What clients say about Mishler Wreckers in Willamina (OR)
They came and got my truck off the mountain in less than a couple hours. The driver knew his rigging and was familiar with the area. They delivered me to the auto shop nearby and all for a great price. The yard there also doubles as a gun shop, but they didn’t have any .410 shells. NOBODY DOES! Thanks guys.
We are grateful for Mr. mishlers fast response. Our skoolie had an emergency situation and throttle was stuck open. LEO helped us stop and Mishler was able to get us out of the way to safety and towed us home to Salem. He's a really nice man! And the price is fair. Thanks again so much!
Joseph was a great help. He arrived quickly and was able to tow us to our mechanic. He was friendly and hard working even though it was hot outside. He paid attention to details when picking up the car to make sure it was safe. I was kinda scared by the side of the road. The man on the phone was kind and let me know they'd be there soon. I felt better right away when I saw help arrive and knew I was in good hands when I saw the care he took of my car and I could relax. I can even remember this as an enjoyable evening. Thank you so much for your help.
On Sept 1st the owner came & rescued my son, husband & I off the side of the road. We had a flat tire & didn’t realize our BMW did not come with a spare let alone a donut. He towed us to Salem to a hotel & then we got someone to come get our car the next day. He’s extremely nice & I can’t say enough good about this man. Incredible business owner! pic of when my dad picked us up from our hotel the next day.
My truck broke down on the side of highway 22. They saved me and my family. Fast service plus great customer service, fair price. I'm very thankful for this Establishment. I Highly recommend this business. Thank you Richard for recommending them and helping.
We broke down with our 1 ton work truck in the middle of nowhere, between Salem and Lincoln City. This was the only company that was available on the weekend. Being our work truck and so close to the road, we really needed to get it moved. A man arrived to tow our truck into Salem for us. Not only did he seem as though he had very little knowledge of what he was doing, he also verbalized to us that he was new to towing. He was not sure of what he was doing, so he called his office for a consult to be sure he was doing it correctly. We should have known better at this point, but were in a very rough spot. After my husband helped him get things figured out, he felt as though it seemed fine to let him go. When we arrived to get our truck from the shop, they showed us the truck and the condition that it was in. That shop knows our truck well, as they sold it to us and also are our regular mechanics. The front end not only had our license plate missing, there were several dents in it and chain marks that were clearly from the chain whipping on it during transport. To make this story shorter, I'll just say that we contacted the owner of Mishler and he was very rude. He first told us that his employee had experience and that he trusted him. Later in the call he said that he was a new employee and that he consulted him during the hook up to be sure it was done correctly. Obviously, these don't line up. I will save adding several other details, but would certainly say that if you're looking for quality customer service, this is not the towing company for you. Also, I would not recommend them towing large trucks. Be cautious with hiring them and take pictures of your vehicle before sending them off with it. Ride with them if possible. I'm certainly not looking to ruin anyone's business, but I also would hate to see someone else go through what we went through with our truck. Mishler denied any fault and offered no compensation at all. Best wishes.
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