J&S Towing and Auto Repair LLC. in
Boardman (OR)

Definitely arrived quickly and took less than 30 seconds. Charged $150.00 to unlock my truck becausei it was 15 minutes before 8 am...oh wait and an extra $9.00 cause I used a credit card. Nice guy, did great work just company gouges those in crisis.

Josh is a wonderful tow truck driver. He helped our family after we got stuck outside of Arlington. We had already been down for 30 min in 117' weather with no shade, trying to get help from our insurance. He arrived only about 10 minutes after we called him, got us in a.c. with cold water right away and is smart and efficient at what he does. He's curtious on the phone and very helpful. Reasonable fees and great service are his winning combination! Thank you Josh!

High End towing Cost us 1500 for 141 miles Driver added what he called in and out miles Weekend fees And hook up/drop off charge after dispatcher told me a set price An extra 540 dollars They charged me $8/mile Driver told me they charge up to $10/mile We had kids in the car and was on the highway with a blown motor I'm glad we got home but they are completely ripping people off! Lol! Driver dropped me us off and started hitting on me while my boyfriend was getting his money. Stay clear of these creeps

The young man that helped us out yesterday was great. My lower review stems from the lack of clarity with extra fees. $30 to use a credit card and $95 for an after hours fee. None of this was communicated. It was over $500 to tow 15 miles. This price is absurd. Edit: I changed my review from 3 to 1 star after the owner replied with a rude comment to my review, which mysteriously isn’t showing up. The response I just got is ridiculous- I have every right to be upset about lack of communication on fees! This was not paid by insurance, it’s out of pocket. And these people falsely quoted us. We should have gone with someone else, but we were in desperate need at the time.

Let me start by saying everyone has bad days. J&S people may have just been having one of those days. But basically we call for a tow and there was some miscommunication about our location. Fine. They told us they were going to increase the price but could still come, and it would take another hour. Again, fine. I’m not unreasonable. People make mistakes, including me and people at j&s. I would have paid. But they were rude. Sure maybe frustrated at the misunderstanding. But they went on to tell me “good luck getting another tow” several times. I want to be clear, I would have understood and paid the increased price had they just been nice about it. So I called another company and they were able to get to me in 30 mins. Then I called back to cancel with j&s and they again were rude and told me no other company would come out, even though I just told them I had found someone else. So not a great experience. But hey, maybe they were just having a bad day.

J & S Towing Company is exceptional. Their towing service deserves high praise for excellent customer service, quick response time, and flexibility. I had the pleasure of using their services recently when I was stranded at a rest stop due to a rental car failure. This was a frustrating and stressful situation, but J & S Towing Company made the experience much easier to handle. When I called, they were incredibly responsive and arrived promptly to help me. They were understanding of my situation and went out of their way to ensure that I was comfortable throughout the towing process. In fact, they even went above and beyond by offering to drive me and my family to the airport after towing our car. This level of service is truly exceptional.

Tony showed up very fast and was beyond helpful. Words can not express how much my family of 3 and two animals appreciate Tony. He not only towed our suv and Uhaul, he helped us with hotel recommendations, finding something close to food and a convenience store, and gave us the contact info to a mobile mechanic! And then, when we lost our wallet in his truck he was back at the hotel in under 5 mins! What ever Tony is being paid, its not enough. He deserves a raise! Thank you so much for your help!

I wrecked my motorcycle (soft landing) though it’s only cosmetics I’m still bummed about it. I wasn’t in the greatest of moods however dealing with AAA first made it super easy and I felt like I was in good hands. Their first question to me was “if I was somewhere safe” that alone told me a lot. They set up the tow from where I stood and where clear on their instructions. The driver for J & S Towing Tony picked up my bike & I in Pendleton Oregon and dropped us in kennewick Washington. He was kind over the phone. He was on time. He was professional and very easy to hold a conversation with.

I Think my Tow drivers name was Tony, he was extremely professional and nice, he made us laugh and calm after we broke down on the side of the highway in the middle of nowhere! He even made sure that we had a place to go. Before he dropped my car off and sat while my friend and I got our room for the night. 100% happy with my experience!! Thank you!

Awhile back, I was stranded in the middle of I-84 during the night. The distributor failed on my 1 ton pickup that was towing a utility trailer. When I called the number, A REAL LIVE DISPATCHER PICKED UP THE PHONE! I didn't have to download an app on my phone or any of that b.s. Excellent customer service from the dispatcher! He informed me Tony would be contacting me with further information. Tony called shortly after, gave me his approximate ETA. He showed up on time, got my pickup, trailer, passenger and I to a relative's house 40 miles away. Tony has excellent customer service! We were so appreciative for the service and reasonable rates. Thank you again!

My truck broke down on I-84 about 20 miles outside of Boardman. I was towing a horse trailer with a pregnant mare on board. We'd come from CA the prior day, so she'd spent about 12 hours in the trailer the prior day and now here we were broke down needing help. My husband was able to get down to where we were to bring the trailer home. But J&S met us at a pre-determined time, they were on time to the dot and we were able to tow the truck out from under the trailer and hit the road in less than 20 minutes once the tow truck arrived. Totally professional, helpful and easy to work with. I'm very thankful they were who I called!

On a Sunday, when everything was closed, my car began smoking and the low oil pressure light came on. After notifying my State Farm Emergency Roadside Assistance, they called for a tow. My app said it would be 64-95 minutes wait. Tony, from J&S Towing, arrived within 15 minutes. He towed my car back to Hermiston and dropped us off at a local motel. Tony is an awesome guy and he solved our immediate problems quickly and professionally. Thank you so much, Tony.

So I was stranded for 5.5 hours in 90 degree weather at a desolate spot and my insurance company kept messing up the address for AAA to come get me. Defeated, exhausted and upset, a guy runs out of gas at the same spot and has AAA on the way. So When Tony with J&S Towing pulled in for a gas refill with another customer, I asked for help. Without batting an eye he said of course we can that’s what we’re here for for. We got it figured out with insurance company for full reimbursement and was fully equipped to handle my BMW. Unbelievably professional and handled car with the utmost care! I recommend this company to anyone who needs any towing or fuel service at anytime! By the way it was a 2hr drive out of his way right around dinner time when he should’ve been heading home. Thank you J&S

We are so thankful for J&S Towing! A little story, we broke down in Washington, on one of the hottest days of the year, for us anyway. It was 117 degrees, and we were in a tin can. I looked online for towing companies near me. J&S Towing stood out to me. I called and Josh the owner answered and I told him about our situation, he asked where we were and he was there in 15 minutes. We all filed into his air conditioned truck, kinda of a tight squeeze. Josh had us loaded and we were off to a mechanic. Which is another story. What I liked about J&S towing, was the kindness he showed our family. He offered promptness, beverages, fellowship and a great mechanic as well. I highly recommend J&S Towing, if you ever break down, and you need help, this tow company is awesome!.

Josh went above and beyond and helped to make sure our family got home safely despite the extreme heat. He was not only super friendly but gave great advice and had a very spacious, clean, cab with cool drinks! Just one of the kindest and most helpful people we ever had the pleasure of meeting. If you ever find yourself in a tough spot this is the man to call! Thank you Josh!!

I was impressed with the service I received from J&S Towing of Boardman OR. My car broke down around dinner time on Father’s Day, which is probably the worst time to try to find help. But Josh from J&S Towing came to my rescue and I really valued the timely service! Josh was very pleasant (even offered me water) as he efficiently loaded my vehicle. Although I hope never to need J&S Towing services again, I most definitely give them my highest recommendation.

Josh Karl, the owner of J&S Towing was excellent. He is everything you want when you need help. He's professional, extremely competent, careful, knows a ton about vehicles, experienced, and all-around affable. His truck was first-class and I have no doubt that he has handled every kind of vehicle and situation. Our wait was an amazing 7 minutes at 9pm and we had 170 miles to go. No problem, even though he would not get back home until 3am. I am so thankful to AAA that they use J&S and provide top-quality assistance because we really needed it.

Broke down on the side of the highway hauling a trailer, Tony from J&S came to our rescue, was very polite and reassuring, loaded the truck on the flat bed, hooked the trailer up and towed us where we needed to go, hopefully we don’t find ourselves in this situation again but if we do we know who to call. Very prompt, courteous, and just all around a great business!

We had our engine blow a piston while hauling a tiny home. AAA called J and S towing. They were so fast!!! Even though AAA gave them the wrong milepost on the Highway they called me right away and got the correct info and still made record time to help us. Tony was the driver and he was amazing! So professional! So efficient. He has our truck hooked up and ready to take to our shop quickly! It was getting late and dark so not a good time to be on the side of the highway... he kept in contact with us when he arrived at the drop spot 130 miles away. Then he followed up to make sure we were ok and on our way again where we were with the tiny home! Such a great tow experience!

My car overheated and was not driveable and i had to call j&s towing and they came to my rescue. I was stuck outside of Arlington and Tony the driver was professional and even brought me pop to drink. The service was spot on and he had my car loaded on the truck quick. We was on the road back to hermiston fast. This company is lucky to have a tow driver that is polite and professional. I definitely would recommend and im personally using them from now on. Thank you Tony and J&S for bringing myself and my car safe back to hermiston. By the way nice sound system in your truck..

Great driver! Super accommodating and friendly. He had no reservations about giving us a ride and was actively trying to get us to the best location for our situation. He even took a look at our engine and gave us tips on how to fix it ourselves. A guy who clearly knows cars. Wish we had gotten his name. Highly recommend!

We called to have our sons truck towed because it wasn’t running properly. Josh showed up quickly after our call. He asked my husband what was wrong with the truck and then had him pop the hood. Instead of towing the truck, he fixed it! We would give more stars if we could. A great company with honest people. We will happily call them for any future needs.

J & S towing are good people. I was having trouble with my vehicle and thought I was out of gas. I called AAA and they sent out A very nice gentleman from J and S towing who Wind up being the owner. He was there in like 15 minutes and didn’t just put gas in my car but helped me figure what was wrong when the Vehicle when it was still having problem. This helped when I took it to the mechanic. He also had hand made Covid masks. Which I feel like was a lovely touch. This is a small business you should feel good supporting.

We broke down on I-84 and Josh was there to help us within half an hour. He was friendly, efficient, and got our truck home safely and quickly! We couldn't be happier with our experience with J&S Towing and Josh.

Got a flat tire and had to pull over to the side of the freeway (I-84 in Oregon). Tony, with J&S towing was there within 20 minutes to change my tire for me. Tony was very punctual, efficient, and explained what he was doing. He even waited until I packed the blown tire in my truck, and for me to pull off, before leaving himself. Very pleasant experience with J&S towing. Thank you!

When you’re driving 15 hours home from Wyoming to the coast of Washington & 4 hours from home the electronic throttle control light started blinking, , car shakes & you lose power You know it’s not a good day. But J&S towing came to our rescue not once but twice!!! They towed us 20 miles to Boardman, OR where we waited for family to drive our car trailer to rescue us. We got two rooms at Knights Inn to wait for family. 1 am they arrived so first thing in the am we load our Jeep onto the car trailer and noticed we’d picked up a nail in one tire on the car trailer. I called J&S back up asking if they knew anyone locally that could fix our tire and he said if we hurry over there he could remove the nail & plug it for us! Mind you he was dressed up headed to a funeral and still found the time to help us again! I highly recommend J&S towing.

Broke down 114 miles from home. AAA told me they would only cover 100 miles. The ride home was very comfortable and didn’t feel like being in a strangers car for over an hour! It’s was 12a when we got home and the very professional and nice gentleman (I forgot his name, maybe mike) towed us the extra 14 miles. Saying “I can’t see leaving someone 14 miles from their house this late”. This was very appreciated and if I can request a particular tow company from AAA, J&S will always be it! :)