What clients say about SNG Service Center, Inc. in Nesquehoning (PA)
Had my inspected was very nice and friendly. Took our daughter car for oil change and inspection. Then my daughter took her car in for squealing noice and Scott fixed it in a very timely matter .
Very knowledgeable and will not have to worry about getting ripped a new one. Of its a fix you can do yourself he will tell you how to instead of gouging you on it. I will not take my vehicles anywhere else to have work done on them. My son's BMW went from needing $30,000 worth of work to around $5,000. Yeah that's right you read that correctly. I mean it definitely needed work. But that difference is astonishing. DEFINITELY go here if you need your vehicle worked on
Wonderful experience. The people are wonderful, the mechanic knows exactly what he's doing. And the receptionist was so incredibly sweet. My car was diagnosed, fixed, and inspected at an incredibly affordable price. Will absolutely be coming back anytime I have car issues, and recommending this business to my family and friends.
Excellent service!
The honesty on my first trip made sure I will be a repeat customer with all our vehicles
Won't sell you anything you don't need, very transparent, and excellent communication.
There's a reason they always have customers, it's earned. And the wait times for an appointment are still somehow less than slower shop's. Can't beat that.
Good people and quality work! Local family business and good prices. I have been coming here for 10 years and bring all my vehicles here and never had a problem...
Got inspection done. very Professional and quick.
Got there and within 15 minutes they had the vehicle inside and serviced.
Would highly recommend to any one
1 star is too many.
Called the office to change the type of service appointment that I needed for my vehicle and got told by the office ladies that it was "ridiculous" (her words) I was calling to change the service that I needed on my vehicle because the service that I now need is going to generate less income for the company. She was rude, inconsiderate, and short. It is not your customers fault that your company does not charge fees for things that it does. I am new to this area and this is my first experience with this company and I am grateful that I did not have these people working on my vehicle because they are more concerned about income then quality of service.
I had my van fixed and back on the road in a couple hours. The owners were very kind and took the time to explain everything to me and assure me that my van was in good hands.
I’ve been going to Scott and Gina for years now. As a person who has only owned used cars and puts many miles on my cars due to my freelance work I absolutely trust them not only to be honest and fair in their diagnosis and repairs but for all advice on buying and maintaining vehicles. When you have a good mechanic (like a good doctor) you don’t make changes and just last week I had my car towed well over a hundred miles because I didn’t want anybody but Scott to diagnose what the problem was. They have also always made every effort to accommodate me even when I know it has been inconvenient for them. I anticipate having a friendly working relationship with SNG for many years to come.
Is my go to garage. Good honest service. Prices are reasonable. Name stands for Scott n Gina. Literally a mom and pop shop. Very friendly and good service. Never had an issue and have been here a bunch.
Scott and Gina will take care of your car and you will not be sorry you did business with them ......This comes from one very happy customer !
John Maurer
My appointment time was spot on, work done in a very timely fashion, they took time to tell me everything and answer my questions. I saw only professionalism and people who knew what they were doing. I will return when their services are needed.
I always love going here. The people are always very friendly and they know what they are doing. I have never had any issues and you cannot beat their prices!
Great fast service, i called at 9am took my car at 10am, they did my oil change, inspection, rotated tires, and had my car ready so i could make it to work at 3pm.. Thank you for all your help and great service.
The mechanic is a nice guy and does great work. The lady in the office on the other hand is very rude. I will be taking my vehicles elsewhere from now on.
Gina and Scott are a great team, We would not take our car any were else, honest, Scoot is a great mechanic and tells you like it is and what you need .Can not find a better garage than this one.
From the moment I made the call, till the moment I picked the car up, I knew I got the right place to service my vehicles. Nice from the start. Greeted me, conversated a bit. Car was in at 9am and was out and running great at 5pm. They even answered all my questions with no hesitation. Honesty is what I want from a auto garage. They were not only honest about my vehicles condition, needs, and repairs, but also made suggestions and were very fair in pricing. Not cheap like a street mechanic but also not expensive like a dealership. I'm happy, SUV running great and I will be using SNG for all my vehicles from now on.
I have been taking my vehicles here for several years now. It is a family owned shop. The mechanic is very knowledgeable and Gina in the office is friendly and helpful. They stand behind their work.
The friendliest and most fairly priced auto shop around always a pleasure going to get work done..... Never disappointed by the service or the prices..... Fast friendly and affordable couldnt ask for a better mechanic and Gina is the absolutely sweetest
Very professional group, quick service and spot on every time. Very surprised to see a lack of reviews on here, so glad to leave my own. Myself and my family have been going here for years with no issues and I will continue to for years to come. Thanks for great experiences, Scott/Gina!
Awesome service by awesome people.
Everything you expect from a small town service center, friendly caring service.
Scott definitely knows his way around a Ford he has awesome troubleshooting skills. He's not a parts replacer and hopes that it works kind of mechanic he's a take your time find it the first time get it done right mechanic.
Cost of the repairs were spot-on definitely trustworthy place to take your car I'm a customer for life thank you guys....
Girlfriend's Jeep was overheating. I made some repairs in my driveway but still overheated and thought it was head gaskets. I was referred to this repair shop and spoke to the mechanic who gave me a verbal quote. So I call to speak to lady in the office who says to have it towed there on Monday and mechanic will take a look at it. Jeep gets towed there on a Monday. No phone calls to say it got there or if mechanic had a chance to look at it. I call 3 days later. Spoke to lady in the office who was confused as to who's Jeep it was that was sitting on their lot. This should have been my first red flag. At the same time, I talk to the mechanic who said he'd get to looking at it by the end of the week.
Fast forward to the following week...GF receives a call from very angry office lady (turns out she is mechanic's wife) at close to 9PM at night who is pitching a fit that I was rude to her husband when I called asking about GF's Jeep. We were both joking with each other and I don't feel that I was rude at all. Well...office lady gives GF an estimate which was $1,000 MORE than what mechanic initially verbally quoted me. GF calls back the next morning and pays half the cost of repair up front. Office lady tells her it'll be 3 weeks until Jeep is done. They already had it for a week.
The end of this past week would have been 3 weeks. GF calls a few days before the end of the week to ask about the status. Mechanic tells her heads would be off next day to send to machine shop for pressure test and then Jeep would be done THE FOLLOWING WEEK. That would make 5 weeks that they would have it.
I make some phone calls to Jeep dealers in our area for estimates on repair cost of head gaskets. Come to find out the dealer estimate was $1,400 LESS than what these people were charging.
GF calls SNG on a Friday (which would have been the end of the 3 weeks) to ask if anything had been done to her Jeep. Office lady says mechanic hasn't done anything to it. FINE...DON'T TOUCH IT. GF makes arrangements to tow it to a Jeep dealer. That was Friday...this is Wednesday and she has her Jeep back. Turns out it didn't need head gaskets at all. Repairs cost $470 which is a HUGE amount less than the $2,800 quoted by SNG.
In the course of my dealing with these people they outright lied to both me and my GF and grossly overcharged for a repair that it didn't need but he probably would have figured that out if he had just taken the time to do a proper diagnostic on it.
GF got her money refunded...most of it. They did charge for whatever diagnostics mechanic did to it. So good riddance. Never dealing with these people ever again.
Please take my advice and go elsewhere for your next vehicle repair.
Dropped my car off when they opened at 8:30am to be worked on. Didn't receive a call that my car was done until 5:00pm that night. A week after they finished the work my service light came on; took it to another garage to find out that there was a small coolant leak; which was why my car was being worked in in the first place.
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