What clients say about Arndt's Towing & Recovery - Heavy Duty in Robesonia (PA)
have had nothing but a hard time with this company. almost 6 weeks post accident and still don't have my car back due to them leaving me and my insurance company without a response for over a week! the car sat at a staff-less tow yard with no way of an adjuster getting access to the vehicle. this has pushed my body shop work back by almost 3 weeks. They have refused "third party" payment from my insurance company leading to the refusal of the release on my car. their "affiliate" body shop who is working on my car had to foot the bill for my car to be released. Any phone call that has been answered has been nasty and rude responsed. the company didn't even tow my car in the first place! they subleased from another company. don't waste your time or money!
I contacted Arent’s towing to have a pickup truck moved after it broke down. The operator that answered the call was very polite and listened to all my needs. As far as the tow. They showed up and got the truck when they said they would. It was very easy working with them. Great people and great service!!!
He took my lowered Audi to the body shop when I hit a deer. He brought all the equipment to get it up with no further damage. Amazing work. Don’t call anyone else.
BEST IN BUSINESS, for now anyway ... I wouldn't know who to call if this man were to dissappear from the towing business!!!! Please everyone CALL ARNDTS TOWING AND RECOVERY for all your towing/recovery needs !! Don't give him a reason to stay in business MAKE HIM
P.S. YOU THE MAN WILL
Great service. The guy who towed my car took extreme care when putting my vehicle on the bed of his truck. Fair price considering my distance I used them for. I rated it a four star only because I was sitting around for two hours before they showed up. Granted I would definitely use this company again if needed to.
Don't trust this service I'm coming down 78 I had to slam my Breaks on Because their driver or owner decided to pull right in front of me Almost causing a accident. So if they're pulling Your vehicle They're probably just as reckless Don't trust them Look at the ratings
Little John at Arndt's towing did a awesome job towing my 1991 gmc suburban a great distance with no problem. I will will highly recommend using this towing service.
One of their flatbed drivers nearly ran me off the freeway, driving incredibly reckless. I would not trust these folks with any vehicle of mine. He was dodging traffic in the rain at 80+mph. The plate number has been reported. Your employees represent your company all hours of the day, absolutely no reason to drive in that way.
Extremely thankful for our experience. The owner came out to tow our truck and ended up staying a few hours to help us fix our issue. He was professional, and personable. He was great with our two young sons. Overall cannot express how grateful we are to have used his service.
Prompt and professional service. Would highly recommend!
I was locked out of my vehicle and I gave will a call. He showed up within (actually sooner) the time he told me. Definitely knows what he's doing! And affordable as well!
Tire flew off van, they were the only people to offer and come help at 8pm and with a reasonable price. Waited for an hour and had a small dilemma with driver and owner showed up within minute of me calling him and he made sure I was taken care of and waited while one of his guys showed up. Took longer than expected but life happens..
Amazing company, the customer service is great! The drivers are always very polite & on time. I have had numerous cars towed by them with no issues & I would recommend them to anyone.
10/10 recommend. The owner Will is always courteous as well as professional. I’ve dealt with this company a few times for my own towing needs and when witnessing an accident and they always go above and beyond to treat cars (even totaled ones) with care and respect.
Very fast and professional. Used hin directly, through insurance and even had my employer use him. Very knowledgeable and always really nice. Would highly reccomend
They came out in a timely fashion to pick up a car that has been sitting on my lot illegally parked.
I was very courteous, on time and quick.
They had towed my truck and cars when I needed them and even pulled a car out of a ditch without any additional damage.
Give them a shout for your towing and recovery needs.
Waited for 2hrs and tow svce did not come. Called AAA , they came and took the first vehicle with no problems and I didnt have to wait long. Arndt driver saw my vehicle on a flat bed 3 blocks away from where it would have picked it up. Asked the driver of Arndt (since he was supposed to be 3 blocks away) to take my second vehicle and his response "absolutely NOT". Very poor service!! You are better off using another tow service because this one will NEVER get to you!
Thank you for coming to change my tire for me on Friday evening, 11/30/18! I called 4 other places and 2 of them would not come and 2 even hung up on me without any explanation at all. Rather, Arndt's was friendly and came out within the hour. I was so darned happy to see Will and know that I would be able to get home. Will was friendly, efficient, and professional. Thank you, Will!
Will was awesome! A coworker tried to jump my car buy it didn't work and I thought it would need to be towed to the dealership. Will was able to jump my car and get me back up in running in no time. Thank you!!
Fantastic service. Will was prompt and courteous, and got my car out of a packed parking lot when it broke down and left me stranded. If I could give 6 stars I would! Thanks a million Arndts Recovery!
First of, I wonder if the good reviews are different accounts that Will sets up to counteract the true reviews?? Hmm... guess we'll never know. Anyways..VERY rude, UNPROFESSIONAL, and NOT customer service oriented.. As mentioned multiple times by others, Will, leading his posse of "dee dee dees", have a habit of towing cars without proper signage... shoot, I wonder how many of his signs actually have a contact phone number for them?? But doesn't really matter because once you contract them, they make you wait so you pay an extra fee for storage. Not sure how he keeps getting away with all of this, but with the criminal record he has (I'm serious, look him up online at Berks County criminal records. "William Arndt"), I'm sure justice will be served sooner or later. Till then, I'll end with the same copied and pasted sentence you write to others who give you the review you truly deserve, "have a great day!".
Will and his company have definitely been my blessing. Today wasn't a easy day for me or my daughter. We were in a accident and the first person I knew to call for a tow was Will. Cops didn't like I have my own personal tow, but I like to know who I am dealing with and also a honest person. Thanks again for all your help Will.
Steals your legally parked car then charges almost $300 to get it back.
Oh, yes the signs you are referring to state “customer parking only”, seeing as how I was a customer I’m not sure how I was in violation. During my conversation with you, you start spouting off all these “rules” for parking there. Funny how none of your “rules” were posted on your sign. I was a customer. I parked there. You took the car of a customer. You then charged the customer $275 for the car that was parked within the parameters of the sign. You should be a so proud you’ve figured out a business model based on stealing people’s vehicles and charging them to get them back. Also I’m not sure how I got my car back after business hours seeing as how your website lists your hour of operation as “24 hours a day.” The level of dishonesty in your reply to my review is staggering.
I have had to use Arndts Recovery Solutions several occasions. They are hands-down the most professional helpful and easy to work with companies. They really go out of their way to make sure you have the best experience possible. They have won my respect and all my towing needs thank you very much Arndts Recovery Solutions.
Always prompt service, professional and very communicative. Arndt has literally gotten out of bed to tow my vehicles. Couldn't be more satisfied and wouldn't recommend anyone over Arndts.
10/10 best in service
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