What clients say about Yerty's Auto Services & Parts in Roaring Spring (PA)
I’ve purchased an ABS brake module from this company on eBay. When we finally got a chance to get it installed pick him up with two error codes. It was 34 days from the date of purchase. They refused to offer a refund. This company is terrible! I would never do business with them again and I would suggest that you never do either because if anything goes wrong, you’re screwed. It was $1000 part and they basically just stole my money. I did file with my credit card company. I’m sure that Amex will do the right thing and return the funds to me. However, this company is bad bad bad.
They gave me zero issues and were very helpful. When I arrived to get my parts, the place was very well played out and looked extremely professional. For parts place it was quite immaculate. I walked in the main office. There was a place for four different people to either help you or answer the phone. And it was very well laid out and everybody was nothing but helpful. I’ve already recommended this to two of my mechanics if they need parts.
Heard good things from here but mine was not the best. Drove 2hrs there and paid cash for a motor that is supposed to be checked and gone over so they would ship the motor to yertys. Was waiting for a call for the motor to be shipped to me but I called and was told the motor was damaged in shipping. 2 weeks later I finally get a motor that had all plugs and hoses cut and I knew they didn't do a dam thing to it. Also had tags claiming all fluids had bern drained but this one was full of old oil. So I called trying to get an extension on warranty or some money back. Never called back like eric said he would and just got an email blaming the other business . Sorry but my receipt says yertys on it.
Overcharged me for a window i paid because they said it would be there in 2 days. Didn't call when it showed up. I called a few days late it had "been there". Ok. Part gets installed and breaks instantly due to someone rigging the window to the track visually but not functionally. They blamed me when I asked if there was anything we could do. Very shitastic service, bottom of barrel quality this time.
Long story short: Sold me a bad part at a bad price and didn't care.
Excellent! Customer service was great, they found a fuel filler neck that I was looking for and got me a price with shipping in no time. It was also shipped out and arrived quickly and was packed well. The part was in excellent shape! The next time I need a part, they will be my first stop.
Excellent customer service. We are very pleased with our purchase. We purchased a transmission from this company. Everything worked as advertised in good condition. Fast shipping very wellpacked highly recommend.recommend
I had a great experience I broke a taillight on a 2015 Ford Taurus I found one on eBay by this seller and the follow up after purchasing was awesome and the part came well wrapped and boxed for shipping and was exactly as described. Nice to find honest business and great customer service by there employees! Thank You!
Called about a vehicle I saw on their site and they would not give me any further info or price without a vin number, wouldn’t listen when I told them that was the only engine option for every make/model of the car. Guy was kind of rude about it too. Go to walter’s or clark’s instead.
Drove over an hour to look at frame that was to have bed and other front endparts off. When we got there it was still complete sitting on the ground. You couldn't even look at it what a waste of time.
Yertys support was outstanding. However, eBay support is worthless. When I asked for a refund, they had no records of the transaction. Ergo, I have to eat the loss after returning the merchandise. Not cool!
I ordered a used sun visor for my car via their Ebay store to replace my busted one. The item arrived in great condition and wrapped/secured fantastic. The shipping was also fast and arrived on time as expected. Overall, a positive experience.
Purchased an LML Duramax Diesel Motor from this place off eBay. Was described as a “Great Running Motor” . Was told would ship immediately upon payment . It took about 2 weeks to finally receive. After receiving and installing the motor had major injectior issues. I mentioned to seller , said to let them know what I come up with. Took the truck to the dealer to assess the issue and figure the problem. The dealer found out the the motor that was sold to us had 6 injectors that were bad out of 8 and that the fuel system was contaminated. We had to replace the injectors , lines ect in a motor that was sold to us as a good running motor and it was not. Gave the seller an opportunity to make it right and they did not even attempt in the slightest way. The sellers description was incorrect and they sold us a bad motor.. gave them the opportunity to make it right with us and they have done nothing . As of this am we have proceeded with a lawsuit in regards with complete documentation along with the dealer to back us up..
A $9500 motor purchased from these guys turned into a $7,800 Bill on top of the purchase because they lied about the motor to sell it. I DO NOT RECOMMEND THESE GUYS FOR ANY REPAIRS OR PARTS OF ANY KIND .
One of the greatest used parts supplier I’ve dealt with. Dave is just the best! He is the person you wanna talk to. Great communication, very professional, he was super helpful! If you need parts, please, talk to Dave. I do appreciate your help with getting all the parts I needed! 5 star is just not enough! Thanks again and God bless you!
I was recommended by a few friends to “ check out Yertys for car parts , they are really nice and pretty affordable “ . Affordable … maybe ? I wouldn’t know. Nice?.. 1000% NOT. I called earlier this afternoon looking for a car part (something I am sure is within the job description and deal with on a daily ).. the man who answered was extremely rude / huffing and puffing and acting annoyed while I was asking for my part . He then dryly replied with a follow up question, while I was looking at paperwork to answer him and began speaking - I was very rudely interrupted with “ you know what it doesn’t matter , it doesn’t matter, it doesn’t even matter because there are only 2 of them and we don’t have either one “ and I said “oh ok , I’m
Confused at only have 2 of what because I never told you the answer you were asking , I am trying to…” ::phone hangs up:: in mid conversation. … hey man , if you don’t like your job , find a new one! And when dealing with customer’s ( definitely not a job for you ..obviously) you may want to be just a tad bit nicer before you start to lose clientele.
Very organized facility, the employees here are very helpful with a positive attitude. Thanks again Dave (sales associate) for your help on getting me the parts I needed.
Went there last week for a hood, gave me a fair price, never hesitated when I asked if they had one in a specific color, and pulled it while I waited. Both guys I dealt with were very nice, the counter person even came outside to let me know when they had it pulled. The next time I need something they’ll be my first call!
Thanks for the whole purchase process! Found you on eBay while searching for a transmission for my girl's car. Called you the next day and I came right down. The negotiations were done with ease, you agreed upon lowering price off and a few things. Ended up not spending nearly as much money on transmission. Also, this transmission ended up being the one with lowest miles in my price range that was for sale.
Thank you so much , sir ?. I'll be sure to keep your shop in mind for future purchases and I'll also tell the customers about ys
I've been to Yerty's a few times. I've always had a great time there. People there will work with you on getting your parts. I needed a few parts for a 2005-2009 Subaru Outback and they had everything I needed at a reasonable price
Stopped in to get a door handle for my GF's civic. The guy behind the counter was fine, called his supplier to see about getting one for me. Couldn't have one until the following Monday which was fine, but I needed the part. I asked who the supplier was and Matt Yerty said he wasn't allowed to tell me that. As I was walking out he told me not to come back, no problem bud. Bought a NEW handle for $10 less at NAPA. Take your business elsewhere. Garbage prices, parts, and people at Yerty's.
So I went to an Auto Repair place near my college and they told me I needed about $1000 in repairs on my car. I decided to wait it out and take my car to Yertys when I got back home to Roaring Spring. When I took my car they said only one thing needed to be fixed which the other place said that one repair would be $250, Yertys only charged me $130. Glad I did not let that other place take me for a ride and I waited to go to Yertys.
The service here was and is the best .... Theyn go over and beyond for you and care about you and your vehicle. I would trust these people with every vehicle I drive now and in the future....
AVOID AT ALL COSTS!! Worse experience ever!! They will sell you a defective part and will not stand behind it. They sold us a part and the local dealer tested it and told us to return the part as it was not functional. They refused to replace or refund the part. I returned the part to them and they still refuse to assist. They will sell you a useless part and take your money. NO CUSTOMER SERVICE. Once they had my money, they would not return my calls. HOW SMALL MINDED TO LOOSE CUSTOMERS AND TREAT PEOPLE LIKE THIS. BUYER BEWARE WHEN DEALING WITH THIS COMPANY. SHADY PEOPLE!!!
127 NESL Dr, Roaring Spring, PABusiness center
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