What clients say about Klischer Motors in Aristes (PA)
As a bratty 21 year old I had a bad experience with this company that was my own fault - as a grown 36 year old I had the BEST experience with this company today. I sincerely apologize for who I was 15 years ago, and I’m so grateful you towed my car tonight. Your work ethic spoke for itself when I got the chance to ride with you.
Horrible service, they refuse to come up any road that isn’t a main road, which id understand if the road was full of parked cars and they had a flatbed, but the side road was completely empty besides my car getting towed. When I got annoyed after she was watching me push my car by myself and asked why she can’t just drive up the alley way she can easily fit, she turned around and told me to get someone else to tow it. So unprofessional, and she’s the only lady who answers the phones so there’s no way to even report her. Pathetic work ethic on there part, if you can tow a vehicle in an empty alley way maybe you shouldn’t be a tow truck driver. I’d be upset too if I was a 60+ year old women still towing cars to make an honest dollar that’s pretty pathetic so I guess I shouldn’t go too hard on her, life already has.
Luckily I got stuck at my aunts for Thanksgiving day so i wasnt worried about time. But I needed my car towed back home which was 127 miles away. Being able to get someone to be able to tow on a holiday that far is extremely greatful. I still don't know what to do with my car. But klischer motors was extremely appreciated Thanksgiving day.
You will not be forgotten.
I will leave a 3 star at the moment I had my vehicle towed 🤷♂️🤷♂️🤷♂️ Supposedly 🤷♂️🤷♂️🤷♂️🤷♂️ the other night long story short I would definitely like to talk to the owner because AAA already started an internal investigation and talked to the PA state troopers, I talked to the tow truck driver amoung others the night of the tow and i said i didn't want the van running or driven the reason for the call and informed it has a tracking device on it and know everything it does i did save the screen shots tracking information and text if this isn't properly handled im more then welcome to share the information i have but at the moment not very happy and waiting a phone call and to top it off I call AAA the next morning and they asked if the car was even towed because the ticket was still left open / not completed
7/7/24 I see you finally replied it was a AAA call my main problem was the vehicle was driven and not towed like it was suspended to be by your company I'm more then welcome to share the GPS tracking info with you / the owner it was supposed to be towed from a friends house to a garage my nabors business the police was not involved with the towing of the vehicle it shows it was towed about 3 block the the vehicle was started and driven the rest of the way I personally thought it was weird that your employees where asking me if it ran and drivable if it had valid tags and insurance on it but like I said I will be happy to share all the GPS tracking info with you
Horrible driver. Cut us off while we were going straight and he was in the wrong lane. Almost pushed my car into the bridge. Then gave us the middle finger and swore obscenities at us telling us we were in the turning lane and should have made a right to rt 100. When I called the company because he didn't even know how to roll down his window, they said oh well. AAA can do better than using this company. Nothing political but also yelled at me .. you must be a Biden supporter. ???
My Daughter's transmission went out called klishers and they were at the location quick. Very professional great people if you ever need a tow give them a call
Experienced a transmission failure while towing my atv’s. I was stranded 275 miles away from home. Martha and her team responded to my AAA request, coordinated picking up my vehicle, and towing it to my local dealership back home. Martha was very professional and courteous throughout the entire process. A+ experience all around!!
I simply cannot say enough about Martha and the Klischer Motors towing company.
Dec. 22 we were in an accident while traveling and had our truck towed by another AAA recommended company who double charged us, ignored phone calls for days, told us time and time and time again they would tow our truck back to our house and never did. (But continued to charge us storage fees).
Eventually, on Dec. 28, we gave up on them and insisted AAA book us with another company. Enter Martha.
With us several states away and our truck stuck in Pennsylvania, Martha called us and arranged the tow back to New York within an hour of us contacting AAA.
She communicated with us every step of the way -- the first call when the tow truck was dispatched, then when it picked up our vehicle, lastly, when they deposited it safely in our driveway in New York. The round trip was over 300 miles.
She even had the driver take photos of the vehicle and send them to us for our records.
The whole ordeal with the other company was incredibly distressing, but working with Martha could not have been easier. Her crew was incredibly kind and understanding of our predicament.
While I hope to never need their services while traveling through the area again, if I do, I would INSIST on working with them.
AAA sent this company to me and the woman was very rude, we had a problem with the vehicle owner's papers and he was on his way and they left 2 minutes before he got there. I will never use their service and I will never recommend them ...this is not the first time I've had to deal with her rudeness.
Our car left us sit 2 hours from home and for whatever reason the AAA towing companies nearby didn't accept the call. Klischer Motors, about an hour away, headed for us. When they arrived they were were very accommodating and friendly and our car was hooked up quickly and safely. The driver was fantastic- he drove responsibly with our car in tow. We highly recommend Klischer Motors!!!
Update: I was frustrated with my tow situation when I wrote my original post. AAA had put me with this business for towing, but they could not get to me. I give Martha credit for following up with me through text messages to make sure AAA handled my situation with a different towing company. That shows she cares about her customers. Thus, I have updated my post and changed my review to 4 stars.
Original post: I would give zero stars if possible. Martha is rude and unprofessional. This business should NOT be affiliated with AAA. I would never ever use their towing services. Horrific experience is not strong enough to describe my interaction.
I got stuck in a ditch on a pole line (don't ask), and once they got to me (AAA is a whole other issue), it was a relatively quick rescue. I was stuck good, and with some creative finagling they lifted, rotated, and pulled my vehicle out safely.
This company is absolutely, by far, out standing in every sense of the word. The service they provide is remarkable. They are very knowledgeable and friendly and made a distressing situation bearable. Martha and Dave went out of there way to see that I was safe and warm during my auto engine problem until my car was towed to be repaired. As a medical professional, their kindness and selflessness has restored my faith in humanity.
Terrible! Very rude! Didn't answer phone and when she did was very rude and hung up on my daughter and I. She didn't tell me where my car was towed. I had to search myself after AAA HELP. She led me on for three days when she could have just told me from the start. I would hope to never ever use them again!!
Very professional service and clean truck. David was very courteous and we had a great chat during my 140mi tow. They have reasonable rates and I feel very confident with their handling of my car. I wish I could give them more than 5 stars! Keep on trucking!
I don't even want to give a star to these people with how absolutely disrespectful the lady that answers the phone is. She mocked me for trying to pay at least something on the towing bill, that I had with them. Then while on the phone with her trying to pay at least some on it she threaten me with the police and to come tow my car when I was trying to make a payment to the bill. I would never recommend this place for anyone. She said that if she was there when I was getting pulled 5 foot out of the mud and I couldn't pay the 200 up front which I can't I'm a single mom working as many hours as I can to be able to pay all my bills I have put now a total of 105 to that bill it is outrageous how unprofessional she was on the phone.
Was towed from a AAA call I placed. Cannot thank the folks at Klischer Motors for the excellent service when my engine seized. Dave was my tow driver, he was very friendly, and held everything very professionally. The truck was new and very clean. If I could give them six stars, I would. HIGHLY recommend.
My daughter was in an accident and her vehicle was towed here, not by choice. Before we could even get out of the car, an older woman, Martha Klischer who runs the place started harassing us about payment. We didn't even have the car looked at by our insurance company. She wouldn't let my daughter get her personal effects from the car...her book bag, clothing, etc. Martha told us it was "her property now" and immediately called the cops. Thank god, because my daughter went in to ask her why she's withholding her stuff and Martha pinned my daughter up against the door and slammed her against it twice! The cops were called and and pressed assault and harassment charges against this woman. And they're an AAA towing company? Give me a break. I would stay clear away from this place. The most professional place I've ever been to or dealt with. Martha called us names, flipped us off. It was disgusting. If you have to deal with them, bring a police officer. The only reason they get one star is because I can't post it without a star.
