What clients say about Casale's Garage in Cresson (PA)
I have been taking my vehicles to Casale’s for years and the experience is always the same; top notch customer service, superb quality of service and fair pricing. I’ll continue taking my vehicles to Casale’s for years to come!
Sneaky
Asked for a quote and they started doing the work. Came to pick up and they added over 400 dollars to my bill for extras they forgot to include in the original quote I agreed to.
I love casales I started going here after a moved to the area, they helped me out a lot when my exhaust needed welded they fit me in at the end of the day, they did my oil change for me in no time and my inspection as well. Owner is very friendly and has a sense of humor along with his assistant. They usually prefer you to drop the car off if you can. Always call for an appointment as well they are always busy.
Honest and great people! I’ve been going here for years, they service all my personal vehicles as well as all my work vehicles. Always fair, completely reliable with years and years experience. Totally recommended
Do not recommend. Got these guys to mount my winter tires on and the next morning I notice one of the tires is not mounted on the wheel properly and was losing air. They had me bring it back to take the tire back off the wheel and tell me the bead of the tire was ripped/damage and this is why it was not mounting properly and holding air. (These tires are basically new) they claim they were not the ones who damaged the tire but at the same time said they did not notice any damage when initially mounting them on the wheels. The owner I assume, got loud with me in the waiting room arguing about who is at fault and responsible for making it right. He said the best they could do is split the cost of a new tire with me ( $90 which I did not agree to ) they ordered the tire anyways and called me a few days later to bring the car back to them. They took my car in and replaced the new tire without talking anything about if they were going to cover the full cost or not. At the end of it they claimed I agreed to pay half the price and essentially were not going to hand the keys over until I cut my losses and paid. I do not recommend this place to anyone, especially if you don’t have any basic knowledge of vehicles at least. In conclusion, they sent me on my way to drive home then to work the next morning and then back to their shop on a wheel+tire that was unsafe to be driving on. They either damaged my tire and did not want to own up to it or they carelessly installed a damaged tire and sent me on my way risking my safety and possibly others on the road.
Carmen and the guys are truly professionals. They got my truck back on the road like new in no time. Tire mounting, brake jobs, alignment, it's a 1 stop shop. The prices and service can't be beat !
I’m telling you I have never experienced service like I’ve gotten at this garage. Took my van in to get a bearing replaced. I won’t go anywhere else to get work done after the way I was treated here. I’d give 10 stars if I was allowed.
These guys are great and really seem to care. My thermostat went and overheated driving across 22. 100 miles from home. Found the closest open garage and these guys couldn't have been nicer. They pushed me to the front of the line to try and get me back on the road. Just wanted to tell them how much I appreciated it. Thanks Carmen and crew!
Got a flat on my work van and stopped in to see if they could help and they did an awesome job and everyone was great about everything and also extremely cool and nice. I highly recommend going here and couldn't argue about the price either! A+++
Better prices than most in the area. Friendly atmosphere and they are up front about costs and time of repair before they do the work so you know what to expect.
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