What clients say about Billtown Autoworks in Linden Grove (PA)
Jay and his team are some of the best at what they do! I've sent multiple family members and friends in as well and they've had a great experience. He is one of the fairest priced repair shops in the area and he doesn't add unnecessary stuff to the job. Highly recommend!
Had my driveshaft replaced here. The price was reasonable, the work was done when he said it would be, and everything went smoothly. Very reliable and honest shop.
Highly recommend Billtown Auto Work, excellent work on my BMW. They were knowledgeable, honest, and took the time to explain what was going on instead of just throwing parts at it. Anyone who owns a BMW knows how important that is.
The job was done right the first time, the pricing was fair, and the turnaround time was solid. The car runs exactly how it should, and I have confidence in the work they did.
If you’re looking for a mechanic who actually knows what they’re doing—especially with BMWs—and doesn’t try to upsell or BS you, Billtown Auto Works is the place to go. I’ll definitely be bringing my car back.
Always provides clear upfront pricing. Doesn’t make up problems that need fixed for extra money. Great customer service. Always gets my cars in and out quick. Stand up guy all around.
Was scheduled for service on 7/7. Called on 7/10 for update and was told my truck was coming in on Thursday 7/10. No problem. Called Thursday night for update and no answer. Called friday...no answer. Finally got a hold of mechanic on friday night after hunting him down on social media due to no answer. Got into argument that ended in mutual understanding that I'd just pick the truck up Monday night and he wouldn't touch it. Keys weren't left where I asked to be left. Finally got my truck back Tuesday morning. He fixed my truck but broke nipple and lug nut which is understandable. Its PA...you fix 5 parts to repair one...been there. But you were already there so why not just replace the 20 dollar in parts when you are already charging me labor. Got home and found out the brake line is routed in a futile way. Its going to rub against my wheel entirely while just turning slightly. So he didnt fix anything just broke it more meanwhile charging me over 4 hours labor just for a brake line! Not sure why the wheel even needed to be removed. 1 star just for the friendly dog. Keep traveling down 4th street for 4 miles and hit up hills garage. Very reasonable and knowledgeable old man. Good luck with your vehicle.
I've had my BMW there almost a month now and there have been no calls with updates or anything. My car was towed there because it wouldn't start. I've called multiple times and the phone would ring until the answering machine would come on to leave a message, which I did multiple times and got no return phone call. When he did answer he would say the same thing each time" still don't know why it isn't running". I've never had any problems with him until now and ive been taking my car there for a couple of years. I understand he works by himself, but the communication between mechanic and customer isn't there. If it isn't fixable then he just needs to call amd say that.
My experiences were all very positive, the owner is a very honest guy, very family oriented which was a plus for me. He did the work fast and it was 200% quality work..even fixed one or two things on his own without any charge. One of the best mechanics I have ever met and dealt with. I recommend Billtown Auto over every auto shop I have been to over the last ten years!!!
Took my eclipse in to get the shocks taken care of and to figure out the problem with my horn and 2 other issue that off the top of my head couldn't remember, car was there for 4 or 5 months and he hadn't touched it yet, 8 months and he finally did my suspension paid my 300 bucks and decided I'll figure the rest out on my own
Dropped my car off before Valentines Day. Everything was fine and Billtown Autoworks was communicative and seemed to be on top of the issue. Fast forward to about a month ago when I called to check in, I left a message, and they didn’t return my call. They explained they’re short-staffed and are working on it. I called again about a week ago (It’s been there for over 3 months now) to ask that the car be reassembled so that I can take it to a dealer, left another message, no response. The sudden and constant lack of communication is very frustrating. We’ve been down a car for over three months now.
I have a black Mercedes Benz at Jay's shop for over 8 weeks now. I would like an update on the repairs. We've gotten no calls, nor will he answer our calls. If they can't repair the problem. then let us know. We will tow it somewhere else. Jay has done a great job for us in the past. We don't understand the silent treatment. AJ
Jay has done a variety of work on my BMW’s from tires to stubborn control arms. When I took my car to get it aligned he noticed a bad ball joint and advised I fix it before I get an alignment. There was no problem getting my car in, done, and at a reasonable price. Honest and skillful mechanic!
I needed an inspection and an oil change done. Everywhere else was booked. I called them on a chance and they had a spot. I took my car right in. From the get-go, the staff was super friendly (including the dog!) and kept me informed on what was going on. The prices were more than fair and my car is running great! I will definitely use them again when I need them. Highly recommended!
I can’t say enough great things about Billtown AutoWorks. Fair pricing, excellent service, great communication, and I can usually get in within a day or 2.
We took our Dodge Durango here great customer service mechanic was very knowledgeable took his time and gave us detailed description on all issues with the vehicle highly recommend You’ll have a great overall experience
If your looking for a quality job and searching for someone who cares for your vehicle as much as you do , then look no further ! Billtown autoworks is the place to go . I just had aftermarket wheels and tires installed on my audi, the job was done flawlessly ! There's so much I can say , but words are words . Give them a visit and see for yourself !!! 5 stars, 2 thumbs up !!!
Fair price with great work. I would recommend this shop to anyone that wants good quality work and a nice atmosphere. Kid friendly area to watch TV and play with toys.
Billtown autoworks is amazing from customer service to out in the shop getting vehicles diagnosed and repaired in quick time frame. I highly recommend Billtown weekly to anyone looking for a new automotive shop.
Oh and they have a kids room with toys. Perfect for my kids and yours while you wait.
Being the the auto field is never easy. Everyone gets stumped on something here and there. Let me tell you when I do. This is the first person I call when I get into some trouble. This guy is by far one of the top knowledge mechanic I know. Not to mention it’s a family ran business witch makes there work even more dedicated. I promise you won’t be let down by them.
Jason is a great guy and a wonderful mechanic! He and his wife make you feel welcome at the shop and they have a nice play area for your kids to play if you need to take your children
Took my moms car over this morning as they've took it to 2 tire shops to see why the tire kept going flat, told nothing wrong. Jay found the issue and fixed it. Very reasonable as well. Definitely recommend for your needs rather large or small.
I was having a issue with my brakes, called jay at billtown and he was able to fix the issue the next day and get me an amazing price on 4 new tires for my truck
Jay has been working on all my fleet vehicles since the day he has opened. Even when he’s busy he always finds a way to get everything done for me so it doesn’t interrupt my business. His prices are more than fair and his knowledge of fixing and diagnosing vehicles is top notch.
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