! Wow!

I was connected with them through my AAA call. I am sitting in the middle of a main road stuck. I called the company back after waiting for around 40 minutes just to ask for an ETA on the tow truck when Morgan answered the phone with a horrible attitude and continued to say it was on Route, and when I asked for a guesstimate since I’m blocking a main road, she continued to snip at me saying it was “on route” then proceeded to call triple A and CANCEL my tow truck when I asked to speak to someone else in the shop. So now I have to wait even longer for another tow company to be contacted. Horrible attitude and horrible service.

I cannot recommend this company more. I called them at 8pm sobbing because my battery/alternator gave out on the highway 79. The person that answered my call was so sweet and helped me to calm down and sent a tow truck right away. The tow truck driver was also very kind and calming. They got me off the highway within the hour. I cannot thank you all enough.

This company went above and beyond. My son was stuck on I 79 and they got to him within 15 minutes. They were polite they were thorough. I would recommend them 100 times over. I wanna thank them again and again.

My car broke down on I-79 Sunday around noon. Was traveling home to Erie with plans to attend Bills/Chiefs game in Buffalo at 4:30 p.m. Tim S. quickly came with a tow, drove my fiancé and I home, and sent us on our way before taking mg car to the shop. I was in my seat at Highmark Stadium shortly after kickoff. Could not believe it. Tim was friendly, professional and helpful. Thank you to Tim and to Leonard’s for an evening I’ll never forget!

They must have been busy because I had to wait over an hour for a tow. The driver was friendly and courteous. I'm glad I double checked where he was towing my car to because he had the wrong business name down. They are a bit on the expensive side but at least my car was delivered safely.

We were on our way to Orlando for a family wedding. Our vehicle broke down on the interstate in PA. AAA sent a tow truck from Leonard's Auto Service. The driver, a very courteous, polite, conscientious, professional young man, took excellent care to get us safely to the shop. We were very tight on time. I called the office on the way and the parts were there as promised. Our van went directly into the garage on our arrival. This company saved the day. Everyone who worked there was superb. They even called us the next day to follow up and make sure we got to our event on time. Great customer service. I wish we lived closer. Highly recommend this company. HUGE "THANK YOU" to everyone at Leonard's.

After a horrible start to a Saturday morning with my truck not starting, one phone call and Leonard’s was on their way to help! Driver Tim S. arrived promptly and was very helpful throughout the whole process. I’m very grateful for the services they provided. If I could leave a 10 star review I would! Will definitely recommend their services and use them in the future if needed!

I had one nice tow driver a couple years ago. I got another one last year that was super rude. I recently called there office to asked a question about a vehicle that was impounded there ( it’s my mothers car she was in ICU and they were aware of our personal circumstances) any person I’ve spoke to on that matter has been super rude and all I was asking was the cost nothing more. I literally paused and asked this women why she would be so rude to a costumer and she continued with being rude. Unfortunately for her sake I accidentally showed up to her office instead of the impound lot first and her face was flush and tone of voice completely changed so something tells me she knows she shouldn’t taking to people like that either. I will personally not be using there service again even if dispatched by AAA I will refuse them and I will strongly NOT being recommending them to anyone in the future. I assume the only thing keeping their review rating up is having their family and friends do reviews for them to combat the real ones.

My daughter drove my car up over a boulder and called AAA. Leonard's sent a driver who realized that moving the car with just his truck would likely cause more damage and called for a second to help out. They managed to lift the car and move the boulder, lowering the car safely and preventing significant damage. They were also incredibly kind to my daughter, who was pretty shaken up as this was her first incident and it took me more than an hour to get there. They even helped us roll the boulder back into place when we were trying to clean up the mess. I am grateful that such a kind and careful person was there to take care of my kid and my car!

Brandon was possibly the best towtruck driver we’ve ever had. Bright upbeat knowledgeable. Great communication. Easy to give complex directions to. Was very helpful, pointing us in the right direction on troubleshooting our car. Thank you once again Brandon!

While on a day trip, my engine overheated, and AAA Roadside Emergency Service dispatched Leonard's for us. They were responsive and gave us an accurate ETA. We were lucky they could accommodate the request to travel about 70 miles, so the car could be dropped at a repair shop within walking distance of my house. The driver, Tim, was professional and friendly. They sure bailed us out!! We would have been trapped in an unfamiliar rural area after dark.

Last weekend I found myself in a major bind when my muffler detached on my return trip home to Canada after visiting relatives in PA. I was already an hour away from my family, 2.5 hrs from home, had my dog with me, and it was a Sunday so it seemed like everywhere I called was closed. My muffler was literally dragging on the ground, so driving wasn't an option. Needless to say, I was stressed beyond belief. My relatives sent me a link to Leonard's, figuring someone would be there because of the tow service. Thankfully, they were right! I waited about 45 minutes, which to me was nothing if it meant getting someone to come out that day. The tow driver (I believe his name was Nicholas) arrived and suggested that he try to wire up the muffler to the car so I could get home. He went in with me to the local Autozone (where I was parked) and tried to look for something to wire it up, which, strangely they had nothing. By now, one of my relatives was on the way to me, and was able to pick up some mechanic's wire for him to use. The tow driver was so patient and never made me feel like I was being an inconvenience by asking him to wait. Once he had the wire, he got right to work. I don't even know how he managed to get under my car far enough to wire the muffler up, but he did it, and the muffler held up for my trip home. Him being able to do this on the spot was a lifesaver, and I was able to get home the same day. Thank you so much for helping me during what was a very stressful afternoon. Outstanding service.

Should have left this review a few months ago but life’s been busy! We unfortunately found ourselves in a position to need a tow in the middle of the night this past April after hitting a deer en route from Brampton, Ontario to Florida. AAA connected us with Leonard’s Auto Service for a tow and we are so glad they did! Our tow truck driver was friendly and helpful (I believe his name was Chris), and he towed myself, my husband and our two young children to a hotel in Meadville. This happened in the early hours of a Saturday morning, and pretty much everywhere was closed. We had to decide where we’d have our vehicle go to for repairs, and based on some reviews we asked our insurance company to have the vehicle taken to Leonard’s to wait on an appraisal and possibly complete repairs if it came down to it. The next gentleman who came to pick up our vehicle from the hotel that Monday was equally friendly and helpful. Given this was an insurance situation, there was a lot of back and forth…for about a month! I cannot say enough good things about Tanya. Of all the people I had to deal with through this entire ordeal (multiple people with our insurance company, AAA, car rental reps, hotel reps), Tanya was by far the most level-headed, kind, informative person who helped me feel at ease about the process and helped lay out what our best options were. I was actually disappointed to learn our vehicle would be leaving their possession and I wouldn’t have Tanya as a point of contact any longer! While I never want to find myself in need of a repair shop in PA (many hours from home) I would use Leonard’s again in a heartbeat! If anyone is reading this review and is in that area, you won’t be disappointed with Leonard’s staff. Thanks again to Tanya and our two tow truck drivers for everything!

Tow Service for my totaled SUV //// This review is long overdue! Leonard’s Auto Towing was absolutely amazing. My vehicle was totaled by no fault of my own and I was absolutely in shock of it all. Leonard’s representative arrived and was very professional and explained everything he was going to do with my destroyed SUV. This included where he was towing it to, how long I had to come get my personal items out (before the insurance company took possession of it) etc. The service I received from Leonard’s certainly helped make a horrible auto wreck, an easier process. Thank you to the professionals at Leonard’s! Highly recommend.

This is the second time we’ve used Leonard’s and both experiences were great. Polite professional and prompt. Waited almost 3 hrs for our insurance roadside assistance to never send us a tow, called Leonard’s and they were there within a half hour. Would recommend and use again.

My husband and I were very impressed by Leonard's Auto Service and Towing. They came to our rescue when we were passing through on our way to a vacation. They towed and repaired our vehicle. Very professional and friendly staff. They did an excellent job from start to finish!!!!

Leonard‘s garage could not have been more helpful in a very difficult time for me. My JetSki trailer had a flat tire and Leonard was originally dispatched by AAA to come help me. There was some confusion but the next day I was recommended to give these folks a try to work on my trailer. Megan and Mandy were very helpful in the office and Travis their tow truck driver went and retrieved my trailer from another tow company’s lot and brought it over to their shop. The folks over there worked diligently and hard to get my trailer back to me as soon as possible and worked with me. They were very professional and thorough. They also cut a few discounts for me and when the trailer was done they physically took me into the garage area and explained what they did and how to prevent any further damage and precautions for preventing further incidents. I could not be happier with these folks. If you need anything done to a trailer or your vehicle these are the best and honest good people between Pittsburgh and Erie. Highly recommend them five stars don’t go to anybody else but Leonard’s and Leonard’s only.

We were driving home from Florida on interstate I 79 close to Meadville Penn. when our car overheated and either blew the motor or head gasket. We tried calling a few tow companies with no success, We contacted the State Troopers and told them our situation and they got Leonard's auto and towing for us. Leonard's took us back to their garage and transported us to a uhaul site that was a half hour away for a rental since there are no car rentals around that part of I-79. We knew the car was beyond any expense we wanted to put into it as we would have been looking at engine overhaul and the car had 150 k miles. Leonard's made a fair offer to buy the car that we all were happy and waited for me to send them the Title. We want to thank Tim our tow Driver and Megan one of the owners for going above and beyond. This type of customer service is a rarity in this day and age. So if your ever in a need for a tow in this part of the state take note of this company. They saved the day for us. Kevin Jones Rochester New York Thank You

Highly recommend! I was initially provided services through AAA with Leonard's Auto service. Their driver was very kind, efficient, and I felt safe once they got to my spot on the busy highway. He quickly helped change my tire to my spare and got me back on the road. After he changed my spare, I called the shop to see if they were able to patch the tire that was flat, and without any questioning, they told me to go ahead and bring it in and got it done in a timely manner! Although I'm not local, I will be recommending their services to the people that I know in the area! Thanks for your help!

Excellent service . Tow truck driver, Tim, was very friendly, kind, and professional. He made me feel safe after being stranded on the side of the road for almost 2 hours waiting for a different tow company. He got there very fast after I called them. Megan, the office lady, was very kind and helpful as well. Great company with reasonable prices! Hope I dont need a tow again, but if I do, will definitely use them!

We had a "Blow out" tire on our travel trailer along I-79. It sounded like a bomb went off! I called numerous towing companies and got responses of: we only do commercial vehicles, we don't do interstate work d/t liability, we're too far away and finally - throw a 4x4 under your camper and do it yourself. Meanwhile the traffic passing by was rocking us and the camper side to side... terrifying! Leonard's towing was the ONLY one who offered to help. Megan went out of her way and dispatched 2 trucks to ensure our safety and their drivers! Tim arrived 1st and proceeded to change our tire. Jason arrived minutes later with the 2nd truck. We were safely on our way in no time. We are soooo thankful for Leonard's towing and their caring and capable staff!!! P.S. - move over when you see a vehicle on the side of the road. We fully understand why now

I highly recommend Leonard’s! They towed my car from an accident. They all were very kind. When I came to get some of my belongings, they were very compassionate and showed great empathy. They kindly helped me get my license plate and talked to me about what is likely to happen and answered all my questions. My two children (3) and (5) were present. I had no other choice to bring them, but was worried what would happen when they saw mommies car. The staff gave them popsicles, engaged with them and made them laugh. Thank you Leonards for going above and beyond! From towing my car from scene, to my car being deemed totaled and the process of releasing my car, Leonard’s has followed up with me and communicated with me. Your entire company brought me ease during a very traumatic and difficult time. Thank you!

I would recommend Leonard's Towing anytime you need this service. The young man was very careful with my car. It was a hot day he offered me water. I can't commend him enough, he was courteous and professional. We had a nice conversation which passed the time until we got to the car dealership. Thank you for your service.