Captain Hook Towing and Recovery in
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Address:1029 E Main St, Cottage Grove, OR, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:97424
Working Time and Location
What clients say about Captain Hook Towing and Recovery in Cottage Grove (OR)
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The driver and dispatcher were polite and professional, and I appreciate that they worked quickly to get my car safely off a narrow bridge. However, I was unable to get an upfront quote for the service, and the final charge ended up being much higher than expected for a very short distance, even after negotiating. While the team was kind, the lack of price transparency made an already stressful situation harder. Because of this experience, I will not be using this company again. I recommend asking repeatedly for a clear upfront estimate before agreeing to service.
Jan 18, 2026 -
When I called I spoke to Mickey who was patient and kind while I explained my problem. He was very communicative and did everything he could to help me with my situation at a price I could manage. The gentleman who performed the tow, Patrick, was also very kind and patient. I have never had to get a tow before, but they made the experience as easy as you can expect for a situation needing a tow.
Oct 03, 2025 -
I can never say enough good things about Captain Hook Towing! I first met Mickey and his crew when I worked at an insurance agency, and I would recommend them to my customers. More often than not, my customers would call me back because they had to tell me about the wonderful experience they had! The other day, I had the misfortune of breaking down on I-5 in the middle of the night. I called Captain Hook, and they didn't hesitate to send Patrick to save this damsel in distress! There was no lengthy wait even though I was at the Brownsville exit, and they are in Cottage Grove! Mickey made sure to text me updates as to where Patrick was, and when to expect him, so I knew he was on the way! I wasn't left in the dark wondering when and if he was going to show up! Now, mind you, Patrick was driving one of the bigger trucks, and I live in an apartment building, so getting my car to it's appropriate parking space could be a difficult feet. Not for Patrick! He was able to finesse my car perfectly, even though he could have left it askew! He told me, "it's easy if you just take the time to think about it as you go", and he didn't want to make my neighbors mad! How considerate! He even took the truck outside of the apartment complex to put the straps back where they needed to go, because he didn't want to wake anyone up, since it was around 1am in the morning! I have had many tow companies in the past just do the bare minimum, and I felt like I was "just another vehicle". With Captain Hook Towing, I felt like I mattered, and my situation mattered! I was taken care of by kind and compassionate professionals! Like Mickey always says, "Life is about people", and it shows in the way they love to take care of their customers! I will always highly recommend Captain Hook Towing, and like I tell my customers, you won't just get a tow, you will have an experience! Thank you, Mickey, Patrick and all of the crew for all that you do! Saving the world one vessel at at time! Arrrrrrr, Mateys!
Apr 16, 2025 -
I had an AMAZING experience with Captain Hook Towing and Recovery! Fast, efficient, and James and Mickey both went out their way to ensure I had a great experience. It ALMOST made me glad my vehicle had to be towed—it was that remarkable!
Mar 30, 2025 -
Wonderful service. James is a really nice man. Was having a bad day and he really helped me out with towing and a good laugh. I'd recommend him to anyone. The price is really good as well and was on time. I'd give 10 stars if it was possible.
Mar 29, 2025 -
The guys at Captain Hook Towing were great. Most importantly for my situation, stranded on the side of the highway with a a couple bad tires, they communicated regularly via text re: their status and arrival. Once on site, they communicated their process and what to expect.
Mar 09, 2025 -
Mickey and Patrick were great to work with. I had a company rig down and they took care of my needs swiftly and professionally. I've used them before and had a great experience, and will continue to use them in the future. Thank you!
Jan 31, 2025 -
They were quick to send out a tow truck and came quicker than they quoted. Mickey and his team are very friendly and was a great experience even in a stressful situation.
Jan 29, 2025 -
These guys deserve nothing but 5 stars. They helped me out when my car broke down last week. Got to me very quickly. Made me feel safe upon arrival and driving home. Mickey and the crew are the most generous, helpful guys around, will make you feel like family. I wouldn’t bother calling any other tow truck company, these guys are truly the best around. Thank you for everything!!!
Jan 10, 2025 -
Captain Hook Towing and Recovery came to the rescue when my car broke down. We had it all loaded up and ready to go on a family vacation and then received all kinds of error messages when I tried to start it. Mickey was able to respond very quickly and tow the car up to Eugene within a couple of hours, where it was going to be serviced. I appreciate his kindness and sense of urgency during this hard time. His communication was thorough and prompt. I highly recommend.
Dec 23, 2024 -
Mickey Captain Hook Towing company and Cottage Grove help my mom out today and I appreciate them if it wasn’t them to help my mom out my mom couldn’t go out to appointment on on Wednesday. We were thankful for them what they did we’ll give them over We come over at we give over a 30 stars for what they did thank you Captain Hook. We appreciate what you guys did for us. December 16, 2024
Dec 16, 2024 -
Mickey sent Patrick to rescue us from the side of I5, after we hit debris in the roadway and ended up with two flat tires. It was their first priority to make sure we were safe! The pirated themed text updates before and after service were definitely an up beat plus. 😁🛟🏴☠️🪝
Nov 18, 2024 -
Hello! I am new to Cottage Grove and within less than three weeks my car is in need of tow service and since I hadn’t change stuff yet (registration, license etc) I relied on my insurance to pick and choose a towing service which was the Captain’s service, first off the fact that the Captain calls and checks in with his customer is really awesome, how can anyone be frustrated about their car when you’re talking to the Captain? . His tow truck driver, Patrick very kind and informative! I highly recommend this towing service to anyone who needs help! Thank you Captain and your crew!
Nov 17, 2024 -
I haven’t owned my bike very long and it appears to have some electrical gremlins. My friend and I had just got it from the shop and were taking it home, when it through a new code and went into limp mode. Of course this was at dusk and right at the SB onramp of I-5. Even with a second wrecker providing caution lights, not all the trucks got over, like they’re supposed to. Despite that, Patrick and James kept their cool, had the right equipment to safely load up my bike, and sent pics of it tucked in that night. Safe snd sound. The next day, she was delivered back to the shop. Hopefully they get that gremlin this time. I’ll keep your card just in case they don’t.
Oct 18, 2024 -
Our travel trailer blew a tire on I-5 as we were approaching Cottage Grove, and we had to put on our hazard lights and crawl toward the nearest off-ramp. We then discovered that we need an RV rider on our AAA or they won’t help us (newbies here!), so I googled for roadside assistance and Captain Hook’s popped up, with rave reviews. They are so well deserved! He was friendly, sympathetic, exceptionally prompt (less than 15 minutes until arrived!), and worked both quickly and effectively. He gave us good tips and explained what had most likely happened and how we can minimize the likelihood of similar blowouts in the future. All this for a price that was more than reasonable. The kind of person and business that you really want in your corner when you’re having some bad luck. Service is beyond excellent. If only all businesses were this helpful, competent, ethical and friendly!
Aug 29, 2024 -
My friends and I were heading northbound on I-5 towards Canada, and my alternator and belt failed near Creswell, OR. Through AAA, Patrick with Captain Hook recovered the car off of the I-5 shoulder back to our hotel in Wilsonville. Patrick did a great job loading the car onto the flat deck given how low the car is. I'm very grateful that they came to assist us since it was late at night. The tow availabilities were limited on the following Sunday morning as noted by the AAA dispatcher.
Aug 12, 2024 -
Mickey and his team where there for me when Last October 2023 I hit a bad oil spill on 126 going to the beach, It was bad I landed on the side of the mountain on a down hill S bend. They had to bring 2-3 tow trucks to get the team out there and had to do flagging while getting my car off the side of the mountain and on the phlat bed, that wracked up quite the bill. Mickey not just worked with me he went out of his way to help me out of my horrible night and because I was already in a huge financial struggle he gave me some heafty discounts. today I finished paying him August 2 2024 almost a year after the accident!! Mickey has been an absolute charm as the whole way through this there were times I just didn't have the money and he worked with me on it the whole Jurney. Thank you Mickey and thank you to your amazing team for being there in my need for help and for your understanding in the situation and your pashents while I went through issues at work and through my having to find a new job and all the craziness.
Aug 02, 2024 -
If you need a tow for any reason Captain Hook Towing should be your 1st and only choice. I promise you will not be disappointed .My husband is in the hospital and I needed a tow truck to move his car for one place to another . I Scheduled an appointment with Mickey who was super thoughtful, and understanding. James came out and did an amazing job. He even spoke to my husband and insured him everything would be ok and offered him to watch the tow if he wanted. Super trust worthy , super knowledgeable, super dependable, professional company .
Jul 28, 2024 -
Mikey and James were amazing at helping us get our RV off a winding mountain road when our trucks hitch failed. They were quick and professional getting everything setup and getting us to our destination safely. They kept us updated with fun texts which we loved as it made a very stressful situation not feel quite as bad. I would recommend them to anyone needing a tow!
Jun 26, 2024 -
I was told about Captain Hook towing by a bystander at an accident that involved my truck and my son. She said they did her right in the past and recommended them to me. I gave them a call and am glad that I did. Mickey kept in contact with me over the days we waited for the insurance to process and James brought the truck home Sunday afternoon. They gave me a much needed break and for that I am grateful as it was very much appreciated. I recommend Captain Hook Towing and Recovery and maybe someday I'll be the bystander. In the meantime I will recommend them to my friends and family.
Jun 11, 2024 -
These people are a godsend i recommend them to everyone! I was on my way back to portland from grants pass because my sons been hospitalized there for a bit and my tire blew just outside cottage grove. Im so greatful i called them first! They cane out quick to help me in the dark on the side of I5 and get me back on the road to get to my son. Mickey is the sweetest and didnt charge me anything for the tires change and he even aired up all my other tires to make sure they were good. A thousand thank yous to them!
May 25, 2024 -
Thank you James for your help! I really appreciated the prompt response and friendly service from the pirate team. They were professional and courteous. If you need a tow they are the ones to know.
Feb 28, 2024 -
Great Service and stellar attitudes!!! We called per the instructions of our State Farm agent and Mickey took the call, was very nice and sent James to us in record time! James was wonderful and fast, he got our flat tire swapped for our spare which he also had to air up for us and we were on the road. I cannot recommend highly enough.
Feb 03, 2024 -
I recently locked my keys in my truck after a rough, stressful day, but I knew I could call Mickey at Captain Hooks Towing and recovery and they would take good care of me. Mickey sent someone out right away, and the nice young man had my truck opened and keys in my hand in about 2 minutes. Mickey is a wonderful human being, and has a great crew, they have handled numerous towing tasks for myself and family members. I would never call anyone else, Captain Hooks Towing and Recovery is the best!
Feb 02, 2024 -
I was at a job at a customers house and told I could park in the yard and the yard turned out to be a marsh field and sunk to the axels with my truck and James was able to pull me out and get me back on the road!! Great service and works definitely recommend!!!
May 27, 2023 -
Motorhome got stuck in grass/mud and they gave me an estimate over the phone, came out and very professionally winch my motorhome out with no damage Would definitely recommend!!!!
May 11, 2023 -
It was a dark and stormy night. We were towing our RV down the mountain when we lost a wheel. AAA couldn't find us a tow but Cap’n Hook (Mickey) answered on the first ring when I called. He took over from there and we drove home leaving our disabled trailer on the side of the road. A few hours later we received pics of it safely delivered to our shop of choice. Excellent customer service with an emphasis on caring for the customers safety and comfort. We felt like family throughout the recovery! When we received the bill I was again impressed, when other recovery services might have taken advantage of our situation on a dark Sunday night, Mickey charged us a fair price. All of these aspects of our experience reflect a high quality person who runs a great business with the values that my grandparents and parents taught me to hold as the marks of being a good citizen and more importantly, a person who deserves the respect they earn! Thanks Mickey! 🙌
Apr 12, 2023 -
We found them to be very professional, and friendly with a quick and efficient response with very reasonable rates. Our 2 sons have also used them with the same results. The vehicle was handled with care and no damage to it, which I had happen with another towing company. The staff all have such great personalities. They make such a stressful situation so easy. We are Captain Hook fans for all our towing needs from now on. We would without hesitation use them for their other services should the need arise.We would highly recommend them to anyone.
Nov 22, 2022 -
Top notch customer service - Lets face it, when your car needs to be carried to the mechanic, its stressful! Having a hometown towing company (towing to a hometown mechanic) provides a level of service that reduces that stress and cannot be matched. Local service providers are our neighbors who share our values. Because they are our neighbors, they are invested in their service - which means OUR service. Their customers are their neighbors, and they act like it! Happy customer! Thank you Captain Hook!
Oct 04, 2022 -
On a trip from Seattle to California, my motor home wouldn’t start up after stopping at a gas station in Cottage Grove on a Sunday afternoon. Called up Captain Hook’s. Mickey answered the phone right away. I told him the problem and he arranged to get a tow truck driver there very quickly. Mickey came over himself also, and he drove me to a fast food restaurant so I could get something to eat. Motor home was towed to a repair shop so it could be fixed the next day. Nobody wants to have to call for a tow service, but if you need to do it, this is the place to call! Friendly, quick, and efficient.
Nov 15, 2021
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