These guys are the bad asses that you need to know. Hard Fast Efficient &Knowledgeable workers. Some people just don't know how hard these men and now women are in there working in the hot sun in the cold all types of weather doing all the labor that us Americans need to be grateful for . Recycling this metal is making all of the new stuff that we have today people really don't realize how it all works out this business scrap metal recycling we really need to appreciate and recycle as much as possible people. Mother Earth doesn't like humanity being wasteful throwing things that can be reused into the garbage into the landfills polluting our Earth. Recycle recycle recycle as much as you can.!!!
First time visit over the weekend and thoroughly enjoyed the experience. Staff was very kind from beginning to end. Super helpful and really helped us understand the process. Was able to make a little extra money and didn't add my items to the local landfills.
The processes and roles for employees and customers didn't seem clear. I interacted with eight different people while I was there. There were people jumping in and out of the process while my aluminum was being weighed. I see a number that didn't make sense on the scale and someone signed my ticket but nobody really talked to me much during the process. When I went to the cashier, the wrong name and address was on the receipt. They had to fix it. I was glad I stopped at the office. The check would have gone to someone else.
It seems like having more clear processes and roles would make a for a better experience, particularly for new customers. For example, it would be really easy for the employee to say, "You have 87lbs of aluminum at $0.80 per pound, they'll cash you out up front. Look for a sign that says cashier."
I knew going to a scrap yard I would get ripped off but I did not expect to actually get robbed. Before coming I called to verify how much they pay per pound. When I arrived I tried to verify prices again and informed I wasn’t going to sell unless the prices was the same as I was previously informed. The worker did not respond to me just started speaking Spanish to his coworker and started weighing my computer scrap. I repeated myself multiple times and got the same response. So after all of my computer scrap was taken I was given a ticket and told to give it to the front office. I asked how much I was being given and was not given a response just got to hear the worker speak Spanish and laugh with his coworker as they was taking my scrap. Once I got to the office was informed they wasn’t going to pay me that day even know I not once was informed I wouldn’t get paid that day then I was told they wasn’t giving me 108$ which was over 100$ less than I should of got if they paid me the same price as I was told over the phone. When I tried to say this wasn’t acceptable and I wanted my stuff back I was told it’s Oregon law and my check would be in the mail Tuesday. So they lied about price per pound but didn’t let me know until after all of my stuff was taken but they wouldn’t give it back and I still haven’t gotten paid.
DO NOT GO HERE... I had 400lbs of clean brass and 30lbs of clean copper and about 200-300lbs of mixed copper and brass. They only included the clean copper and mixed the rest together in the end price. They did not separate the clean brass from the dirty brass. Basically robbed me of money.
Weighmaster Andy really ripped me off today. I took in close to 100 lbs off cast and sheet aluminum and 60 lbs of copper. Didn't get paid on any of my aluminum. Instead he described it as copper bearing material. So dissapointed .......he should seriously be ashamed of himself for such con-artistrty. I'm coming back only one more time so I can film the whole transaction.
Cherry city must make millions just ripping people off. I suggest not going here...........better just take your metal to Portland. They pay way more
Great pricing and help in the yard, the 3 stars is only for the non-ferrous scale; there is a language/communication barrier and I always leave confused but they put it in the computer right and know what they're doing
If you are dropping off, the staff is AMAZING! 5 STARS for them.
But the 1 star (and I would leave less if I could) is for the selling staff. Cranky old men. They mean mugged me as soon as I walked in, then scattered. I found something I wanted, and waited patiently till one of them seemed like he had a minute to help me. I asked about pricing, and he said, "I don't do the pricing. You have to wait for so-and-so. But if I had to guess, I'd guess (insert ludicrous price for the item here)."
So I waited. And waited. And the guy who told me he doesn't price stuff, went and got an item for another old timer, dropped it on the scale, and started working up pricing for him.
So, yeah. Overly rude, unattentive, and price gouge me any time I'm there.
Extremely well organized. The yard staff, though some have difficulty with the English language, are very helpful, articulate, and hard-working. They are way better than some of the lazy, unskilled US born automatic citizens I've had to deal with. Best scrap yard I've seen in a long time. Very fair competitive pricing. Well run yard.
Fist time ever been there and not good experience! Went in to buy some unistrut , after asking multiple people who to ask about purchasing which looked like they worked there didn't speak at all just shook their heads and said no no no? Now I'm thinking... ok now what? Finally someone came over to me and didn't say a word just watching till I asked them how all this works. I put a piece of unistrut on the scale which was about 3 ft long probably max 5 lbs and he told me it was $9 @ $1 lbs for scrap. When I asked him what time they closed he said 4pm but they kick out the customer at 330 . He didn't have kind words for the management. Don't think I will be going there again.
Very nice people, doing a great job! All of them are very helpful and polite. Everytime I have been there I have not had to wait very long at all. They put you through fairly quickly. All of the associates there are very friendly and nice. Never had an issue and got our check in a timely matter. Hard working gentleman I appreciate.
Great place, although prices may be slightly lower than other places at times. But they more than make up for that with outstanding customer service, a welcoming atmosphere and a great cast of employees to assist you and help you throughout your visit here. With 6+ years of doing business here on an almost daily basis, I've come to feel like I'm doing business with friends. This is a feeling that I've noticed all returning customers share over time.
Pros: they have a decent selection
Cons:
1. ridiculously high price to purchase scrap steel
2.Either they have a -6 pound tear to the scale. Meaning they add 6 pounds to your order. Or the guy doing the weighing is a little bit shady. You can clearly see the scale when you weigh your metal. The total price he gave me was 6 pounds more than what the scale said.
I’m unlikely to return.
I had a 5-Star experience with Tom this AM. I have been making a live edge wood slab coffee table. My design was not stable enough. With Tom's experience, expertise and customer service he led me to products and instruction on how I can correct my problem. Thank you Tom and Cherry City Metals.
Great, friendly people and fair prices. Also, they're open to the public for your hobby and crafting needs. (Currently VERY low on sheet metal, but plenty of everything else. $1 a pound for steel)
Needed warehouse shelfing, an older gentleman Tom was great helping me out! Personality goes along way these days, thank you kind Sir, have a nice 4th of July, be safe peace
Went in as a first timer to this location needing a saddle to cradle a split 55 gallon drum for a raised bed garden. Had one thing in mind and left there with an equally sufficient alternative. This is a metal tradesperson's dream lot! I'll definitely be back....again and again!
Every time I go out there I get inspired to do another "things on top of things" sculpture (Apologies to Monty Python). Modern technology produces almost any shape imaginable in steel and aluminum, which is half the battle if you're not as rich as Jeff Koons and his ilk. Tom, who runs the scrap section, is a great guy and and a great welder and does not mind sharing a tip of two to a mediocre welder like me.
The photo shows my latest entitled :Get Off My Lawn You KIds!"
Cherry city metals is a great scrap yard. They are very helpful always great customer service. Management is always kind and professional. Go check out there usable yard! You will be blown away with the variety of things for sale. You never know what you could find. Always fun to walk around and look!
I highly recommend this place for any one looking to make a littls extra money. Or just to come find some realy neat things to take back home. Great people ! Great prices!
These guys are amazing,the customer service is outstanding out in the yard! I am very impressed and very happy to support their business! Also Tom cooper is amazing!!! I've been there several times and also receive happy, helpful service even when the weather is miserable!
I agree with the other guy who checked the website, loaded up and found them closed. The web site clearly states that they will be closed on thanksgiving day only. I too, after checking the site, loaded up my trailer and headed in. I found them closed and couldn’t use my trailer the rest of the weekend because it was loaded with steel. It would be helpful if they would update their web site to accurately reflect their actual hours of operation and closure.
The safety here is taken seriously and they are above par! Price is better in Portland. However, customer service makes up for the price! Very helpful and nice. Woman at scale and the cashier were both drop dead gorgeous!!
My experience with cherry city metal always has been very good. Customer Service are very nice to person. Yard worker and Foreman were nice to me every time i went there. Great place to bring your metal.
Got lots of stuff for metal projects you may have in mind. Office staff real friendly, yard folks "just doing their job" attitudes. Not rude but certainly not friendly or "glad to help". They will help, IF you go find them and are willing to wait until they "get around to you". I will keep going there because of the selection: A "Metal worker's playland!"
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