This rating is based on customer reviews, inventory size, pricing, and service quality
In Ford City, PA, Lockhart's Auto Repair Inc shows a strongly positive trend, scoring 92/100. Reviews highlight friendly, professional staff, trustworthy diagnostics, honest pricing, and fast turnaround; many say work is thorough and they’re willing to fit customers in. Downsides: a couple reports of poor workmanship (loose or missing parts, unresolved wheel noise), slow call-backs, and difficulty arranging rechecks, creating some inconsistency. No clear feedback on parts inventory, yard organization, or ease of finding parts. Overall, value and service stand out.
What clients say about Lockhart's Auto Repair Inc in Ford City (PA)
Took both our vehicles a day apart. Kelly found some issues our old mechanic missed( i knew i needed rotors!). Going back next week to get both car fixed and new tires. Definitely will be a repeat customer.
I recently brought a vehicle there. On the last three occasions, I found that everything from the exhaust manifolds to the air cleaner was not properly connected. The service was terrible, and I suspect fraudulent practices. Upon returning home, I discovered that parts were missing from the engine that necessitate dealer maintenance, which I am currently experiencing at the dealership. They broke the studs on my rotors and attempted to charge me for the repairs. Once this company has finished working on your vehicle, be ready to take it to the dealership for necessary corrections.
I'm very grateful to have found a garage to have car repairs done where they are honest and reasonably priced. They have always done a good job for me. I would highly recommend them to others for repairs.
Great service, thorough service, reasonable prices and you don't have to worry about another "new" issue when you leave. Honest service, can't get any better than Lockhart's!
My car was having a high-pitched humming noise coming from the driver’s side wheel. I called and explained to the front desk what was going on and mentioned to hear it more clearly, you had to put the window down. I dropped my car off at 8am and had no call back from them until I called myself at 2:30pm. When calling back, I was explained that no noise was heard, so I explained that the noise was heard more clearly if the window was down. The guy was very nice and told me he would take it for another drive. Later around 4:30pm he called back and told me he heard the noise and there was debris around my break pads. He said after cleaning my breaks my car was taken for another drive and the noise was gone. I show up the next day and pay. As I’m driving my car home, I listened for the noise which was said to not be there, and it was still there. I had called back and was told he did not hear the noise when he drove it, which I don’t know how he couldn’t when the noise was even louder and turned into a whistling sound. I asked him if I could come back up and take him for a drive to hear it, which he said he couldn’t. Then he said he’s booked this week. Very displeased. The guy was very kind, but did not fix the issue. From now on I will be taking my car to the dealer and not messing with these mechanics that rip people off. Test your luck.
We moved here 5 years ago. I can be hard on vehicles and basically interviewed him to see if the shop would meet our needs. Kelly is an amazing man and we will never go anywhere else. He has helped us in a pinch. We have flat-bedded vehicles there in the middle of the night with a note to call. He'll call the next workday about concerns. He is prompt, concerned, and doesn't price gouge. He is fair about your needs and the prices he charges. The storage unit area is clean and affordable. I hope that I am as good of a person as he is. If you don't take your vehicle here, you are risking bad service and poor craftsmanship.
Even though we live an hour away, if something needs done on any of our vehicles that Kelly is able to do, we take it to him without even trying to price anywhere else. Not only is he very skilled at what he does, he's very fair. He's not going to just say something needs done if it truly doesn't. We trust him & HIGHLY recommend!!!!
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