G&R Auto Wreckers Foreign JunkYard in Salem (OR)

Josh was great. He was personable and very professional. His knowledge and skills in his job are great. Even though there was hiccup in my process he made it painless and then did my follow up when I forgot to f/u with him. Great place to get used parts that are a stinking RIP off when bought from retail aftermarket supplier. So he was great and they were all great as well. Part was clean and without blemish or issue. Light went right on no problem and was in excellent condition. Everything between us was done without any face to face as I live out of town. I was a little nervous at first but he made the transaction painless as I said before. Good people skills. The packaging of the taillight was so thorough when shipping that it could have make it through WW2 without a scratch, and I definately appreciated the effort of the person pulling the part, packaging it for shipping, and also the time it took was a couple days. When I had to return and exchange it was even better. I repackaged it and FedEx did all the business end it didnt cost me a red cent. Plus the replacement part was here the day before he stated it would arrive . I cannot tell you how much money I saved because I put the taillight lense on myself and that would have cost me $50 or more an hour just for labor In addition to the 300.00 (retail not G & R) price tag for the light. The light was 100.00 from G & R Foriegn . No shipping charged and that was appreciated as well. I will return and I will tell all my friends and family about your services!!!thank you again!!

I have dealt with g&r several times over the last 5 years and I have always had trouble with the service but always just attributed it to someone having a bad day or are new and dont know the job well. I was wrong. I will not be using this business again.

Bought an alternator and was told it was good, that was absolutely not true!

The guy put me on hold for 23 minutes, i finally hung up and called back and he put me on hold again. I waited for 7 more minutes and called again but he put me on hold right away. Dont waste your time if they put you on hold

Very nice friendly people and very helpful. They were flexible with the price!! I recommend G&R if you wand a good buying experience.

ABSOLUTELY OUTSTANDING From customer service, to the price, to the shipping and the final product, this outfit is A-1. Well done G&R. Thank you.

Ordered a radiator support from them, shipped it to me within a couple days, which is excellent because it was still attached to the car before i ordered it. The price they asked for was half of what other auto wreckers were charging, and the guy on the phone was super friendly and helpful. Highly recommend these guys, if I need anything else I'll definitely hit these guys up first.

These folks are great. Josh went way out of his way to help me out and look for other items I may want in their inventory. There's an old saying: Fast, Affordable, Reliable. Pick any two. These guys were faster than they said they would be. Cheaper than anywhere else I could possibly get what I needed. And followed through with exactly what they said they'd get me. Can't ask for more.

The paint code was spot on. John at the desk out front was busy, but everyone there went out of their way to help me, or to say high. I spent three and a half hours to get there. I realized they had more parts that I could have used but I had not brought a large enough vehicle. Again thank you to everyone down at G&R Auto Wrecking.

Super helpful finding what you're looking for. If they don't have it they will help you find it and have it delivered locally for pickup. They even a stayed after 5 so I didn't have to come back the next day. Great shop, friendly, accommodating staff, would defiantly recommend for your second hand auto parts needs.

Good customer service, and I was able to get the part that I needed for a really good price. Unfortunately, the part only lasted about a month before it broke and I had to replace it a second time. I guess that's the risk you take when you buy used parts off a totaled vehicle. Lesson learned. Next time I'll just pay more for new parts instead.

I had a not so great experience here. I wrote an email to the manager and he contacted me shortly afterward. I feel a little better knowing that he took the time to let me know he was looking into my complaints and he felt that it was unacceptable as well. Thank you for acknowledging me and my concerns.

Worked with Richard to sell my old car. Got a better deal here than from anyone else and they offered free pick up the same day! They worked quick and were all very friendly and efficient. Would recommend and goto them again in the future.

I usually have good experiences with G&R, but today was different. The person at the counter at this lot tried to charge me way more than it cost for the same part brand new (based on the most expensive new part he found online) and refused to go down in price. I just walked out the door. Usually G&R is willing to work with price, but I believe every G&R prices per location so things will vary. Definitely disappointed in them today.

I purchased a lot of parts through Shaun the salesman he is a very wonderful guy I really recommend this place

Always a pleasure to deal with the fellas down at G&R. Very helpful, good quality used parts.

These guys were awesome. We got a $120 part for $40. Inventory was easy to find online and when we showed up at the wrong yard they got us the part in a few hours.

Very kind and helpful and reasonably priced will be my go to place from now on.

OK people being counter. Tow truck drivers are friendly. And they are quick.

Needed a door for a 2002 Toyota Camry XLE, found a matching door and price was great, included removal from donor car too. Door fit perfect and my car looks great again! Highly recommend for your foreign car needs.

I've only dealt with them once but but it was pleasant and they found the part that I needed and it was reasonably priced

When I called and asked one question I was interrupted first off, second off the man talking had a disgusting attitude and then he said they couldn’t sell me just a caliper and then just hung up on me. Terrible customer service I’m so glad I DID NOT give them my business. If I could give them 0 stars I would :)

I spoke with the guy twice, I should’ve requested his name due to him being incredibly rude and disrespectful especially after all I had requested was a part that was on their website. Hung up on me both times, apparently didn’t care it was displayed on his website nor about my business..

I love those guys over again I've known I've known for a very long time if you guys go in there and ask for Sean he'll take care of you he's a good dude I love you Sean keep up the good work man my buddy

Good selection and i got the window i needed for civic. My friend did most of work pulling it the guy was very negotiable with price. I will be back soon

This guys got be the worst Customer service in Salem. Very Unprofessional you call to ask for a parts they answer yeah! You ask for your part they dont say a word back You don’t even know if they’re still there or they hang up. I have experience this a couple of times.

This was my 1st time here and this experience was absolutely perfect, the guy's on shift were great. I will be returning.