What clients say about High Desert Towing in Ontario (OR)
We had an alternator go out while going down 84. Called and received amazing, fast, professional tow service from High Desert Towing. We hope not to need them again, but if we did, they would be who we called. THANKS for taking care of us this afternoon!
I love using local especially when your insurance says it’s a couple of hours wait! High desert Towing got to me so quick! Way less than an hour & Mike the tow guy was quick to load and cracked a joke that made my emotional day a little more funny. (Insurance will be reimburse) Would never use anyone else. Thanks Cameron and Mike!
Amazing experience! We broke down during snow storm. Windford is the absolute best! Amazing guy! He definitely saved us! Not sure what we would have done without him. Very very thankful! He drives amazingly! Highly recommend!!
I was in need of a tow and these guys where great. They came out to help us super fast, got my truck loaded up in no time, and it didn't cost a small fortune. We did encounter a slight issue with my truck bed liner. At some point during the tow it ended up flipped up on top of my truck. So I ended up with some damage to my sunroof and let me just say Cameron was amazing to work with. We got the damages fixed without any issues! I would highly recommend these guys if you're in the Ontario area and need a tow!
I called these guys late evening (dinner time and after already bugging them once) and they said they could do it and then were here in no time as well and did an amazing job!. Great friendly service and knowledgeable. Jack even went the extra mile to keep trying to get my car to start and help me get it where I needed once it finally started up ! Thank you guys
I called early this morning and asked if they could come and pick up our vehicle on the side of the road. They came quickly, towed the car to Les Schwab where they will put new tires struts, and shocks. So very pleased. Thanks Jack
Reliable, fast and efficient! You couldn’t have asked for a better response to a distressed situation! High desert towing, and their crew are kind and gracious, and go out of their way to help. Will be recommending them to all in need of their amazing service!
Needing a tow on Labor Day I was worried I wouldn’t be able to find anyone to tow my vehicle. Sure enough, high desert towing got me on a truck within 45 minutes after waiting for an hour + for my insurance’s roadside assistance (at a cheaper price too)
They saved the day after our insurance dropped us on our head. Thank you to Collin for not a scratch on our car and getting us to a great tire shop that got us rolling right away.
Greedy and rude, pray they don't end up with your vehicle, they will rob you, Highway Robbery is defined by these individuals. Sure they know how to tow, but they don't care about anything but making money! Monopoly on the area so they gouge you and give you no choice but to pay or lose your vehicle even if the vehicle has been stolen from you. They obviously don't care about the people, they are just numbers for their books.
I cannot possibly say enough good things about this business. not only are the only tow company in the area that didn't price gouge me as soon as they knew I was using AAA. ( literally had businesses admit why the price doubled) they also went out of their way and every other way to help me in a very difficult situation. They were kind friendly and empathetic and fair. I won million percent recommended this business.
39 miles later - $241 & a LARGE tip to Mike himself , i couldn't be more pleased or thankful ! when i called high desert at 10:55 on a tuesday night , highly stressed and worried i was stuck and going to have to pay an insanely large amount to have my car and myself taken home as roadrunner towing had just quoted me $495 , i was immediately at ease , not only did they answer on the second ring , he came off as he genuinely cared and wanted to help and wasn't in it just for the dime . when he gave me the $241 quote , i immediately asked to set it up and a possible eta , he replied with " ill have a driver to you within the hour " . NOT EVEN KIDDING , Mike was pulling up to me in the tow truck within TWENTY MINUTES & not to mention , i was already anxious as some tow truck drivers are just creepy ! (i'm sure we can all agree) but thankfully , that was gone immediately upon meeting mike . what a pleasant gentleman ! seemed as the " salt of the earth " type . THANK YOU AGAIN HIGH DESERT & MIKE ??
amazing customer service and super fast show up time. Wish all other tow companies were this professional and treat people from out of town like family
Jerry was so helpful late at night in the middle of nowhere Eastern Oregon. He got us towed (truck and travel trailer) to a dealership in Nampa, ID so we could get our truck checked out the next day. Honest and fair company!
I will never call anyone else! I got the best service that was humanly possible, and Jerry is the most awesome tow truck driver ever! Very friendly and he knows his stuff! He's been doing it a very long time. I had a flat on my Harley and he loaded it up carefully, quickly and secured it very good. And if you want a price comparison.. get this.. Roadrunner wanted $275.00. High desert only charged me $96.00 and my insurance covered it all since they only cover the first 100 dollars. I would have had to pay out of pocket $175.00 with Roadrunner.
My son and I went to Nampa a few weeks ago on a Saturday morning, and just before the exit, our suburban lost the main serpentine belt, losing our power steering and causing our car to overheat and lose all the coolant, stranding us there in 100° heat. We were lucky to make it off the exit and off the busy roadway.
We first called a mobile mechanic, but he was unable to get it running adequately to get us back home. So, were left with no other option than to have it towed.
I called the insurance company and requested that they call Cameron at High Desert Towing. He was about 3-3.5 hours out, but more than willing to drive to Nampa to get us and tow us home. However, since we had been down there for a number of hours already in the hot sun, he was more concerned about us getting home and not having to wait any longer than necessary, so he referred us to another local company that could get to us quicker.
I appreciate that Cameron’s concern for us was greater than his concern for getting the fare. I now know both Cameron and Jerry and they are nice, down-earth-guys, and very professional.
If the need ever arises again to need a towing service, Cameron and Jerry at High Desert Towing will be the first people I call!
Highly recommended!!!
-Michael Duncan
I blew out my engine and my dog and I were stranded in 100'+ heat with 2% left on my phone. I called Cameron at High Desert Towing and he was a guardian angel. He was an hour out, so he sent his wife out to pick me up, so my dog and I wouldn't die from the heat while we waited. He handled junking my car and against all odds, he helped me get a rental car at Enterprise. He would have given me the shirt off his back. Salt of the earth friend indeed! I HIGHLY recommend this tow company and I'm just so so so grateful for the humanity, kindness and help. Thank you Cameron. Thank you High Desert.
If you're ever in need of a tow contact High Desert Towing, they will take care of you, and your vehicle. We use them for our repair shop and they have always taken good care of us and our customers and their vehicles.
My wife's car broke down waaaay out in the sticks. This morning we used High Desert Towing to go get it and bring it home. In comparison to the tow company we used a few months age, I am ecstatic!
High Desert Towing went more than three times as far to get it as the other company, over mountain roads rather than straight, flat highway, then charged me less than half of what the other tow company had charged me before for a short, easy tow.
I won't name the other company -- you don't need to know that -- just know that High Desert Towing is the name to remember when you need a tow.
THANKS Jerry and Hunter!! Live long and prosper!
Can't say enough great things about Brooks and High Desert Towing.
Naturally, I didn't start the day expecting or wishing I could be their next customer but Ontario's icy roads had different plans for me this morning! Luckily, my company fleet Emergency Road Service linked me up with Brooks.
He was always in communication, got my vehicle recovered from the ditch as quickly and safely as possible, dealt professionally with the State Patrols regarding both of our incidents today, seemed like he had good contacts and a respected opinion in both Idaho and Oregon, and even made what was supposed to be a dull ride back to Boise interesting and fun.
Thanks, Brooks.
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