I’ve been going to Heffner for years now and he’s honestly the best. Has never let any of my vehicles down. He is great. I refuse to go anywhere else but here. Great place and great guy!!!
I drive 35 minutes to get my oil changed here. Why? Because everything they do at Hefner Automotive has the client's best interest at heart. This is the type of business I WANT to support. They have never steered me wrong (literally). American-made or an import--they know what they are doing. A dealer tried to charge me $149 to replace a headlight I couldn't reach. Hefner did it in a minute. Appreciate this place and the work they put in to keep my family and I safe while on the road.
My 85 Year old mother was a customer of the previous owners for years so when Heffners took over she continued to take her cars here. Now we all know that there are some repair shops that can be not the most honest to down right predatory when it comes to senior citizens specially when it is a widow, Heffner's has treated my mother like she was there own mother they explain everything they do to her vehicles and when she has a problem they take care of her promptly. So when our mechanic who we patronized for 30 years retired two years ago we knew where we were taking our vehicles. You do not see ratings and reviews like they have 39 Reviews 37 Five Star 2 Four Star (4.95) I tell everyone take you car here for repairs and Albert's Body Shop for body work for the same reason.
Great experience! My car is getting old and I had problems with the air-conditioning. It was getting to be a serious concern for me, because I am taking care of my 93 year-old mother, for an indefinite amount of time. Taking her to her many doctor appointments was very worrisome on the hot summer days. The staff at Heffner's are great! They had the problem fixed quickly and at a very reasonable price! They are THE BEST!!!
I have been a customer for a few years now and Dale and his team are the best. He is super nice and friendly and always very accommodating. I would never take my vehicle anywhere else. Thank you Mr. Heffner. You guys are great!
Looking for a very good and honest auto repair shop then look no further. Heffner Automotive is the place to go, Dale and his staff are great and very knowledgeable. I highly recommend you to give them a call.
Dale and his crew are the techs you want when there's a stubborn issue with your vehicle. They don't just throw parts at it till it fixes it. They track down the exact issue and nail the repair. A lot of other shops are just parts replacers and unless the scan tool tells them what's wrong, they just stand there scratching their heads. Not at Heffners, they are highly trained and skilled at what they do!
Attention single ladies! If you’re afraid of getting scammed, have NO fear, go HERE!! Excellent service!! Went in for state inspection, knowing that I would need at least two tires. Sure enough they found and let me look at the problems, the tires had dangerous cracks and cords showing! Very honest and professional service! Changed my oil, full inspection, 28 point courtesy inspection ( checked fluid levels and battery!) AND very fast and efficient service! I feel safe to be on the road again!! AND did I mention extremely fair prices!!! Definitely found my permanent auto mechanics shop!! Thank you Heffner’s!!
Great people and great service. Prices are reasonable and they do great work. Only complaint is sometimes it's very hard to get anyone on the phone and have a habit of not calling you back, have to call them.
My son has had a serious electrical problem on his 2009 VW Rabbit for the past 18 months. Several shops told him that he should just scrap the car. One of the issues was a faulty ABS module that VW recalled. A VW dealer attempted to perform the reset but then said they could not as the ABS module was not the original unit (it actually was). We thought we would speak to Mr. Heffner at his shop based upon a recommendation by a former coworker. Mr. Heffner told us that the car could be fixed but may take some time and will be involved. There were many "snags" along the way but Mr. Heffner and his staff worked thru it, eventually getting an ABS replacement module and pump from a scrap yard in NJ. The car has been fixed and is now running very smoothly, all done at a very reasonable cost considering the issues involved. Mr. Heffner is a great guy to deal with, a very honest man and offering great service. Highly recommended!
I have been doing business here since moving to Lebanon in 2010. I have never dealt with better mechanics than Dale Heffner and his team. They are very thorough, honest, and fair. I know good mechanics are hard to come by and we are forever grateful to have Heffner Automotive available for all our automotive needs.
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